IBM DR550 SMB V.1 manual Problem Area Start with this information

Page 42

 

IBM TotalStorage DR550 SMB

Version 1.0 ------ 27 May 2005

Page 42

 

 

 

 

 

 

 

Problem Area

Start with this information

 

 

 

External network communication

Check that the external network Ethernet cables are correctly

 

 

 

connected to the servers.

 

 

 

 

Check that other systems are able to communicate on the

 

 

 

network?

 

 

 

 

If other systems are experiencing network problems

 

 

 

the problem is external to the DR550

 

 

 

 

If the DR550 SMB is the only system that is failing start

 

 

 

with the pSeries 520 Guide to Removing, Replacing

 

 

 

and Installing Parts SA38-0638-00.See the next table

 

 

 

for other sources of information.

 

 

 

P5 520 service request number or

pSeries Diagnostic Information for Multiple BUS Systems

 

 

other server problem indications.

SA38-0509.

 

 

 

 

Examine the system run-time error log. See Viewing the AIX

 

 

 

runtime error log on page 44.

 

 

 

P5 520

The following books are available from

 

 

 

 

http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base

 

 

DR550 SAN; 2005-H08 Switch

IBM TotalStorage SAN Switch 2005 Model H08 and H16

 

 

problems

Installation, Service and User’s Guide (GC26-7629)

 

 

 

 

See the next table for other sources of information.

 

 

 

AIX

AIX 5L for Power V5.2 Documentation CD LCD4-1144.

 

 

 

 

See the next table for specific pointers to PDF files on this CD.

 

 

Tivoli Storage Manager

Tivoli Storage Manager for AIX Manuals available at

 

 

 

 

http://publib.boulder.ibm.com/tividd/td/IBMStorageManagerforAIX5.2.2.html

 

 

 

Tivoli Storage Manager for Client Manuals available at

 

 

 

 

http://publib.boulder.ibm.com/tividd/td/IBMTivoliStorageManagerClient5.2.2.html

 

 

 

 

 

 

IBM Storage Systems

Copyright © 2005 by International Business Machines Corporation

Image 42
Contents P95P2745 Table of Contents SAN Switches 2005-H08 only when ordered as tape ready Support Web Site Introduction IBM TotalStorage Data Retention Innovative TechnologyHardware Overview IBM eServer P5IBM SAN Fibre Channel Switch 2005-H08 Management ConsoleAccessing the Switches Tivoli Storage Manager for Data Retention Content Management ApplicationsSoftware Overview Tivoli Storage Manager API ClientIBM DB2 Content Manager Other Management ApplicationsDescription DR550 SMB ComponentsQuantity Management ConsoleSwitch included with disk and tape ready option Components Software or Firmware LevelsLogical Volume Configurations AIX settingsTivoli Storage Manager Disk Storage Pool Tivoli Storage Manager Server ConfigurationTivoli Storage Manager Database and Logs Tivoli Storage Manager Storage Management PolicyRoutine Operations for Tivoli Storage Manager Monitoring the Database and Recovery Log StatusMonitoring Disk Volumes Monitoring the Results of Scheduled OperationsInstallation and Activation Safety NoticesLaser Compliance Site Preparation and Planning Cabling to the customer’s Ethernet / IP NetworkIBM TotalStorage DR550 SMBVersion 1.0 ------ 27 May 2005Page Setting up the Management Console Changing Server NamesSingle Node All Configurations Installing in a Rack Recommended RacksCabling AC User Accounts Configuring the P5 520 ServerAccount Roles Password set at Factory Tivoli Storage ManagerAdmin Connecting to Gigabit Ethernet Fibre NetworkConnecting to a 10/100/1000 Mbps Ethernet copper Network NetworkFor 10/100/1000t Ethernet networks Obtain 1 IP address from your network administrator Procedure for Changing IP AddressSingle node configuration steps Connect to drsengine through the management consolePreconfigured /etc/hosts file on drsengine excerpt Custom-made /etc/hosts file on drsengine excerptVerify the new IP address Other Installation Topics Changing passwordsLogoff all sessions Error Notification and Monitoring Creating an AIX Recovery DVDOperations Update an Administrator Leave blank Recovering from a problem using the Recovery DVD Boot from the Recovery DVDChange/Show Installation Settings and Install Set and Verify Installation SettingsHdisk2 04-B0-00-6,0 12288 None Yes Backing Up the DR550 SMB Data SAN Switches 2005-H08 only when ordered as tape ready Environmental SpecificationsPOWER5 Other InformationTape Connecting Tape to the DR550 SMBComplementary Products 7316-TF3Sample 3592 Configuration DR550 SMB tape attachmentMIGContinue MIGDelayData Migration Yes IBM TotalStorage DR550 SMB Version 27 May Problem Determination Gathering problem information from the userQuestions Responses Problem Area Start with this information PSeries Diagnostic Information for Multiple BUS SystemsAIX 5L for Power V5.2 Documentation CD LCD4-1144 Performance Management Guide path and name is Network Information Services NIS and NIS+ path and name isTivoli Storage Manager Messages and Problem Determination System Management Guide Communications and Networks pathViewing the AIX runtime error log Support Web SiteLegal Notices IBM POWER5 ReferencesIBM TotalStorage DR550 SMB Version 27 May Updates To This Guide