TRENDnet TEW-603PI manual Troubleshooting, Problem Corrective Action

Troubleshooting

PROBLEMS STARTING THE 802.11g WIRELESS CLIENT UTILITY PROGRAM

PROBLEM	CORRECTIVE ACTION
Windows does not	Make sure the TEW-603PI is properly inserted into the PCI slot and then restart
auto-detect the	your computer.
TEW-603PI.
	Perform a hardware scan by clicking Start, Settings, Control Panel and then
	double-click Add/Remove Hardware. (Steps may vary depending on Windows
	version).
	Follow the on-screen instructions to search for the TEW-603PI (Wireless 802.11
	USB Network Adapter) and install the driver.
	Check for possible hardware conflicts. In Windows, click Start, Settings, Control
	Panel, System, Hardware and then click Device Manager. Verify the status of the
	TEW-603PI (Wireless 802.11 USB Network Adapter) under Network Adapter.
	(Steps may vary depending on the Windows version).
	Install the TEW-603PI in another computer. If the error persists, there may be a
	hardware problem. In this case, please contact your local dealer for support.

PROBLEMS WITH THE LINK STATUS

PROBLEM	CORRECTIVE ACTION
The link quality and/or	Search and connect to another AP with a better link quality using the Site
signal strength is poor all	Survey screen.
the time from the status	Change the channel used by your AP.
bar.
	Move your computer closer to the AP or the peer computer(s) within the
	transmission range.
	There may be too much radio interference (for example microwave or
	another AP using the same channel) around your wireless network.
	Relocate or reduce the radio interference.

PROBLEMS WITH SECURITY SETTINGS

“Disconnected” (meaning	Make sure your AP/Router has the same setting as your client adapter and
authentication failure)	follow AP/Router’s security settings.
Shown in the Status Bar
LED PWR and LINK are	Make sure your AP/Router has the same setting as your client adapter and
on but cannot receive or	follow AP/Router’s security settings.
sending data and connect
to network

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