Fujitsu B3020D manual Troubleshooting

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L i f e B o o k B S e r i e s

Starting Your LifeBook Notebook

Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . 29 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 29 Booting the System . . . . . . . . . . . . . . . . . . . . . . 30 Activating Additional Utilities . . . . . . . . . . . . . . . 30 Registering Your LifeBook notebook . . . . . . . . . 31

Power Management

Suspend/Resume Button . . . . . . . . . . . . . . . . . . 32

Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Hibernate Mode. . . . . . . . . . . . . . . . . . . . . . . . . 33

Display Timeout . . . . . . . . . . . . . . . . . . . . . . . . . 33

Hard Disk Timeout . . . . . . . . . . . . . . . . . . . . . . . 33

Windows Power Management . . . . . . . . . . . . . . 33

Restarting the System. . . . . . . . . . . . . . . . . . . . . 33

Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Port Replicator

Rear Panel Components. . . . . . . . . . . . . . . . . . . 46

Front Panel Components . . . . . . . . . . . . . . . . . . 47

Attaching the Port Replicator . . . . . . . . . . . . . . . 47

Detaching the Port Replicator . . . . . . . . . . . . . . 47

Device Ports

Modem (RJ-11) Jack . . . . . . . . . . . . . . . . . . . . . 48 Internal LAN (RJ-45) jack . . . . . . . . . . . . . . . . . . 48 Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 PS/2 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Docking Port . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Universal Serial Bus 2.0 Ports . . . . . . . . . . . . . . . 49 Microphone Jack . . . . . . . . . . . . . . . . . . . . . . . . 49 Headphone Jack . . . . . . . . . . . . . . . . . . . . . . . . 49 External Monitor Port . . . . . . . . . . . . . . . . . . . . 49

4

USER-INSTALLABLE FEATURES

Lithium ion Battery

Recharging the Batteries. . . . . . . . . . . . . . . . . . . 37 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . 38

External Floppy Disk Drive

Connecting External Floppy Disk Drive. . . . . . . . 39 Loading a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Ejecting a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Preparing a Disk for Use. . . . . . . . . . . . . . . . . . . 39

PC Cards

Installing PC Cards . . . . . . . . . . . . . . . . . . . . . . . 41

Removing PC Cards . . . . . . . . . . . . . . . . . . . . . . 41

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . 41

Compact Flash Cards

Installing Compact Flash Cards. . . . . . . . . . . . . . 42 Removing Compact Flash Cards . . . . . . . . . . . . . 43

Memory Upgrade Module

Removing a Memory Upgrade Module . . . . . . . 44

Installing a Memory Upgrade Module . . . . . . . . 44

Checking New Memory Capacity . . . . . . . . . . . . 45

5

TROUBLESHOOTING

Troubleshooting

Identifying the Problem . . . . . . . . . . . . . . . . . . . 53

Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . 53

Troubleshooting Table . . . . . . . . . . . . . . . . . . . . 54

Power On Self Test Messages . . . . . . . . . . . . . . 61

Modem Result Codes. . . . . . . . . . . . . . . . . . . . . 62

Restoring Pre-installed Software

Drive Image Special Edition (DISE) . . . . . . . . . . . 63 Automatically Downloading Driver Updates. . . . 64

6

CARING FOR YOUR

LIFEBOOK NOTEBOOK

Care and Maintenance

LifeBook Notebook . . . . . . . . . . . . . . . . . . . . . . 67

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Floppy Disks and Drives . . . . . . . . . . . . . . . . . . . 68

CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

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Contents Fujitsu LifeBook Series Declaration of Conformity CopyrightF e B o o k B S e r i e s Table of Contents Troubleshooting Glossary F e B o o k B S e r i e s Preface F e B o o k B S e r i e s Preface WarrantyAbout this Guide Fujitsu Contact InformationF e B o o k B S e r i e s S e c t i o n O n e Getting to Know Your LifeBook F e B o o k B S e r i e s Unpacking OverviewTOP and Front Components LEFT-SIDE Panel Components RIGHT-SIDE Panel Components DC Power JackUSB 2.0 Ports Modem RJ-11 Telephone PortBottom Components Anti-theft Lock Slot Rear Panel ComponentsPower Indicator Status Indicator PanelAC Adapter Indicator Battery Level IndicatorsBattery Charging Indicator Compact Flash CF Card Access IndicatorsPC Card Access Indicators Numlk IndicatorKeyboard F e B o o k B S e r i e s S e c t i o n T w o Dragging ClickingDOUBLE-CLICKING Touch Screen Touchpad Control AdjustmentClicking Double-ClickingCalibrating the Touch Screen Right-clickingControlling the Volume Volume ControlLifeBook Security Application Panel Setting UP Your Lifebook Security PanelPasswords Operating Your Lifebook SECURITY/ Application Panel PrecautionsUninstalling the Security Panel Application Configuring your LifeBook Application Panel Reinstalling the Security/Application PanelUser SupervisorDeactivating and Activating the LifeBook Application Panel Getting Started F e B o o k B S e r i e s Connecting the Power Adapters Power SourcesConnecting the Optional Auto/Airline Adapter Connecting the AC AdapterDisplay Panel Adjusting Display Panel BrightnessOpening the Display Panel Closing the Display PanelBoot Sequence Power onBios Setup Utility Starting Your LifeBook NotebookActivating Additional Utilities Booting the SystemHow do I register? Registering Your Lifebook NotebookWhat are the benefits of registering? SUSPEND/RESUME Button Power ManagementStandby Mode Display Timeout Hibernate ModeHard Disk Timeout Windows Power ManagementProcedure Power OFFClick OK. Your notebook will shut down and then reboot User-Installable Features F e B o o k B S e r i e s Recharging the Batteries Lithium ion BatteryLow Battery State Cold-swapping Batteries Replacing the BatteryShorted Batteries External Floppy Disk Drive Connecting AN Optional External Floppy Disk DriveLoading a Disk Ejecting a DiskFloppy Disk Write Protect PC Cards Installing PC CardsRemoving PC Cards Smart Card ReaderSteps Figure Installing Compact Flash CardsCompact Flash Cards To remove a Compact Flash Card, follow these easy Steps Removing Compact Flash CardsInstalling a Memory Upgrade Module Removing a Memory Upgrade ModuleReplace the cover Replace the screw Checking the Computer Recognition NEW Memory CapacityPort Replicator Attaching the Port Replicator Front Panel ComponentsDetaching the Port Replicator Docking PortDevice Ports Universal Serial BUS 2.0 Ports Docking PortMicrophone Jack Headphone JackF e B o o k B S e r i e s S e c t i o n F o u r Troubleshooting F e B o o k B S e r i e s Identifying the Problem TroubleshootingSpecific Problems Using the Troubleshooting TableProblem Troubleshooting TableAudio Problems Port Replicator ProblemsMemory Problems Hard Drive ProblemsKeyboard or Mouse Problems Parallel, Serial, and USB Device Problems Modem ProblemsBios Setup Utility on PC Card ProblemsPower Sources on Power FailuresResume button. See Power Sources on Battery. See Status Indicator Panel onAn error message is Shutdown and Startup ProblemsSee the Power On Self Test Post messages to Indicators. See Power On Self Test Messages on8 for location Video ProblemsTion needs. See Bios Setup Utility on Menu of the BIOS. See Bios Setup Utility on Display goes blank by Power management timeMiscellaneous Problems Your external monitor is notPower on Self Test Messages Modem Result Codes Creating a Backup Image Drivers and Applications Restore DAR CD containsCreating a backup image when booting up Drive Image Special Edition DiseEnlarging the Backup Partition Automatically Downloading Driver UpdatesRestoring a Backup Image Re-Installing Individual Drivers and ApplicationsCare and Maintenance F e B o o k B S e r i e s Keyboard Care and MaintenanceLifebook Notebook Floppy Disks and Drives BatteriesCaring for your PC Card Slots PC CardsCaring for your CD-ROM Drive F e B o o k B S e r i e s S e c t i o n S i Specifications F e B o o k B S e r i e s Specifications Dimensions and Weight PowerPopular Accessories Theft Prevention Lock SlotLearning about Your Application Software PRE-INSTALLED SoftwareF e B o o k B S e r i e s S e c t i o n S e v e n Glossary F e B o o k B S e r i e s Glossary Disk Default ValueDisk Drive DisketteIeee Lithium ion BatteryInfrared InfrastructureOperating System ResetPartition Peripheral DeviceWi-Fi Compatible Status IndicatorStandby Stereo audioFCC Notices Regulatory InformationAvis Aux Utilisateurs Du Réseau Téléphonique Canadien AC Adapter output polarity UL NoticeFor Authorized Repair Technicians Only System DisposalOptional Device AppendixF e B o o k B S e r i e s FCC Regulatory Information Wireless LAN Modes Using this Device Before Using the Wireless LANWireless LAN Devices Covered by this Document Characteristics of the Wlan DeviceAccess Point Infrastructure Mode Wireless Network ConsiderationsHow to Handle This Device Deactivation using the Wireless On/Off SwitchActivating the Wlan Device Deactivation using the Intel PROSet SoftwareDeactivation using Atheros Client Utility software Flow of Operations Configuration of the Wlan DeviceProcedure Configuration Using Intel Proset Software Configuration Using Atheros Client Utility Software Field Name Description Setting TCP/IP Setting the networkSetting the sharing function Connection to the NetworkSetting the printer-sharing function Setting the Microsoft network-sharing serviceSetting the file-sharing function Confirming the status of the radio Confirming connectionConnection UnavailableNetwork Wireless LAN Glossary Ssid Service Set Identifier Shared key authenticationWi-Fi Subnet maskIP address information Specification Boot Boot Sequence Cache Memory CapsLock Indicator CardBus BatteryAidFDU Floppy Disk Fujitsu Driver Update utility Function KeyHard Disk Drive LAN RJ-45 Jack LifeBookPower Management Power On Self Test Power specifications Ports Post PowerSecurity Indicator Video Volume controlWFM Windows End user license agreement Wireless LAN
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