Troubleshooting

Q1: Do I need to use the included external AC adapter?

A1: It is recommended that you use the included external AC adapter with the TK-801R/TK-1601R KVM switch.

Q2: I have the KVM switch connected properly, but my keyboard and mouse don't

work.

A2: Please make sure your PS/2 ports are working properly by testing it with another mouse or keyboard. Once you confirm that the PS/2 ports are functional, please reboot your computers, and try to use the KVM switch again.

Q3: Can I connect or disconnect the KVM cables while the computers are turned on?

A3: Yes, you can connect or disconnect the KVM cables while the computers are turned on, because the interface is Hot-Pluggable.

Q4: Will the KVM switch restore the keyboard settings when switching between computers?

A4: Yes, the KVM switch will restore the keyboard settings when switching

between computers. (i.e.: Cap lock, Num key, etc.)

Q5: How do I switch from one computer to another with the KVM switch?

A5: You can switch PCs by pressing the push button on the KVM switch or by using the Hot-Key commands. Go to Section 3 Operation for more information.

If you still encounter problems or have any questions regarding the TK-401R/TK-801R/ TK-1601R please contact Trendnet's Technical Support Department.