Fujitsu P2000 manual Troubleshooting Table, Audio Problems, DVD/CD-RW Drive Problems

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L i f e B o o k P 2 0 0 0 N o t e b o o k – S e c t i o n S i x

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 66 DVD/CD-RW Drive Problems . . . . . . . . . . . . . . page 66 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 67 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 67 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 67 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 68 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 68

Problem

Page

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 68 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 69 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 69 Shutdown and Startup Problems . . . . . . . . . . . . page 71 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 71 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 73

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

There is no sound coming

The volume is turned too low.

Adjust the volume control on your notebook.

from the built-in speakers.

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

set too low.

software, operating system and applications.

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

your notebook.

speakers, remove the headphones.

 

 

 

 

BIOS audio settings

Set the BIOS setup utility to the default values within

 

are incorrect.

the Multimedia Device Configuration menu. (See

 

 

BIOS Setup Utility on page 27 for more information)

 

 

 

 

Software driver is not

Refer to your application and operating system

 

configured correctly.

documentation for help.

 

 

 

DVD/CD-RW Drive Problems

 

 

 

 

LifeBook notebook fails to

Protective sheet is still in the

Replace DVD/CD-RW disc in tray.

recognize DVD/CD-RW

DVD/CD-RW drive tray.

 

drive

 

 

DVD/CD-RW disc is not

Open DVD/CD-RW tray and re-install

 

 

pushed down onto raised

DVD/CD-RW disc properly.

 

center circle of the drive.

 

 

 

 

 

DVD/CD-RW drive tray is not

Push on the front of the DVD/CD-RW drive tray

 

latched shut.

until it latches.

 

 

 

 

Incorrect DVD Player or no

Install DVD Player software. (See “DVD/CD-RW

 

DVD Player software is

Combo Drive Software” on page 36 for more informa-

 

installed.

tion.)

 

 

 

 

Wrong drive designator was

Verify the drive designator used by the application is

 

used for DVD/CD-RW drive in

the same as the one used by the operating system.

 

the application.

When the operating system is booted from a DVD/

 

 

CD, drive designations are automatically adjusted.

 

 

 

 

Windows DVD/CD-RW auto

Start the DVD/CD-RW drive from the desktop or

 

insertion function is disabled.

application software or re-enable the Windows

 

 

DVD/CD-RW auto insertion function. (See Auto

 

 

Insert Notification Function on page 38 for more

 

 

information)

 

 

 

 

DVD/CD-RW disc is dirty or

Wipe disc with a non-abrasive CD cleaning cloth

 

defective.

and reinsert. It if still will not work try another disc

 

 

in the drive.

 

 

 

