Star Micronics NX-2460C user manual Choose a different line

Page 57

 

 

Troubleshooting guide 51

 

 

 

Problem

Possible Cause

Recommended

Action

 

 

 

 

 

Line spacing is incorrect.

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Auto line feed with carriage

Use the User Setup Utility to

 

return is enabled by the User

disable auto line feed with

 

Setup Utility.

carriage return. See “Auto

 

 

LF with CR” on page 24.

 

 

 

Lines print over each other.

Auto line feed with carriage

Use the User Setup Utility to

 

return is disabled by the

enable auto line feed with

 

User Setup Utility.

carriage return. See “Auto

 

 

LF with CR” on page 24.

 

 

 

 

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

Incorrect number of lines are

Auto line feed with carriage

Use the User Setup Utility to

printed on the page.

return is enabled by the User

disable auto line feed with

 

Setup Utility.

carriage return. See “Auto

 

 

LF with CR” on page 24.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected by your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

Text and graphics are

Vertical dot adjustment is not

Use the User Setup Utility to

malformed.

set properly.

set the printer’s vertical dot

Print quality is poor.

 

alignment.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

Image 57
Contents LC-240C LC-240 NX-2460C NX-2460 VDE Statement Trademark acknowledgments Chapter About this manualContents Other Printing Features … Using the Printer with MS-DOS …Appendix a Troubleshooting … Control Panel Operations …Choosing a place for the printer Printer SetupUnpacking the printer Printer SetupGeneral guide General guideRemoving the print head protector color printer only Opening the front coverInstalling the ribbon cartridge About ribbon cartridgesAbout ribbon cartridges Knob Installing the paper support Connecting to your computerInstalling the paper support Printer Setup Connecting to a power outlet Connecting to a power outletLoading paper Paper guide Loading paper Detaching the automatic sheet feeder Detaching the automatic sheet feeder Re-installing the automatic sheet feeder Installing the User Setup Utility User Setup UtilityExecute the command that installs the User Setup Utility Starting up the User Setup Utility Starting up the User Setup UtilityUser Setup Utility Changing User Setup Utility parameter settingsTo select a window To select a parameter boxUsing the General window Using the General windowTo change a parameter setting Emulation Graphic directionInk color RAM Usage Default colorSleep Demo printPrint mode Using the Font windowLQ Font PitchFont Lock Using the Font windowZero style CountryLength Using the Paper windowLine Spacing Auto LF with CRTimeout Printing Using the Paper windowTop Margin Paper OutDouble-density Adjusting the printer’s vertical alignmentChanging the printer port Changing the printer portSaving setup data as a new configuration file Saving changed setup data in the current configuration fileEnter Importing setup data from a configuration file Returning to default settingsImporting setup data from a configuration file Using the Help window Exiting the User Setup UtilitySetting up for printing with Microsoft Windows Using the Printer with WindowsUsing the Printer with Windows Getting ready to print Getting ready to printPrinting a document Printing a document Selecting fonts in Windows applications Installing TrueType fontsTo enter the Sleep Mode To restore full power from the Sleep ModeControl Panel Operations Errors To switch between the Ready and Not-Ready ModesTo feed single-sheet paper into the printer To eject single-sheet paper from the printerSelecting paper types Paper HandlingSingle-Sheet Paper Manual Sheet Feeding Single-Sheet Paper Automatic Sheet FeedingPaper Handling Adjusting for paper thicknessManual sheet feeding Automatic sheet feedingClearing paper jams Automatic sheet feedingPaper release levers Setting up for printing with MS-DOS Using the Printer with MS-DOSSelecting fonts in MS-DOS applications Using the Printer with MS-DOSHow to pause printing Other Printing FeaturesLine feed Form feedTesting the printer Appendix a TroubleshootingShort test Testing the printerLong test Hexadecimal dumpTroubleshooting Troubleshooting guide Troubleshooting guideProblem Possible Cause Recommended Action Interface cable is Choose a different line Return the printer to your Right during printing Right during printing Interference from nearby Checking system software settings in Windows Checking system software settings in WindowsTo check the default printer selection To check the application printer selectionChecking the port settings in the User Setup Utility Checking system software settings in MS-DOSPrinting Speed Pitch Appendix B SpecificationsPaper Single-sheet manual feeding SpecificationsAppendix C Interface Pin Outs Parallel InterfaceOptional Serial Interface Standard Character Set #2 International Character Set Appendix D Character SetsCode Page #852 Checking the port settings in the User Setup UtilityCode Page #860 Portuguese Character SetsCode Page #863 Canadian French Code Page #861 IcelandicCode Page #3843 Code Page #866Code Page #3846 Code Page #3844Code Page #3845 Code Page #3847 Brazil-ABNTCode Page #3848 Brazil-ABICOMP IBM Special Character SetCharacter Set #1 Appendix E Printer Control Codes Font and Character Set Control CommandsTop/Bottom Margin and Vertical Tab Commands Print Pitch Control CommandsSpecial Print Mode Commands Bit Image Graphic CommandsPrinter Control Codes Line Spacing Commands Form Feed and Related CommandsDownload Character Commands Other Commands Horizontal Print Position Control CommandsNEC Commands Appendix F Glossary Color 2, 4, 22, 43, 52, 54 connecting MS-DOS Page Customer service information
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