return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex. Xantrex covers both parts and labour necessary to repair the product and, if the product was sold in Spain, Xantrex will cover postage (via a Xantrex- selected
If after repair or replacement the product continues to be, or is, defective you are entitled to its repair, replacement, a price reduction, or the termination of the purchase agreement.
1.3 How do you get service?
If your product requires troubleshooting or warranty service, contact your merchant. You are entitled to return the product to the merchant for repair or replacement at your discretion (except if one of these options is excessive or disproportionate) free of charge, including postage and packaging, within a reasonable term and at the least inconvenience for you. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at:
Phone: 00 353 617 02090 (Europe),
Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your Owner’s Guide. For some products, Xantrex maintains a network of regional
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