Philips TSU7500-SBC RU990 Troubleshooting, General Problems, ProntoPro NG shuts off automatically

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Troubleshooting

General Problems

ProntoPro NG shuts off automatically

This is a timeout feature of ProntoPro NG to save power. You can change the time ProntoPro NG stays active in the Settings Tool.

See ‘Setting the Timeout of the LCD Screen’ on page 33 for more information.

The touch screen buttons on the ProntoPro NG do not respond properly

If the touch screen buttons on the ProntoPro NG do not respond properly, calibrate the touch screen.

See ‘Calibrating the Touch Screen’ on page 35 for more information.

Devices do not respond to commands from ProntoPro NG

■Make sure the ProntoPro NG’s sending eye is pointed towards the device you are operating.

■Check if the Low Battery icon has appeared on the screen. If so, place the ProntoPro NG in the docking station and recharge the battery pack.

■Check if your device understands Philips-Marantz RC codes. Normally you can find this in the documentation of your device.

■Make sure you have defined the correct brands for your devices. (p. 20)

■Make sure you have defined the correct code set for your devices. (p. 21)

■Check if the button you are trying to use is assigned properly via Brand Tool or via Learn Tool. (p. 23)

■Check if your device is in RF mode. Switch your device back to IR mode. (p. 52)

■If you have set up your ProntoPro NG to operate devices with RF signals:

■Check in the RF IR Tool if the devices you want to operate are set up properly. (p. 51)

■Check if the Extender ID and the Channel ID on your ProntoPro NG match the Extender ID and the Channel ID on the RF Extender.

■Make sure the RF Extender is placed near the devices you want to use with RF signals.

■Make sure that the distance between the RF Extender and the ProntoPro NG is at least 1 meter.

■Make sure that the RF Extender’s sending eye is pointed towards the device.

■Change the Channel if you notice interferences from other RF channels.

■If you want to use RF signals for devices on different locations, you need more than one RF Extender. See the User Guide of the RF Extender for more information.

User Guide

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Contents TSU7500-SBC RU990 Page ProntoPro Next Generation User Guide ProntoPro Next GenerationTable of Contents Table of Contents ProntoPro NG Home Theater Control Panel Taking a First LookDevice Taking a First LookUSB port Touch Screen Docking Station ProntoPro NG has a USB port to make downloading much easier What’s New for ProntoPro Next Generation?Before You Start Installing the Battery PackCharging the ProntoPro NG Cool down the battery pack Turning on ProntoPro NG Tilt ProntoPro NG more than 50 degrees default settingGetting Started Changing the Time Setting Time and DateChanging the Time Format Tools Menu Changing the DateTo change the day To change the monthYou can change the language used on your ProntoPro NG Setting the LanguageTo change the year Device Overview Operating ProntoPro NGOverview Using the Tools Selecting the Brand and Code Set for your Device Customizing ProntoPro NGDefining the Brand for a Device Tap ‘Code sets’ screen appears Installing the brandSelecting the brand Selecting the code setTap and point ProntoPro NG at the device Searching the code setSearching the Brand and Code Set for your device Searching the brand Learning CommandsTap the button you want to learn Learning a ButtonLearning a Device Action Tap the Device for which you want to learn a Device Action Labeling ElementsYou can choose from four different character sets Labeling a ButtonFollow the instructions 6 to 8 of ‘Labeling a Button’ on Labeling a DeviceLabeling a Tap in the ‘Label Tool’ screen. The Page Overview appearsAdding a New Device Adding DevicesCopying an Existing Device Delete Tool allows you to delete a button or a device Deleting ElementsDeleting a Button Deleting a DeviceMoving Devices Adjusting the Settings Select First Settings Page appears Setting the Brightness of the BacklightSetting the Timeout of the LCD Screen Setting the Volume Level of the Touch Screen Setting the Volume LevelSetting the Navigation for ProntoPro NG Setting the Volume Level of the Hard ButtonsCalibrating the Touch Screen Setting the Animation ModeAdjusting the Firm Keys Settings Adjusting the Screen Activation SettingsAdjusting the Pickup Sensor Settings Adjusting the Cursor Keys SettingsCreating a Macro Using the Power FeaturesCreating and Editing Macros To test the macro To add a delay to the action listTo add an action to the action list To add a beep to the action listDeleting an action from the action list Editing a MacroTo finish the macro Moving an action in the action listActivating Timers Creating and Editing TimersDeleting a Timer Creating and Editing TimersAdding a Timer Labeling a Timer Editing a Timer Setting the Start Time or Stop Time Setting the Start DateDefining the Start Action or Stop Action Defining the Repeat SettingsRepeat toggle NG’s touch screen Operating ProntoPro NG with the CursorIs provided below the button To set the cursor navigation An RF Extender not included is therefore required Operating ProntoPro NG with RFSelecting RF to Operate your Devices Selecting IR to Operate your Devices Plug one end of the cable in the USB port on your computer With ProntoProEdit NG you canProntoProEdit NG How do I calibrate the touch screen? Why don’t my buttons work properly?How do I reset ProntoPro NG? Reset button ProntoPro NG shuts off automatically TroubleshootingGeneral Problems Devices do not respond to commands from ProntoPro NGConfiguration file is corrupted Customizing ProblemsButtons are not sending the correct commands ProntoPro NG will not learn commandsConnection to the PC Memory Storage ProblemsProntoPro NG error messages Timers do not workUpgrading ProntoPro NG Cleaning ProntoPro NGMaintaining ProntoPro NG Important NoticesList of Symbols List of Symbols List of Symbols Included SpecificationsAction GlossaryLCD USB Index LCD screen timeout, 33 Learn Tool, 23 learning Volume mute, 5 volume down, 5 volume level, 34 volume up

TSU7500-SBC RU990 specifications

The Philips TSU7500-SBC RU990 is a sophisticated universal remote control that has garnered attention for its versatility and user-friendly design. This state-of-the-art remote is engineered to manage multiple devices, making it an indispensable accessory for any home theater setup.

One of the standout features of the TSU7500 is its capability to control a vast array of devices, including televisions, DVD players, satellite receivers, and audio systems. The remote supports infrared (IR) communication and is equipped with multiple programmable settings, allowing users to customize their experience according to their individual preferences.

The TSU7500 boasts a vibrant color touchscreen display, which provides an intuitive interface for navigation and control. This high-resolution screen enhances usability, allowing users to easily access different functions without the clutter of numerous physical buttons. The user interface can be personalized with custom icons and graphics, giving users the ability to tailor their remote to reflect their style.

Another impressive characteristic of the TSU7500 is its advanced macro functionality. This feature enables users to create personalized sequences of commands that can be executed with a single press of a button. For example, a user can program a macro to turn on the television, adjust the receiver volume, and switch the input to the DVD player all at once, streamlining the home entertainment experience.

The remote is also equipped with a robust database of device codes, ensuring compatibility with a wide range of brands and products. Furthermore, Philips provides regular firmware updates, enhancing the remote's functionality and ensuring long-term performance.

Connectivity options include USB and Ethernet ports, which facilitate easy setup and integration with a home network. The TSU7500 can also store multiple configurations, enabling it to be used in different rooms or environments without the need for reprogramming.

Overall, the Philips TSU7500-SBC RU990 exemplifies a blend of advanced technology, user-centered design, and extensive compatibility, making it a quintessential tool for anyone looking to simplify their multimedia experience. With its cutting-edge features and customizable options, the TSU7500 is a testament to Philips' commitment to innovation in home automation.
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