Star Micronics NX-2460C user manual Right during printing

Page 59

 

 

Troubleshooting guide 53

 

 

 

Problem

Possible Cause

Recommended

Action

 

 

 

 

 

Printer prints past the edge

The paper guide is not

Remove the paper and

of the paper.

positioned correctly.

adjust the position of the

 

 

paper guide. Reload the

 

 

paper and try printing again.

 

 

 

 

The ribbon is jammed,

Make sure that the ribbon

 

causing the print head to

cartridge is installed

 

jam.

correctly. See “Installing the

 

 

ribbon cartridge” on page 5.

 

 

 

 

Paper is jamming, causing

Remove all paper from the

 

the print head to jam.

printer and reload it. Try

 

 

printing again.

 

 

 

 

 

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

 

Incorrect margin settings

Choose different margin

 

are selected by your

settings from your

 

application program.

application program.

 

 

 

Left margin moves to the

The paper is not loaded

Remove all paper from the

right during printing.

correctly, causing the print

printer and reload it. Try

 

head to jam.

printing again.

 

 

 

 

The ribbon cartridge is not

Make sure that the ribbon

 

installed correctly, causing

cartridge is installed

 

the print head to jam.

correctly. See “Installing the

 

 

ribbon cartridge” on page 5.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

 

Inappropriate settings are

Choose different settings in

 

selected by your application

your application.

 

program.

 

 

 

 

Image 59
Contents LC-240C LC-240 NX-2460C NX-2460 VDE Statement Trademark acknowledgments Chapter About this manualContents Control Panel Operations … Using the Printer with MS-DOS …Other Printing Features … Appendix a Troubleshooting …Choosing a place for the printer Printer SetupUnpacking the printer Printer SetupGeneral guide General guideRemoving the print head protector color printer only Opening the front coverAbout ribbon cartridges Installing the ribbon cartridgeAbout ribbon cartridges Knob Installing the paper support Installing the paper supportConnecting to your computer Printer Setup Loading paper Connecting to a power outletConnecting to a power outlet Paper guide Loading paper Detaching the automatic sheet feeder Detaching the automatic sheet feeder Re-installing the automatic sheet feeder Installing the User Setup Utility User Setup UtilityExecute the command that installs the User Setup Utility Starting up the User Setup Utility Starting up the User Setup UtilityTo select a parameter box Changing User Setup Utility parameter settingsUser Setup Utility To select a windowTo change a parameter setting Using the General windowUsing the General window Ink color EmulationGraphic direction Demo print Default colorRAM Usage SleepPitch Using the Font windowPrint mode LQ FontCountry Using the Font windowFont Lock Zero styleAuto LF with CR Using the Paper windowLength Line SpacingPaper Out Using the Paper windowTimeout Printing Top MarginDouble-density Adjusting the printer’s vertical alignmentChanging the printer port Changing the printer portEnter Saving setup data as a new configuration fileSaving changed setup data in the current configuration file Importing setup data from a configuration file Importing setup data from a configuration fileReturning to default settings Using the Help window Exiting the User Setup UtilitySetting up for printing with Microsoft Windows Using the Printer with WindowsUsing the Printer with Windows Getting ready to print Getting ready to printPrinting a document Printing a document Selecting fonts in Windows applications Installing TrueType fontsControl Panel Operations To enter the Sleep ModeTo restore full power from the Sleep Mode To eject single-sheet paper from the printer To switch between the Ready and Not-Ready ModesErrors To feed single-sheet paper into the printerSingle-Sheet Paper Automatic Sheet Feeding Paper HandlingSelecting paper types Single-Sheet Paper Manual Sheet FeedingPaper Handling Adjusting for paper thicknessAutomatic sheet feeding Automatic sheet feedingManual sheet feeding Clearing paper jamsPaper release levers Setting up for printing with MS-DOS Using the Printer with MS-DOSSelecting fonts in MS-DOS applications Using the Printer with MS-DOSForm feed Other Printing FeaturesHow to pause printing Line feedTesting the printer Appendix a TroubleshootingHexadecimal dump Testing the printerShort test Long testTroubleshooting Problem Possible Cause Recommended Action Troubleshooting guideTroubleshooting guide Interface cable is Choose a different line Return the printer to your Right during printing Right during printing Interference from nearby To check the application printer selection Checking system software settings in WindowsChecking system software settings in Windows To check the default printer selectionChecking the port settings in the User Setup Utility Checking system software settings in MS-DOSPrinting Speed Pitch Appendix B SpecificationsPaper Single-sheet manual feeding SpecificationsOptional Serial Interface Appendix C Interface Pin OutsParallel Interface Standard Character Set #2 International Character Set Appendix D Character SetsCode Page #852 Checking the port settings in the User Setup UtilityCode Page #861 Icelandic Character SetsCode Page #860 Portuguese Code Page #863 Canadian FrenchCode Page #3843 Code Page #866Code Page #3847 Brazil-ABNT Code Page #3844Code Page #3846 Code Page #3845Character Set #1 Code Page #3848 Brazil-ABICOMPIBM Special Character Set Appendix E Printer Control Codes Font and Character Set Control CommandsTop/Bottom Margin and Vertical Tab Commands Print Pitch Control CommandsPrinter Control Codes Special Print Mode CommandsBit Image Graphic Commands Download Character Commands Line Spacing CommandsForm Feed and Related Commands Other Commands Horizontal Print Position Control CommandsNEC Commands Appendix F Glossary Color 2, 4, 22, 43, 52, 54 connecting MS-DOS Page Customer service information
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