Star Micronics NX-2460C user manual Return the printer to your

Page 58

52 Troubleshooting

Problem

Possible Cause

Recommended

Action

 

 

 

 

 

Text and graphics are

The print head is damaged.

Return the printer to your

malformed.

 

dealer for repair.

Print quality is poor.

 

 

 

 

 

Forms are smudged.

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

Printing is too dark.

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

 

The ribbon is jammed,

Make sure that the ribbon

 

twisted, or not set correctly

cartridge is installed

 

between the print head and

correctly. See “Installing the

 

the print head shield.

ribbon cartridge” on page 5.

 

 

 

 

Print head shield is damaged

If your printer is a color

 

or missing.

model, return it to your

 

 

dealer for repair.

 

 

If your printer is a

 

 

monochrome model,

 

 

replace the ribbon cartridge.

 

 

 

Printer case is hot.

The printer’s air vents are

Switch off the printer and let

 

blocked or obstructed.

it cool. Check the air vents

 

 

on the bottom of the printer

 

 

to see if they are blocked.

 

 

Remove the obstruction is

 

 

possible. If the problem

 

 

persists, return the printer to

 

 

your dealer for repair.

 

 

 

Printer makes excessive

The front cover is removed.

Replace the front cover.

noise.

 

 

The printer is vibrating.

Move any objects that are

 

 

 

touching the printer.

 

 

 

 

 

Make sure that the printer is

 

 

on a level steady surface.

 

 

 

Page 57 Page 59
Image 58
Page 57 Page 59
Contents LC-240C LC-240 NX-2460C NX-2460 VDE Statement Trademark acknowledgments About this manual ChapterContents Appendix a Troubleshooting … Using the Printer with MS-DOS …Other Printing Features … Control Panel Operations …Printer Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideOpening the front cover Removing the print head protector color printer onlyAbout ribbon cartridges Installing the ribbon cartridgeAbout ribbon cartridges Knob Connecting to your computer Installing the paper supportInstalling the paper support Printer Setup Connecting to a power outlet Connecting to a power outletLoading paper Paper guide Loading paper Detaching the automatic sheet feeder Detaching the automatic sheet feeder Re-installing the automatic sheet feeder User Setup Utility Installing the User Setup UtilityExecute the command that installs the User Setup Utility Starting up the User Setup Utility Starting up the User Setup UtilityTo select a window Changing User Setup Utility parameter settingsUser Setup Utility To select a parameter boxUsing the General window Using the General windowTo change a parameter setting Graphic direction EmulationInk color Sleep Default colorRAM Usage Demo printLQ Font Using the Font windowPrint mode PitchZero style Using the Font windowFont Lock CountryLine Spacing Using the Paper windowLength Auto LF with CRTop Margin Using the Paper windowTimeout Printing Paper OutAdjusting the printer’s vertical alignment Double-densityChanging the printer port Changing the printer portSaving changed setup data in the current configuration file Saving setup data as a new configuration fileEnter Returning to default settings Importing setup data from a configuration fileImporting setup data from a configuration file Exiting the User Setup Utility Using the Help windowUsing the Printer with Windows Setting up for printing with Microsoft WindowsUsing the Printer with Windows Getting ready to print Getting ready to printPrinting a document Printing a document Installing TrueType fonts Selecting fonts in Windows applicationsTo restore full power from the Sleep Mode To enter the Sleep ModeControl Panel Operations To feed single-sheet paper into the printer To switch between the Ready and Not-Ready ModesErrors To eject single-sheet paper from the printerSingle-Sheet Paper Manual Sheet Feeding Paper HandlingSelecting paper types Single-Sheet Paper Automatic Sheet FeedingAdjusting for paper thickness Paper HandlingClearing paper jams Automatic sheet feedingManual sheet feeding Automatic sheet feedingPaper release levers Using the Printer with MS-DOS Setting up for printing with MS-DOSUsing the Printer with MS-DOS Selecting fonts in MS-DOS applicationsLine feed Other Printing FeaturesHow to pause printing Form feedAppendix a Troubleshooting Testing the printerLong test Testing the printerShort test Hexadecimal dumpTroubleshooting Troubleshooting guide Troubleshooting guideProblem Possible Cause Recommended Action Interface cable is Choose a different line Return the printer to your Right during printing Right during printing Interference from nearby To check the default printer selection Checking system software settings in WindowsChecking system software settings in Windows To check the application printer selectionChecking system software settings in MS-DOS Checking the port settings in the User Setup UtilityAppendix B Specifications Printing Speed PitchSpecifications Paper Single-sheet manual feedingParallel Interface Appendix C Interface Pin OutsOptional Serial Interface Appendix D Character Sets Standard Character Set #2 International Character SetChecking the port settings in the User Setup Utility Code Page #852Code Page #863 Canadian French Character SetsCode Page #860 Portuguese Code Page #861 IcelandicCode Page #866 Code Page #3843Code Page #3845 Code Page #3844Code Page #3846 Code Page #3847 Brazil-ABNTIBM Special Character Set Code Page #3848 Brazil-ABICOMPCharacter Set #1 Font and Character Set Control Commands Appendix E Printer Control CodesPrint Pitch Control Commands Top/Bottom Margin and Vertical Tab CommandsBit Image Graphic Commands Special Print Mode CommandsPrinter Control Codes Form Feed and Related Commands Line Spacing CommandsDownload Character Commands Horizontal Print Position Control Commands Other CommandsNEC Commands Appendix F Glossary Color 2, 4, 22, 43, 52, 54 connecting MS-DOS Page Customer service information
Related manuals
Manual 82 pages 9.21 Kb
Top Page Image Contents