66

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Contents Copyright Declaration of ConformityF e B o o k P 2 0 0 0 N o t e b o o k Table of Contents Using the Wireless LAN Care and Maintenance F e B o o k P 2 0 0 0 N o t e b o o k Preface F e B o o k P 2 0 0 0 N o t e b o o k About this Guide WarrantyPreface Fujitsu Contact InformationF e B o o k P 2 0 0 0 N o t e b o o k S e c t i o n O n e Getting to Know Your LifeBook Notebook F e B o o k P 2 0 0 0 N o t e b o o k S e c t i o n T w o Overview UnpackingTOP and Front Components Flexible Bay Eject Lever LEFT-SIDE Panel ComponentsFlexible Bay DVD/CD-RW Drive Eject ButtonRIGHT-SIDE Panel Components Back Panel Components Lithium ion Battery Bay Lithium ion Battery Bay Lock ButtonBattery Bay Release Button Main Unit and Configuration LabelBattery Level Indicators Status Indicator PanelPower Indicator AC Adapter IndicatorPC Card Access Indicator Battery Charging IndicatorDVD/CD-RW Drive Access Indicator Numeric Lock IndicatorWindows Keys Using the KeyboardKeyboard Cursor KeysFunction Keys DOUBLE-CLICKING Quick Point Pointing DeviceClicking DraggingQuick Point Device Control Adjustment Volume Control Controlling the VolumeCold-swapping Removing and Installing Modular DevicesFlexible Bay Devices Hot-swapping Mail Notification LED LifeBook Application PanelApplication Launch Buttons Desktop Control PanelTo configure the E-mail Notification LED Using the E-MAIL Notification LEDUsing the CD Player Enabling/disabling Application Launcher buttonSystem Requirements System Requirements and PrecautionsPrecautions Getting Started Page Connecting the AC Adapter Power SourcesConnecting the Power Adapters Connecting the Optional Auto/Airline AdapterOpening the Display Panel Adjusting Display Panel BrightnessDisplay Panel Closing the Display PanelBios Setup Utility Power onBoot Sequence Starting Your LifeBook NotebookRegistering Your Lifebook Notebook Booting the SystemInstalling Click ME Hibernation Feature Power ManagementSuspend Mode Enable or Disable the Hibernation FeatureWindows Power Management Display TimeoutHard Disk Timeout Power OFFUser-Installable Features F e B o o k P 2 0 0 0 N o t e b o o k S e c t i o n F o u r Recharging the Batteries Lithium ion BatteryLow Battery State U T I O N SCold-swapping Batteries Replacing the BatteryShorted Batteries Warm-swapping BatteriesEjecting a Disk External USB Floppy Disk DriveLoading a Disk Preparing a Disk for USELoading a DVD, CD, CD-R, or CD-RW Media Combo DriveDVD/CD-RW Combo Drive Software Removing Media Using the DVD/CD-RW Drive SoftwareUsing Dolbytm Headphone Auto Insert Notification Function Using the DVD/CD-RW Drive On Battery PowerTo Watch a Movie on Battery Power Removing PC Cards Installing PC CardsPC Cards R N I N G SMemory Upgrade Module Installing a Memory Upgrade ModuleRemoving a Memory Upgrade Module Checking the Computer Recognition of NEW Memory CapacityInstalled Displayed Device Ports MINI-VGA Port Optical Digital AUDIO-OUT ConnectorMicrophone Jack Using the Integrated Wireless LAN F e B o o k P 2 0 0 0 N o t e b o o k S e c t i o n F I v e Federal Communications Commission statement FCC Regulatory InformationRegulatory Notes and Statements FCC Interference StatementWireless LAN Modes Using this Device Before Using this DeviceCharacteristics of the Device How to Handle This DeviceWorkflow Connecting Windows 2000 SystemsSetting Parameters Network Connection Windows Network SettingsTCP/IP Settings Sharing Setting File and Printer Sharing for Microsoft NetworksChecking the full computer name and workgroup Printer Sharing Accessing Another ComputerSharing Files Checking the ConnectionConnecting Windows XP Systems Network Settings Network ConnectionSharing Checking the Connectivity Troubleshooting Troubleshooting TableType ipconfig directory\filename Problem Possible Cause About IP Addresses Problem Possible Cause Possible SolutionSetting IP Addresses Specifications F e B o o k P 2 0 0 0 N o t e b o o k S e c t i o n F i v e Troubleshooting F e B o o k P 2 0 0 0 N o t e b o o k S e c t i o n S i Identifying the Problem TroubleshootingFujitsu Service Assistant Specific ProblemsAudio Problems Troubleshooting TableProblem DVD/CD-RW Drive ProblemsHard Drive Problems Push the Suspend/Resume/Power On buttonUSB Device Problems Memory ProblemsModem Problems PC Card Problems Power FailuresResume button. See Power Sources on page 25 for Shutdown and Startup Problems Video ProblemsYour operation needs. See Bios Setup Utility on Miscellaneous Problems Power on Self Test Messages Emergency DVD Tray Release Modem Result CodesDrive Image Special Edition Dise Care and Maintenance Page Caring for your LifeBook notebook Care and MaintenanceCleaning your LifeBook notebook Storing your LifeBook notebookBatteries Floppy Disks and DrivesCaring for your Media DVD/CD-RW/CD-ROM Media CarePC Cards Caring for your DVD/CD-RW DrivePage Specifications Page Specifications Dimensions and Weight FeaturesPower Device PortsLearning about Your Application Software Popular AccessoriesPRE-INSTALLED Software Windows XP Software only Windows 2000 Software onlyRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien E R T I S S E M E N TUL Notice For Authorized Repair Technicians OnlyPage Glossary F e B o o k P 2 0 0 0 N o t e b o o k S e c t i o n N i n e Glossary Extended Memory Lithium ion BatteryDriver Floppy DiskOperating System ResetStatus Indicator PartitionStroke keyboard Wi-Fi Compatible Write ProtectStereo audio SuspendIndex Flexible bay Floppy Disk Modem Jack Modem Result Codes Volume Warm-swap Warranty Windows End user license agreement