Troubleshooting Reference
Table 5-1 Troubleshooting reference
| Problem | Possible Cause | Solution |
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| Measured AC | Using an | The modified sine wave output |
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| output voltage | AC voltmeter to read | of the XPower Powerpack |
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| is too low. | output voltage. | requires a true RMS reading |
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| meter, such as the Fluke 87 |
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| series, for accurate |
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| measurement. |
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| XPower Powerpack | Press Battery Level button to |
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| battery is almost fully | verify battery status and recharge |
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| discharged. | the XPower Powerpack as |
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| necessary. Battery Level LEDs |
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| are only accurate when the unit |
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| has been disconnected from all |
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| appliances and all charging |
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| sources for 15 minutes. |
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| Battery Status | No AC power at the AC | Ensure power is available at the |
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| LED is OFF | wall outlet. | AC wall outlet. |
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| when AC | AC charger is faulty. | Replace the AC charger. |
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| charger is |
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| connected |
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| Battery Status | Battery Level lights are | Unplug the charging sources and |
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| LED is red and | only accurate when the | any appliances and let the |
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| Battery Level | XPower Powerpack has | XPower Powerpack rest for 15 |
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| LEDs show | been disconnected from | minutes to obtain an accurate |
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| the battery is | all appliances and all | reading. |
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| full when the | charging sources for 15 |
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| Battery Level | minutes. |
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| button is |
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| triggered. |
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| Battery Status | The voltage at the AC wall | Use AC wall outlet that supplies |
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| LED is red and | outlet is less than | 120 V AC. |
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| has not | 120 VAC. | Continue to charge the unit for |
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| changed to |
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| green after 24 |
| another 12 hours; the unit will be |
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| hours of |
| ready to use even if the Battery |
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| charging. |
| Status light remains red. |
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