Problem | Possible Cause |
Line spacing is incorrect. | Jamming paper. |
Recommended Action
Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.
Lines print over each other.
Incorrect number of lines are printed on the page.
Text and graphics are malformed.
Print quality is poor.
Forms are smudged.
Printing is too dark.
The line spacing or leading selected in your application program is wrong.
Auto line feed with carriage return is enabled.
Auto line feed with carriage return is disabled.
Jamming paper.
Auto line feed with carriage return is enabled.
The line spacing or leading selected by your application program is wrong.
Dot adjustment is not correct.
The ribbon is worn out or "used up".
The printer is not set up correctly for the thickness of paper being used.
The print head is damaged.
The printer is not set up correctly for the thickness of paper being used.
The ribbon is jammed, twisted, or not set correctly between the print head and the print head shield.
Print head shield is damaged or missing.
Choose a different line spacing or leading setting from your application.
Use the EDS Mode to disable auto line feed with carriage return (page 32).
Use the EDS Mode to disable auto line feed with carriage return (page 32).
Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.
Use the EDS Mode to disable auto line feed with carriage return (page 32).
Choose a different line spacing or leading setting from your application.
See "Adjusting the dot alignment" on page 47.
Replace the ribbon with a new one.
Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.
Return the printer to your dealer for repair.
Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.
Make sure that the ribbon cassette is installed correctly. See "Installing the ribbon cassette" on page 7.
Return the printer to your dealer for repair.
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