Fujitsu N6400 manual Troubleshooting

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L i f e B o o k N S e r i e s U s e r ’ s G u i d e

Power Management

Power and Suspend/Resume Button . . . . . . . . . 31

Suspend Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Hibernation (Save-to-disk) Feature. . . . . . . . . . . 32

Display Timeout . . . . . . . . . . . . . . . . . . . . . . . . . 32

Hard Disk Timeout . . . . . . . . . . . . . . . . . . . . . . . 32

Restarting the System. . . . . . . . . . . . . . . . . . . . . 32

Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4

USER-INSTALLABLE FEATURES

Memory Stick/SD/xD Card Slot

Inserting Memory Stick/SD/xD Cards. . . . . . . . . 35 Removing Memory Stick/SD/xD Cards . . . . . . . 36

Lithium ion Battery

Recharging the Batteries. . . . . . . . . . . . . . . . . . . 37 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . 38

Optical Drive

Optical Drive Software . . . . . . . . . . . . . . . . . . . . 39 Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Removing Media . . . . . . . . . . . . . . . . . . . . . . . . 39 Emergency Optical Drive Tray Release . . . . . . . . 40 Playing Media on the Optical Drive . . . . . . . . . . 40 Using the Optical Player Software . . . . . . . . . . . 40 Using Dolby™ Headphone. . . . . . . . . . . . . . . . . 41 Using the Drive on Battery Power . . . . . . . . . . . 41 Auto Insert Notification Function . . . . . . . . . . . . 41

Hard Disk Drive

Formatting the Hard Disk Drive . . . . . . . . . . . . . 42

PC Cards/ExpressCards™

Installing PC Cards . . . . . . . . . . . . . . . . . . . . . . . 43

Removing PC Cards . . . . . . . . . . . . . . . . . . . . . . 43

Installing ExpressCards . . . . . . . . . . . . . . . . . . . . 44

Removing ExpressCards . . . . . . . . . . . . . . . . . . . 44

Memory Upgrade Module

Device Ports

Communications Ports . . . . . . . . . . . . . . . . . . . . 47

LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

IEEE 1394 Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Universal Serial Bus (USB) 2.0 Ports . . . . . . . . . . 47

S-Video Out Port . . . . . . . . . . . . . . . . . . . . . . . . 48

Microphone Jack . . . . . . . . . . . . . . . . . . . . . . . . 48

Headphone/SPDIF Jack . . . . . . . . . . . . . . . . . . . 48

External Video Port . . . . . . . . . . . . . . . . . . . . . . 48

5

TROUBLESHOOTING

Troubleshooting

Identifying the Problem . . . . . . . . . . . . . . . . . . . 51

Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . 52

Troubleshooting Table . . . . . . . . . . . . . . . . . . . . 52

Power On Self Test Messages . . . . . . . . . . . . . . 59

Modem Result Codes. . . . . . . . . . . . . . . . . . . . . 60

Restoring Pre-installed Software

Restoring the Factory Image . . . . . . . . . . . . . . . 61 Automatically Downloading Driver Updates. . . . 62

6

CARE AND MAINTENANCE

Care and Maintenance

LifeBook Notebook . . . . . . . . . . . . . . . . . . . . . . 65

Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Floppy Disks and Drives . . . . . . . . . . . . . . . . . . . 66

DVDs and CDs. . . . . . . . . . . . . . . . . . . . . . . . . . 66

PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing a Memory Module . . . . . . . . . . . . . . . 45

