SATO MB400i, MB410i manual DIP Switch section of , Refer

Print condition	Causes	Countermeasure
Vertical stripes	1 The head is dirty	1	Clean the head (See Caring for the
	2 The head is defective	thermal head section in chapter 13 Daily
		Care)
		2	Replace the head ##
Characters	1 The label guide position is	1	Reset the label (See the Loading
printing diago-	incorrect	Labels section of chapter 4 Preparing for
nally	2 The rollers are dirty	First-time Operation).
		2	Clean the platen (See Caring for the
		platen/dispenser roller/paper sensor in
		chapter 13, Daily Care).
Blank (not	1 The RS-232C/USB cable	1	Check the RS232C\USB cable connec-
printed)	connection is poor	tions (See section, Operation with an
	2 Infrared communication	RS-232C Cable, chapter 7, or section,
	error	Operation with a USB Cable, chapter 8.)
	3 Bluetooth/wireless LAN	2	The distance between the PC and the
	communication error.	printer should be within 6-8 inches (15-
	4 The DIP switch settings	20 cm.). In addition, check that the PC
	are incorrect	is within a 30 degree area vertically and
	5 The head is defective	horizontally (cone shaped) from the cen-
		ter of the printer infrared communication
		sensor (See chapter, Operation via Infra-
		red Communication).
		3	Check all settings.
		4 Check the DIP switch settings (See the
		DIP Switch section of chapter 14, Refer-
		ence).
		5	Replace the head. ##

## Contact your nearest service center or dealer.

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