Belkin PM01110EA user manual 105

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Troubleshooting

Table of Contents

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Problem:

Do Belkin products support WPA?

Solution:

Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system.

Download the patch here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=009d8425- ce2b-47a4-abec-274845dc9e91&displaylang=en

You also need to download the latest driver for your Belkin Wireless 802.11g Desktop or Notebook Network Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g products.

Download the latest driver at http://web.belkin.com/support for the following products:

F5D7000, F5D7001, F5D7010, F5D7011, F5D7230-4, F5D7234-4, F5D7231-4, F5D7130

Problem:

I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a home network.

Solution:

1.From the “Security Mode” drop-down menu, select “WPA-PSK”.

2.For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up.

3.Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, symbols, or spaces. This same key must be used on all of the clients that you set up. For example, your PSK might be something like: “Smith family network key”.

4.Click “Apply Changes” to finish. You must now set all clients to match these settings.

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Contents Router Table of Contents Benefits of a Home Network Advantages of a Wireless NetworkIntroduction Introduction Placement of your Router for Optimal PerformanceImportant Factors for Placement and Setup Wireless Router PlacementCordless Phones Avoid Obstacles and InterferenceSecure Connections, VPNs, and AOL Choose the Quietest Channel for your Wireless NetworkProduct Overview Product FeaturesProduct Overview System Requirements Package ContentsSetup Assistant Software System Requirements Knowing your RouterKnowing your Router Modem LED Power LEDWireless LED Knowing your RouterInternet LED Wired LEDs 1 2 3Resetting the Router Power JackConnections to Computers Wired Computer Ports Gray Reset ButtonSetup Assistant Modem Requirements Connecting and Configuring your RouterHardware Connections Connecting and Configuring your RouterSet Up the Router Run Setup Assistant Software Confirmation Screen Select CountryProgress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if needed Checking Internet Connection Configuring the RouterCongratulations Troubleshooting Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Connect your Router Alternate Setup MethodAlternate Setup Method Alternate Setup Method Logging into the Router Logging out of the Router Using the Web-Based Advanced User Interface Home Button Internet Status IndicatorLogin/Logout Button Quick-Navigation LinksVersion Info LAN SettingsName Features Internet SettingsSetting your Connection Type Change WAN MAC Address ISP Gateway Address IP AddressSubnet Mask Setting your ISP Connection Type to PPPoE My Internet IP PasswordService Name Optional User NameAlternate Setup Method Host Name Pptp PasswordService IP Address Pptp AccountAlternate Setup Method L2TP Account L2TP PasswordSetting Custom Domain Name Server DNS Settings Entering a Specific MAC Address Configuring your WAN Media Access Controller MAC AddressCloning your MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings IP Pool Using the Web-Based Advanced User InterfaceLocal Domain Name Viewing the Dhcp Client ListLease Time Changing the Wireless Network Name Ssid Configuring the Wireless Network SettingsOff Mode Using the Wireless Mode SwitchB Mode Only ModeChanging the Wireless Channel Protected Mode Switch Using the Broadcast Ssid FeatureQoS Quality of Service Configuration Bit WEP Securing your Wi-FiNetworkWired Equivalent Privacy WEP Encryption Keys Wi-Fi Protected Access WPASharing the Same Network Keys Using a Hexadecimal KeyAF 0F 4B C3 D4 = 64-bit WEP key WEP Setup Bit WEP EncryptionC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Using Wi-Fi Protected Setup Changing the Wireless Security SettingsWPA Setup Guest Access Setting WPA/WPA2Using the Web-Based Advanced User Interface Using the Access Point Mode What is a Wireless Bridge? Wireless Range Extension and BridgingRange Extension Adding Another Network Segment Wirelessly`i\c\jjLe`m\ijXc J\i`XcEf1 IXe\ok\e\i Using the Web-Based Advanced User Interface Configuring the Firewall Configuring Internal Forwarding Settings Using the Web-Based Advanced User Interface Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Ddns Update Client Utilities Tab Restarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Using the Web-Based Advanced User Interface Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Searching for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing the Login Time-Out Setting Changing System SettingsSetting or Changing the Administrator Password Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Manually Configuring Network SettingsManually Configuring Network Adapters in Mac OS up to Manually Configuring Network Adapters in Mac OS X Manually Configuring Network Settings Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Recommended Web Browser SettingsSolution TroubleshootingProblem Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly 100 Limiting the Wireless Transmit Rate 102 C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key 105 106 107 Enabling WPA-PSK 109 Federal Communications Commission Notice InformationFCC Statement F5D7234-4IC Radiation Exposure Statement InformationModifications Canada-Industry Canada ICWhat the period of coverage is What this warranty coversWhat will we do to correct problems? What is not covered by this warranty?How state law relates to the warranty 114 115