Appendix
Troubleshooting
If you have a problem setting up or using your LCD monitor, you may be able to solve it yourself. Before contacting customer service, try the suggested actions that are appropriate to your problem.
Table 5. Troubleshooting problems – Image
What you see... | Suggested Action | Reference |
|
|
|
Screen is blank and | Ensure that the power cord is firmly | Connecting your LCD |
power indicator is off | connected and the LCD monitor is | Monitor, page 5. |
| on. |
|
|
|
|
“No Connection, Check | Ensure that the signal cable is firmly | Connecting your LCD |
Signal Cable” message | connected to the PC or video board. | Monitor, page 5. |
| Ensure that the PC is turned on. |
|
|
|
|
“Video mode not | Check the maximum resolution and | Display Modes, |
supported” message | the frequency on the video port of | page 26. |
| your computer. |
|
| Compare these values with the data |
|
| in the Display Modes Timing Chart. |
|
|
|
|
The image is too light | Adjust the Brightness and Contrast. | Brightness, page 12 |
or too dark |
| and page 13. |
|
| Contrast, page 13. |
|
|
|
Horizontal bars appear | Adjust the Fine function. | Image Lock, Fine, |
to flicker, jitter or |
| page 14. |
shimmer on the image |
|
|
|
|
|
Vertical bars appear to | Adjust the Coarse function and then | Image Lock, Coarse, |
flicker, jitter or shimmer | adjust the Fine function. | page 14. |
on the image |
| Image Lock, Fine, |
|
| |
|
| page 14. |
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|
|
English 20