Fujitsu N6400 manual Hard Drive Problems, Keyboard or Mouse Problems

Page 59

 

 

 

 

T r o u b l e s h o o t i n g

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

 

 

 

 

 

 

Notebook fails to recognize

Windows DVD/CD Auto

Start the DVD/CD from the desktop or application

 

 

DVD/CDs.

Insert Notification function is

software or re-enable the Windows DVD/CD Auto

 

 

(continued)

disabled.

Insert Notification function. (See Auto Insert Notifi-

 

 

 

 

cation Function page 41 for more information)

 

 

 

 

 

 

 

 

 

 

 

 

 

DVD/CD is dirty or defective.

Wipe DVD/CD with a non-abrasive CD cleaning

 

 

 

 

 

cloth and reinsert. If it still will not work try another

 

 

 

 

 

DVD/CD in the drive.

 

 

 

 

 

 

 

LifeBook notebook fails to

DVD Player Software is not

Install DVD Player Software using the DVD Appli-

 

 

auto-play DVD movie.

installed.

cation.

 

 

 

 

 

 

 

 

Country designator could be

Select the DVD player software from the programs

 

 

 

set incorrectly.

list and right-click on the window. Select Properties

 

 

 

 

 

and verify that the region selected is “USA, Canada.”

 

 

 

 

 

 

 

The DVD/CD-ROM Access

The Windows DVD/CD Auto

This is normal. However, you may disable this

 

 

indicator on the Status

Insert Notification function is

feature. (See Auto Insert Notification Function

 

 

Indicator Panel blinks at

active and is checking to see if

page 41 for more information)

 

 

regular intervals when no

a DVD/CD is ready to run.

 

 

 

disk is in the tray or the

 

 

 

 

 

DVD drive is not installed.

 

 

 

 

 

 

 

 

 

 

 

Hard Drive Problems

 

 

 

 

 

 

 

 

 

 

You cannot access your

The setup utility is incorrectly

Set Primary Master correctly in the BIOS. (See BIOS

 

 

hard drive.

set for your internal hard drive.

Setup Utility page 29 for more information)

 

 

 

 

 

 

 

 

The wrong drive designator

Verify drive designator used by application is in use

 

 

 

was used by an application

by the operating system. When the operating system

 

 

 

when a bootable CD-ROM was

is booted from a CD, drive designations are

 

 

 

used to start the notebook.

automatically adjusted.

 

 

 

 

 

 

 

 

Security is set so your oper-

Verify your password and security settings.

 

 

 

ating system cannot be started

 

 

 

 

without a password.

 

 

 

 

 

 

 

 

 

The hard disk drive has

Contact Fujitsu or your local authorized reseller for

 

 

 

crashed.

a replacement hard disk drive.

 

 

 

 

 

 

 

Keyboard or Mouse Problems

 

 

 

 

 

 

 

 

The built-in keyboard does

Your application has locked

Try to use your integrated pointing device to restart

 

 

not seem to work.

out your keyboard.

your system. If this fails, turn your notebook off

 

 

 

 

 

using the power/suspend/resume button, wait 10

 

 

 

 

 

seconds or more, and then turn it back on.

 

 

 

 

 

 

 

 

The NumLk key is set.

Press the NumLk key to reset it.

 

 

 

 

 

 

 

You have installed an

Your external device is not

Reinstall your device. (See Device Ports page 47 for

 

 

external keyboard or

properly installed.

more information)

 

 

mouse, and it doesn’t work.

 

 

 

 

 

Your operating system is not

Check your device and operating system documen-

 

 

 

 

 

 

set up with the correct driver

tation and activate the proper driver.

 

 

 

for that device.

 

 

 

 

 

 

 

 

You have connected an

Your operating system soft-

Check your device and operating system

 

 

external keyboard or a

ware is not set up with the

documentation and activate the proper driver.

 

 

mouse and it seems to be

correct driver for that device.

 

 

 

locking up the system.

 

 

 

 

 

 

 

 

 

 

