Belkin PM01110EA user manual Setup Assistant cannot find my Router

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Troubleshooting

Table of Contents	sections	1	2	3	4	5	6	7	8	9	10
Problem:
The Setup Assistant cannot find my Router.
Solution:
If the Setup Assistant is not able to find the Router during the installation process, please check the following items:
1. If the Setup Assistant is not able to find the Router during the						2. Unplug power to the Router for 10 seconds, and then plug the power
installation process, there may be third-party firewall software						back into the Router. Ensure that the Router’s Power light is on; it
installed on the computer attempting to access the Internet.						should be solid green. If not, check to make sure that the AC adapter
Examples of third-party firewall software are ZoneAlarm,						is correctly connected to the Router and plugged into a wall outlet.
BlackICE PC Protection, McAfee Personal Firewall, and Norton						3. Ensure that you have a cable (use the cable included with the
Personal Firewall.
If you do have firewall software installed on your computer, please make						Router) connected between (1) the network (Ethernet) port on the
						back of the computer and (2) one of the LAN ports, labeled “1”
sure that you properly configure it. You can determine if the firewall
						through “4”, on the back of the Router.
software is preventing Internet access by temporarily turning it off. If, while						through “4”, on the back of the Router.
the firewall is disabled, Internet access works properly, you will need to						Note: The computer should NOT be connected to the port labeled
change the firewall settings to function properly when it is turned on.						“Modem” on the back of the Router.

Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.

4.Try shutting down and restarting your computer, then rerunning the Setup Assistant.

If the Setup Assistant is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” for installation steps.

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Contents Router Table of Contents Benefits of a Home Network Advantages of a Wireless NetworkIntroduction Wireless Router Placement Placement of your Router for Optimal PerformanceImportant Factors for Placement and Setup IntroductionAvoid Obstacles and Interference Cordless PhonesChoose the Quietest Channel for your Wireless Network Secure Connections, VPNs, and AOLProduct Features Product OverviewProduct Overview Knowing your Router Package ContentsSetup Assistant Software System Requirements System RequirementsKnowing your Router Knowing your Router Power LEDWireless LED Modem LEDWired LEDs 1 2 3 Internet LEDReset Button Power JackConnections to Computers Wired Computer Ports Gray Resetting the RouterConnecting and Configuring your Router Setup Assistant Modem RequirementsConnecting and Configuring your Router Hardware ConnectionsSet Up the Router Run Setup Assistant Software Select Country Confirmation ScreenProgress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if needed Configuring the Router Checking Internet ConnectionCongratulations Troubleshooting Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Alternate Setup Method Connect your RouterAlternate Setup Method Alternate Setup Method Logging into the Router Logging out of the Router Using the Web-Based Advanced User Interface Quick-Navigation Links Internet Status IndicatorLogin/Logout Button Home ButtonInternet Settings LAN SettingsName Features Version InfoSetting your Connection Type Change WAN MAC Address ISP Gateway Address IP AddressSubnet Mask Setting your ISP Connection Type to PPPoE User Name PasswordService Name Optional My Internet IPAlternate Setup Method Pptp Account Pptp PasswordService IP Address Host NameAlternate Setup Method L2TP Password L2TP AccountSetting Custom Domain Name Server DNS Settings Entering a Specific MAC Address Configuring your WAN Media Access Controller MAC AddressCloning your MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User Interface IP PoolLocal Domain Name Viewing the Dhcp Client ListLease Time Configuring the Wireless Network Settings Changing the Wireless Network Name SsidOnly Mode Using the Wireless Mode SwitchB Mode Off ModeChanging the Wireless Channel Protected Mode Switch Using the Broadcast Ssid FeatureQoS Quality of Service Configuration Bit WEP Securing your Wi-FiNetworkWired Equivalent Privacy WEP Wi-Fi Protected Access WPA Encryption KeysUsing a Hexadecimal Key Sharing the Same Network KeysWEP Setup Bit WEP Encryption AF 0F 4B C3 D4 = 64-bit WEP keyC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Changing the Wireless Security Settings Using Wi-Fi Protected SetupWPA Setup Setting WPA/WPA2 Guest AccessUsing the Web-Based Advanced User Interface Using the Access Point Mode Wireless Range Extension and Bridging What is a Wireless Bridge?Adding Another Network Segment Wirelessly Range Extension`i\c\jjLe`m\ijXc J\i`XcEf1 IXe\ok\e\i Using the Web-Based Advanced User Interface Configuring the Firewall Configuring Internal Forwarding Settings Using the Web-Based Advanced User Interface Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Ddns Update Client Utilities Tab Restarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Using the Web-Based Advanced User Interface Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Searching for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing the Login Time-Out Setting Changing System SettingsSetting or Changing the Administrator Password Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or MeManually Configuring Network Adapters in Mac OS up to Manually Configuring Network Adapters in Mac OS X Manually Configuring Network Settings Recommended Web Browser Settings Internet Explorer 4.0 or HigherRecommended Web Browser Settings Netscape Navigator 4.0 or HigherSolution TroubleshootingProblem Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly 100 Limiting the Wireless Transmit Rate 102 C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key 105 106 107 Enabling WPA-PSK 109 F5D7234-4 InformationFCC Statement Federal Communications Commission NoticeCanada-Industry Canada IC InformationModifications IC Radiation Exposure StatementWhat is not covered by this warranty? What this warranty coversWhat will we do to correct problems? What the period of coverage isHow state law relates to the warranty 114 115