3M 11-81375-227 manual 3M Touch Systems Support Services, Contact 3M Touch Systems

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3M™ MicroTouch™ Display M1500SS User Guide

CAUTION

To avoid the risk of electric shock which may result in minor or moderate injury:

Do not service the display.

There are no user serviceable parts inside.

Refer all servicing to qualified service personnel.

Do not remove the cover or back of the display.

Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that:

Liquid is spilled into the product or the product is exposed to rain or water.

The product does not operate properly when operating instructions are followed.

The product has been dropped or the case has been damaged.

The product shows a distinct change in performance, indicating a need for service.

The power cable or plug is damaged or frayed.

3M Touch Systems Support Services

3M Touch Systems, Inc. provides extensive support services through our website and technical support organization. Visit the 3M Touch Systems website at http://www.3m.com/touch, where you can download MT 7 software and drivers, obtain regularly updated technical documentation on 3M Touch Systems products, and learn more about our company.

Whenever you contact Technical Support, please provide the following information:

Touch display size, part number and serial number

Current driver version

Operating system used

Information on additional peripherals

Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe.

You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax.

Technical Support Hot Line: 978-659-9200

Technical Support Fax: 978-659-9400

Toll Free: 1-866-407-6666 (Option 3)

Email: US-TS-techsupport@mmm.com

Contact 3M Touch Systems

Contact information for all offices can be found on our website at: http://www.3m/touch

3M Touch Systems, Inc. Proprietary Information

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Contents Page 3M MicroTouch Display M1500SS User Guide Contents Chapter Maintenance and Troubleshooting Important Safety Information Explanation of Signal Word ConsequencesOverview Intended UseHJC HASU05F Service and Repair Indicators Important Notes3M Touch Systems Support Services Contact 3M Touch SystemsIntroduction to Flat Panel Displays OverviewNative Video Resolution on a Flat Panel Display Options for Using Other Video ResolutionsSetting Up Your M1500SS Display System RequirementsUnpacking Your Touch Display Arm Mounting OptionCountertop Base Mounting Option Disassembling the Yoke & Base for Arm MountingAccess to the Video Controls Adjusting the Viewing AngleInstalling the Video Card and Video Driver Configuring the Display SettingsApplicable Display Mode and Refresh Rate Supported Video Display Modes and Refresh RatesMultimedia Features Using the Standard Controls for the Video CardOptional Card Reader Bracket Supported MagStripe ReadersSupported MagStripe Readers ID Tech MagTek All mini sized readersConnecting the Display Identifying Your Display ConnectionsConnecting the M1500SS Cables to your Computer Cable Management System Removing the Cable Management CoverTesting the M1500SS Display Sliding Cable Management Cover Off BaseInstalling Touch Software Adjusting the M1500SS Video Display Video Display OptionsAuto Config BrightnessPosition ContrastColor Image Miscellaneous MenuLock Out Feature Do not ReleasePage Maintaining Your Touch Display Maintenance and TroubleshootingTouch Sensor Care and Cleaning Display Installation Problems Installation Concerns Problem Possible Causes and SolutionsTroubleshooting the Touch Sensor Power ManagementRegulatory Agency Approvals FCC WarningCE Conformity for Europe Page Document #19-258

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