Star Micronics LC-500 user manual Troubleshooting, Short test

Page 49

6. Troubleshooting

The appendix will provide help if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.

Warning!

Theprinteruseshighvoltage.Donotattemptanyotherrepairormaintenance except as expressly recommended in this appendix. Unauthorized repair and maintenance not only exposes you to the danger of electrical shock, it also may damage your printer and void your warranty.

Short test

Use the following procedure to test the printer to make sure that everything is working correctly.

1.Make sure that paper is loaded in the printer.

2.Turn off the printer.

3.While holding down the control panel’s ON LINE button, turn the printer back on.

4.The short self-test prints the following information.

1)The version number of the software contained in the printer’s ROM.

2)All EDS settings.

If there is no paper at power on, self-printing starts after the paper is loaded by the panel. In self-printing, only paper end detection is available. All panel functions are ignored. After self-printing finishes, the printer will reset.

– 45 –

Image 49
Contents LC-500 EC Council Directive 89/336/EEC of 3 May Contents Control Codes List Choosing a place for the printer Printer SetupUnpacking the printer Printer Components Opening the printer cover Installing the paper guideRemoving the printer cover Connecting the Power Cord and turning the power on and OFF Installing the ribbon cassette Set the adjustment lever to the highest position Knob Removing the ribbon cassette Connecting to your computer using the parallel cableFerrite Core Installation You can also run the power cord under the printer Selecting paper types Paper HandlingCut-sheet paper Fanfold paperLoading cut-sheet paper Paper Type Weight Per Sheet Thickness Recommended Control panel Paper Printing on cut-sheet paper Loading fanfold paper Adjustment lever Pin tractor Sheet guides Page Fanfold paper Printing on fanfold paperUnparking fanfold paper Parking fanfold paperControl Panel Operations PowerControl panel functions in on-line mode Switching between on-line and off-linePrint mode selection Tear-off function fanfold paperPanel macro Panel lock modeLine feed Control panel functions in off-line modeSet/Park/Eject Form feedMicro paper feed Auto loading position change modeSet top of form TOF Buffer clear & All resetAbout EDS Mode settings Using the EDS ModeEntering the EDS Mode Changing a switch setting Selecting a switchPrinting the current EDS settings Selecting a EDS numberEDS-1 Character table / IBM character set Printer modeEDS-2 Auto CR with LF Quiet modeAuto LF with CR Saving Control Panel Status75% Compress mode Multi-part modeFF command / Eject direction Eject paper at Power onPrint direction Print direction commandCR centering at top of form CR wiping at top/bottomEDS-3 Code International character setEDS-4 Length Cut-sheet paperLength Fanfold paper ESC/P mode Control Codes ListRAM ESC OCR B Short test TroubleshootingHexadecimal dump Long testMay come out looking like one of the following Adjusting the dot alignmentProblem Possible Cause Troubleshooting guideProblem Printer’s air vents are blocked or obstructed Problem Possible Cause Program Printing System Appendix a SpecificationsPaper Parallel Interface Connector SignalsAppendix B Character Sets IBM Graphics Character Set #1 Italic Character Set #1 Code Page #737 Code Page #851 Nordic Russian Code Page #869 Code Page #1001 Arabic Code Page #3002 Code Page #3012 CS2 Code Page #3845 International Character Set Appendix C. Control Panel Operation Guide Head Office European Office