Fujitsu N6400 manual Troubleshooting the Wlan, Unavailable, Network, Connection

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L i f e B o o k N S e r i e s U s e r ’ s G u i d e

Troubleshooting the WLAN

TROUBLESHOOTING TABLE

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem

Possible Cause

Possible Solution

 

 

 

 

 

 

Unavailable

Incorrect network

Ad hoc connection: verify that the network names (SSID’s) and network

network

name (SSID) or

keys (WEP) of all computers to be connected have been configured

connection

network key

correctly. SSID’s and WEP key values must be identical on each

 

 

machine.

 

 

Access Point (Infrastructure) connection: set the network name (SSID)

 

 

and network key to the same values as those of the access point.

 

 

Set the Network Authentication value identically to that of the Access

 

 

Point. Please consult your network administrator for this value, if

 

 

necessary.

 

 

 

 

Weak received signal

Ad hoc connection: Retry connection after shortening the distance to

 

strength and/or link

the destination computer or removing any obstacles for better sight.

 

quality

Access Point (Infrastructure) connection: Retry connection after short-

 

 

 

 

ening the distance to the access point or removing any obstacles for

 

 

better sight.

 

 

 

 

The WLAN device

Check if the wireless switch is turned ON. Also verify “Disable Radio” is

 

has been deactivated

not checked in “Network setting” window.

 

or disabled

 

 

 

 

 

The computer to be

Check if the computer to be connected is turned ON.

 

connected is turned

 

 

off

 

 

 

 

 

RF interference from

The use of identical or overlapping RF channels can cause interference

 

Access Points or

with the operation of the WLAN device. Change the channel of your

 

other wireless

Access Point to a channel that does not overlap with the interfering

 

networks

device.

 

 

 

 

Wireless network

Re-check your Network Authentication, Encryption, and Security

 

authentication has

settings. Incorrectly configured security settings such as an incorrectly

 

failed

typed WEP key, a misconfigured LEAP username, or an incorrectly

 

 

chosen authentication method will cause the LAN device to associate

 

 

but not authenticate to the wireless network.

 

 

 

 

Incorrectly

Recheck the configuration of your network settings.

 

configured network

For the method of checking, refer to the following page:·“Connection to

 

settings

 

the Network” on page 89.

 

 

 

 

 

 

Incorrect IP address

This only applies to networks using static IP addresses. Please contact

 

configuration

your network administrator for the correct settings.

 

 

 