Removing a Memory Upgrade Module . . . . . . . 45

Checking the Memory Capacity . . . . . . . . . . . . . 46

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Contents Copyright and Trademark Information Declaration of ConformityImportant Safety Instructions AC adapter output polarityFor Authorized Repair Technicians Only System DisposalTable of Contents Troubleshooting System Specifications F e B o o k N S e r i e s U s e r ’ s G u i d e Preface F e B o o k N S e r i e s U s e r ’ s G u i d e Warranty PrefaceAbout this Guide Fujitsu Contact InformationF e B o o k N S e r i e s U s e r ’ s G u i d e Getting to Know Your LifeBook Notebook F e B o o k N S e r i e s U s e r ’ s G u i d e Overview UnpackingLocating the Controls and Connectors TOP and Front ComponentsPower/Suspend/Resume Button Wireless LAN SwitchStereo Speakers Touchpad Pointing DeviceLEFT-SIDE Panel Components RIGHT-SIDE Panel Components Rear Panel Components LAN PortAnti-theft Lock Slot Modem PortAir Flow Vents Video Out PortLithium ion Battery Bay Bottom ComponentsMemory Compartment Cover SubwooferStatus Indicator Panel Using the Keyboard KeyboardNumeric Keypad Windows KeysFunction Keys Icon Keys DescriptionControlling the Volume Volume ControlMethods to Control Volume Clicking DOUBLE-CLICKINGDragging Touchpad Control AdjustmentScrolling Configuring Your Lifebook Application Panel Mode ButtonApplication Launch Media Player Buttons Using the Media Player Buttons Click on Control PanelStop/Eject Play/PauseApplication Panel Setup Desktop Control PanelTo use the desktop control panel Disabling/Enabling the LifeBook Application PanelF e B o o k N S e r i e s U s e r ’ s G u i d e Getting Started F e B o o k N S e r i e s U s e r ’ s G u i d e Power Sources Connecting the AC AdapterConnecting the AC Adapter Switching from AC Adapter Power to Battery PowerAdjusting Display Panel Brightness Using the Keyboard to Change Display BrightnessDisplay Panel Opening the Display PanelPower on Boot SequenceBios Setup Utility Starting Your LifeBook NotebookFujitsu Driver Update Utility Booting the SystemRegistering Your Lifebook Notebook Power and SUSPEND/RESUME Button Power ManagementSuspend Mode Hibernation SAVE-TO-DISK Feature Display TimeoutHard Disk Timeout Power OFFUser-Installable Features F e B o o k N S e r i e s U s e r ’ s G u i d e Memory Stick/Secure Digital/xD Card Slot Inserting Memory STICK/SD/XD CardsRemoving Memory STICK/SD/XD Cards Low Battery State Lithium ion BatteryRecharging the Batteries Replacing the Battery Shorted BatteriesOptical Drive Optical Drive SoftwareLoading Media Removing MediaUsing the Optical Drive Control Panel Emergency Optical Drive Tray ReleasePlaying Media on the Optical Drive Starting a DVD MovieUsing Dolby Headphone Using the Drive on Battery PowerTo Watch a Movie on Battery Power Auto Insert Notification FunctionHard Disk Drive Formatting the Hard Disk DrivePC Cards/ExpressCards Installing PC CardsRemoving PC Cards Installing Expresscards Removing ExpresscardsInstalling a Memory Module Memory Upgrade ModuleRemoving a Memory Upgrade Module 13. Removing a Memory Upgrade Module Checking the Memory CapacityDevice Ports Communications PortsLAN Port Ieee 1394 JackVideo OUT Port Microphone JackHEADPHONE/SPDIF Jack External Video PortTroubleshooting F e B o o k N S e r i e s U s e r ’ s G u i d e Troubleshooting Identifying the ProblemTroubleshooting Table Specific ProblemsUsing the Troubleshooting Table Hard Drive Problems Keyboard or Mouse ProblemsMemory Problems Modem ProblemsUSB Device Problems PC Card ProblemsBIOS. See Bios Setup Utility page 29 for more Information Power FailuresShutdown and Startup Problems Utility page 29 for more informationVideo Problems 29 for more informationMiscellaneous Problems 48 for more informationPower on Self Test Messages Modem Result Codes Restoring Your Pre-installed Software Re-Installing Individual Drivers and ApplicationsBoot Priority Change Restoring the Factory ImageAutomatically Downloading Driver Updates ProcedureCheck for updates now About Fujitsu Driver UpdateCare and Maintenance F e B o o k N S e r i e s U s e r ’ s G u i d e Care and Maintenance Lifebook NotebookBatteries Floppy Disks and DrivesCaring for your Media Drive PC CardsCaring for your PC Cards F e B o o k N S e r i e s U s e r ’ s G u i d e System Specifications F e B o o k N S e r i e s U s e r ’ s G u i d e Specifications Features PowerDimensions Popular AccessoriesPRE-INSTALLED Software Application DescriptionsMicrosoft Small Business Edition SBE Operating System OptionsMicrosoft Works Glossary F e B o o k N S e r i e s U s e r ’ s G u i d e Glossary Lithium ion Battery DriverExtended Memory Floppy DiskReset MemoryMHz ModemStatus Indicator Serial PortSmart Card Stereo audioRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix a F e B o o k N S e r i e s U s e r ’ s G u i d e FCC Regulatory Information Before Using the Wireless LAN Wireless LAN Modes Using this DeviceWireless Network Considerations Deactivation using the Wireless On/Off SwitchDeactivation using Intel PROSet for Wireless Utility Deactivating the Wlan DeviceConfiguration of the Wlan Device Configuration Using Intel Proset for Wireless UtilityProcedure Flow of OperationsSetting the network Setting TCP/IPConnection to the Network Confirming the computer and work group namesSetting the sharing function Setting the Microsoft network-sharing serviceSetting the file-sharing function Setting the printer-sharing functionConfirming connection Confirming the status of the radioTroubleshooting the Wlan UnavailableNetwork ConnectionWireless LAN Glossary GlossaryShared key authentication Ssid Service Set IdentifierWi-Fi Subnet maskIP address information About IP AddressesWlan Specifications SpecificationsAppendix B F e B o o k N S e r i e s U s e r ’ s G u i d e TV TUNER-RELATED System Features TV Tuner Getting Started GuideConnecting Audio/Video Inputs Video Cable ConnectionIndex F e B o o k N S e r i e s U s e r ’ s G u i d e 102 Index Google Toolbar ScrLk Indicator Scrolling Button SD Card F e B o o k N S e r i e s U s e r ’ s G u i d e 106
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