Appendix
Troubleshooting
Troubleshooting
If your wireless handset does not perform to your expectations, try the suggestions in Table 8. If you are still unable to resolve the problem, contact your System Administrator.
CAUTION! Do not attempt to service this unit yourself. All service must be done by qualified service personnel.
Table 8 | Troubleshooting |
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| Problem | Suggestion |
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| Called party hears you, but cannot be | Check the handset signal strength by moving |
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| closer to a base station. For best results the | |
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| heard; conversation breaks up; | |
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| signal strength indicator should show three to five | |
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| handoff clicks occur during | |
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| bars, and the operating environment should be | |
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| conversation. | |
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| unrestricted. | |
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| No date, time and signal strength in | Power the handset off and on or move closer to a |
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| base station. It can take up to a minute for the full | |
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| LCD. | |
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| display to appear. | |
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| Ensure that the handset is unlocked and check |
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| the volume level. If the problem remains, the |
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| No dial tone. | handset is not locked onto a base station. Power |
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| the handset off and on or move closer to the base |
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| station. |
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| Check the volume level. Consider dialing the |
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| Weak or delayed dial tone. | number and pressing#&$// instead of pressing |
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| &$// and waiting for dial tone. |
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Strata AirLink Integrated Wireless Handset 5/99 | 107 |