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Contents Copyright and Trademark Information Declaration of ConformityFor Authorized Repair Technicians Only Important Safety InstructionsAC adapter output polarity System DisposalTable of Contents Troubleshooting System Specifications F e B o o k N S e r i e s U s e r ’ s G u i d e Preface F e B o o k N S e r i e s U s e r ’ s G u i d e About this Guide WarrantyPreface Fujitsu Contact InformationF e B o o k N S e r i e s U s e r ’ s G u i d e Getting to Know Your LifeBook Notebook F e B o o k N S e r i e s U s e r ’ s G u i d e Overview UnpackingLocating the Controls and Connectors TOP and Front ComponentsStereo Speakers Power/Suspend/Resume ButtonWireless LAN Switch Touchpad Pointing DeviceLEFT-SIDE Panel Components RIGHT-SIDE Panel Components Anti-theft Lock Slot Rear Panel ComponentsLAN Port Modem PortAir Flow Vents Video Out PortMemory Compartment Cover Lithium ion Battery BayBottom Components SubwooferStatus Indicator Panel Numeric Keypad Using the KeyboardKeyboard Windows KeysFunction Keys Icon Keys DescriptionMethods to Control Volume Volume ControlControlling the Volume Clicking DOUBLE-CLICKINGScrolling Touchpad Control AdjustmentDragging Application Launch Media Player Buttons Mode ButtonConfiguring Your Lifebook Application Panel Stop/Eject Using the Media Player ButtonsClick on Control Panel Play/PauseTo use the desktop control panel Application Panel SetupDesktop Control Panel Disabling/Enabling the LifeBook Application PanelF e B o o k N S e r i e s U s e r ’ s G u i d e Getting Started F e B o o k N S e r i e s U s e r ’ s G u i d e Connecting the AC Adapter Power SourcesConnecting the AC Adapter Switching from AC Adapter Power to Battery PowerDisplay Panel Adjusting Display Panel BrightnessUsing the Keyboard to Change Display Brightness Opening the Display PanelBios Setup Utility Power onBoot Sequence Starting Your LifeBook NotebookRegistering Your Lifebook Notebook Booting the SystemFujitsu Driver Update Utility Suspend Mode Power ManagementPower and SUSPEND/RESUME Button Hard Disk Timeout Hibernation SAVE-TO-DISK FeatureDisplay Timeout Power OFFUser-Installable Features F e B o o k N S e r i e s U s e r ’ s G u i d e Memory Stick/Secure Digital/xD Card Slot Inserting Memory STICK/SD/XD CardsRemoving Memory STICK/SD/XD Cards Recharging the Batteries Lithium ion BatteryLow Battery State Replacing the Battery Shorted BatteriesLoading Media Optical DriveOptical Drive Software Removing MediaPlaying Media on the Optical Drive Using the Optical Drive Control PanelEmergency Optical Drive Tray Release Starting a DVD MovieTo Watch a Movie on Battery Power Using Dolby HeadphoneUsing the Drive on Battery Power Auto Insert Notification FunctionHard Disk Drive Formatting the Hard Disk DriveRemoving PC Cards Installing PC CardsPC Cards/ExpressCards Installing Expresscards Removing ExpresscardsRemoving a Memory Upgrade Module Memory Upgrade ModuleInstalling a Memory Module 13. Removing a Memory Upgrade Module Checking the Memory CapacityLAN Port Device PortsCommunications Ports Ieee 1394 JackHEADPHONE/SPDIF Jack Video OUT PortMicrophone Jack External Video PortTroubleshooting F e B o o k N S e r i e s U s e r ’ s G u i d e Troubleshooting Identifying the ProblemUsing the Troubleshooting Table Specific ProblemsTroubleshooting Table Hard Drive Problems Keyboard or Mouse ProblemsUSB Device Problems Memory ProblemsModem Problems PC Card ProblemsBIOS. See Bios Setup Utility page 29 for more Information Power FailuresShutdown and Startup Problems Utility page 29 for more informationVideo Problems 29 for more informationMiscellaneous Problems 48 for more informationPower on Self Test Messages Modem Result Codes Boot Priority Change Restoring Your Pre-installed SoftwareRe-Installing Individual Drivers and Applications Restoring the Factory ImageCheck for updates now Automatically Downloading Driver UpdatesProcedure About Fujitsu Driver UpdateCare and Maintenance F e B o o k N S e r i e s U s e r ’ s G u i d e Care and Maintenance Lifebook NotebookBatteries Floppy Disks and DrivesCaring for your PC Cards PC CardsCaring for your Media Drive F e B o o k N S e r i e s U s e r ’ s G u i d e System Specifications F e B o o k N S e r i e s U s e r ’ s G u i d e Specifications Dimensions FeaturesPower Popular AccessoriesPRE-INSTALLED Software Application DescriptionsMicrosoft Works Operating System OptionsMicrosoft Small Business Edition SBE Glossary F e B o o k N S e r i e s U s e r ’ s G u i d e Glossary Extended Memory Lithium ion BatteryDriver Floppy DiskMHz ResetMemory ModemSmart Card Status IndicatorSerial Port Stereo audioRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix a F e B o o k N S e r i e s U s e r ’ s G u i d e FCC Regulatory Information Before Using the Wireless LAN Wireless LAN Modes Using this DeviceDeactivation using Intel PROSet for Wireless Utility Wireless Network ConsiderationsDeactivation using the Wireless On/Off Switch Deactivating the Wlan DeviceProcedure Configuration of the Wlan DeviceConfiguration Using Intel Proset for Wireless Utility Flow of OperationsConnection to the Network Setting the networkSetting TCP/IP Confirming the computer and work group namesSetting the file-sharing function Setting the sharing functionSetting the Microsoft network-sharing service Setting the printer-sharing functionConfirming connection Confirming the status of the radioNetwork Troubleshooting the WlanUnavailable ConnectionWireless LAN Glossary GlossaryWi-Fi Shared key authenticationSsid Service Set Identifier Subnet maskIP address information About IP AddressesWlan Specifications SpecificationsAppendix B F e B o o k N S e r i e s U s e r ’ s G u i d e TV TUNER-RELATED System Features TV Tuner Getting Started GuideConnecting Audio/Video Inputs Video Cable ConnectionIndex F e B o o k N S e r i e s U s e r ’ s G u i d e 102 Index Google Toolbar ScrLk Indicator Scrolling Button SD Card F e B o o k N S e r i e s U s e r ’ s G u i d e 106