Star Micronics TSP100 manual Preventing and Clearing Paper Jams, Preventing Paper Jams

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7. Preventing and Clearing Paper Jams

7-1. Preventing Paper Jams

The paper should not be touched during ejection and before it is cut.

Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure.

7-2. Removing Paper Jam

If a paper jam occurs, clear it as described below.

(1)Set the power switch to off to turn off power to the printer.

(2)Push the cover open lever, and open the printer cover.

If the printer cover will not open on auto cutter models, it means that the auto cutter is not at the home position. In this case, return the auto cutter to the home position by following the instructions provided in section 7-3. Then open the printer cover after the paper jam has been removed.

(3)Remove the jammed paper.

CAUTION

Take care not to damage the printer when removing the jammed paper. Since it is easy to damage the thermal head in particular, take care not to touch it.

(4)Position the roll paper straight and close the printer cover gently.

Note 1: Make sure that the paper is positioned straight. If the printer cover is closed with the paper skewed, a paper jam may result.

Note 2: Lock the printer cover by pressing down on the sides. Do not try to close it by pressing down on the center. The cover may not lock properly.

(5)Set the power switch to on to turn on power to the printer. Make sure that the ERROR LED is not lit.

Note: While the ERROR LED is lit, the printer will not accept any commands such as the print command, so make sure that the printer cover is locked properly.

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Contents Hardware Manual EC Council Directive 89/336/EEC of 3 May Table of Contents Unpacking Unpacking and InstallationAuto Cutter Model Parts Identification and NomenclatureTear Bar Model Choosing a place for the printer Connecting the USB Cable to the Printer SetupConnecting to a Peripheral Unit Loading the Roll Paper Tear Bar Model Page Installing the Printer Software Connecting the USB Cable to the PCConnecting the Power Cord Turning Power On Attaching the Holder Plate Attaching the AccessoriesAttaching the Rubber Feet Switch Blind Installation Core outer Core inner Termal Roll Paper SpecificationControl Panel ErrorsControl Panel and Other Functions Non-recoverable errors Self-Printing Removing Paper Jam Preventing and Clearing Paper JamsPreventing Paper Jams Releasing a Locked Cutter Auto Cutter Mode only Page Cleaning the Paper Holder Periodical CleaningCleaning the Thermal Head Drive circuit Peripheral Drive ConnectorPeriheral Unit Drive Circuit Page General Specifications SpecificationsEnvironmental Requirements Auto Cutter SpecificationsElectrical Characteristics InterfaceReliability Overseas Subsidiary Companies Star Micronics AMERICA, INC