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Contents Declaration of Conformity Copyright and Trademark InformationSystem Disposal Important Safety InstructionsAC adapter output polarity For Authorized Repair Technicians OnlyTable of Contents Troubleshooting System Specifications F e B o o k N S e r i e s U s e r ’ s G u i d e Preface F e B o o k N S e r i e s U s e r ’ s G u i d e Fujitsu Contact Information WarrantyPreface About this GuideF e B o o k N S e r i e s U s e r ’ s G u i d e Getting to Know Your LifeBook Notebook F e B o o k N S e r i e s U s e r ’ s G u i d e Unpacking OverviewTOP and Front Components Locating the Controls and ConnectorsTouchpad Pointing Device Power/Suspend/Resume ButtonWireless LAN Switch Stereo SpeakersLEFT-SIDE Panel Components RIGHT-SIDE Panel Components Modem Port Rear Panel ComponentsLAN Port Anti-theft Lock SlotVideo Out Port Air Flow VentsSubwoofer Lithium ion Battery BayBottom Components Memory Compartment CoverStatus Indicator Panel Windows Keys Using the KeyboardKeyboard Numeric KeypadIcon Keys Description Function KeysMethods to Control Volume Volume ControlControlling the Volume DOUBLE-CLICKING ClickingScrolling Touchpad Control AdjustmentDragging Application Launch Media Player Buttons Mode ButtonConfiguring Your Lifebook Application Panel Play/Pause Using the Media Player ButtonsClick on Control Panel Stop/EjectDisabling/Enabling the LifeBook Application Panel Application Panel SetupDesktop Control Panel To use the desktop control panelF e B o o k N S e r i e s U s e r ’ s G u i d e Getting Started F e B o o k N S e r i e s U s e r ’ s G u i d e Switching from AC Adapter Power to Battery Power Power SourcesConnecting the AC Adapter Connecting the AC AdapterOpening the Display Panel Adjusting Display Panel BrightnessUsing the Keyboard to Change Display Brightness Display PanelStarting Your LifeBook Notebook Power onBoot Sequence Bios Setup UtilityRegistering Your Lifebook Notebook Booting the SystemFujitsu Driver Update Utility Suspend Mode Power ManagementPower and SUSPEND/RESUME Button Power OFF Hibernation SAVE-TO-DISK FeatureDisplay Timeout Hard Disk TimeoutUser-Installable Features F e B o o k N S e r i e s U s e r ’ s G u i d e Inserting Memory STICK/SD/XD Cards Memory Stick/Secure Digital/xD Card SlotRemoving Memory STICK/SD/XD Cards Recharging the Batteries Lithium ion BatteryLow Battery State Shorted Batteries Replacing the BatteryRemoving Media Optical DriveOptical Drive Software Loading MediaStarting a DVD Movie Using the Optical Drive Control PanelEmergency Optical Drive Tray Release Playing Media on the Optical DriveAuto Insert Notification Function Using Dolby HeadphoneUsing the Drive on Battery Power To Watch a Movie on Battery PowerFormatting the Hard Disk Drive Hard Disk DriveRemoving PC Cards Installing PC CardsPC Cards/ExpressCards Removing Expresscards Installing ExpresscardsRemoving a Memory Upgrade Module Memory Upgrade ModuleInstalling a Memory Module Checking the Memory Capacity 13. Removing a Memory Upgrade ModuleIeee 1394 Jack Device PortsCommunications Ports LAN PortExternal Video Port Video OUT PortMicrophone Jack HEADPHONE/SPDIF JackTroubleshooting F e B o o k N S e r i e s U s e r ’ s G u i d e Identifying the Problem TroubleshootingUsing the Troubleshooting Table Specific ProblemsTroubleshooting Table Keyboard or Mouse Problems Hard Drive ProblemsPC Card Problems Memory ProblemsModem Problems USB Device ProblemsPower Failures BIOS. See Bios Setup Utility page 29 for more InformationUtility page 29 for more information Shutdown and Startup Problems29 for more information Video Problems48 for more information Miscellaneous ProblemsPower on Self Test Messages Modem Result Codes Restoring the Factory Image Restoring Your Pre-installed SoftwareRe-Installing Individual Drivers and Applications Boot Priority ChangeAbout Fujitsu Driver Update Automatically Downloading Driver UpdatesProcedure Check for updates nowCare and Maintenance F e B o o k N S e r i e s U s e r ’ s G u i d e Lifebook Notebook Care and MaintenanceFloppy Disks and Drives BatteriesCaring for your PC Cards PC CardsCaring for your Media Drive F e B o o k N S e r i e s U s e r ’ s G u i d e System Specifications F e B o o k N S e r i e s U s e r ’ s G u i d e Specifications Popular Accessories FeaturesPower DimensionsApplication Descriptions PRE-INSTALLED SoftwareMicrosoft Works Operating System OptionsMicrosoft Small Business Edition SBE Glossary F e B o o k N S e r i e s U s e r ’ s G u i d e Glossary Floppy Disk Lithium ion BatteryDriver Extended MemoryModem ResetMemory MHzStereo audio Status IndicatorSerial Port Smart CardFCC Notices Regulatory InformationAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix a F e B o o k N S e r i e s U s e r ’ s G u i d e FCC Regulatory Information Wireless LAN Modes Using this Device Before Using the Wireless LANDeactivating the Wlan Device Wireless Network ConsiderationsDeactivation using the Wireless On/Off Switch Deactivation using Intel PROSet for Wireless UtilityFlow of Operations Configuration of the Wlan DeviceConfiguration Using Intel Proset for Wireless Utility ProcedureConfirming the computer and work group names Setting the networkSetting TCP/IP Connection to the NetworkSetting the printer-sharing function Setting the sharing functionSetting the Microsoft network-sharing service Setting the file-sharing functionConfirming the status of the radio Confirming connectionConnection Troubleshooting the WlanUnavailable NetworkGlossary Wireless LAN GlossarySubnet mask Shared key authenticationSsid Service Set Identifier Wi-FiAbout IP Addresses IP address informationSpecifications Wlan SpecificationsAppendix B F e B o o k N S e r i e s U s e r ’ s G u i d e TV Tuner Getting Started Guide TV TUNER-RELATED System FeaturesVideo Cable Connection Connecting Audio/Video InputsIndex F e B o o k N S e r i e s U s e r ’ s G u i d e 102 Index Google Toolbar ScrLk Indicator Scrolling Button SD Card F e B o o k N S e r i e s U s e r ’ s G u i d e 106
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