Fujitsu B3020D manual Troubleshooting Table, Audio Problems, Port Replicator Problems

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L i f e B o o k B S e r i e s – S e c t i o n F i v e

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 54 Docking Problems . . . . . . . . . . . . . . . . . . . . . . . . page 54 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 54 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 55 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 55 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 55

Problem

Page

Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 56 Parallel, Serial and USB Device Problems . . . . . page 56 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 56 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 57 Shutdown and Startup Problems . . . . . . . . . . . . page 58 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 59 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 60

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

There is no sound coming

The volume is turned too low.

Adjust the volume control on your notebook.

from the built-in speakers.

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

set too low.

software, operating system and applications.

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

your notebook.

speakers, remove the headphones.

 

 

 

 

BIOS audio settings

Set the BIOS setup utility to the default values

 

are incorrect.

within the Multimedia Device Configuration menu.

 

 

See “BIOS Setup Utility” on page 29.

 

 

 

 

Software driver is not config-

Refer to your application and operating system

 

ured correctly.

documentation for help.

 

 

 

 

Sound could have been muted

Press [F3] while holding the [Fn] key to toggle the

 

with function keys.

sound on and off.

 

 

 

Port Replicator Problems

 

 

 

 

 

LifeBook notebook does

Port Replicator AC adapter is

Provide power to the Port Replicator.

not turn on when installed

not plugged in.

 

in optional Port Replicator

 

 

Notebook is not properly

Remove and re-dock your notebook.

 

 

seated in the Port Replicator.

 

 

 

 

Floppy Disk Drive Problems

 

 

 

 

 

You cannot access your

You tried to write to a write

Eject the floppy disk and set it to write enable.

floppy disk.

protected floppy disk.

See “Preparing a Disk for Use” on page 39.

 

 

 

 

Floppy disk is not

Eject floppy disk, check orientation and re-insert.

 

loaded correctly.

See “Ejecting a Disk” on page 39.

 

 

 

 

BIOS setup utility states

Revise the setup utility Main menu settings to

 

Diskette Controller:

enable Diskette Controller. See “BIOS Setup Utility”

 

Disabled.

on page 29.

 

 

 

 

The floppy disk drive may not

Remove and re-install your floppy disk drive.

 

be properly installed.

 

 

 

 

 

Security is set to protect access

Verify your password and security settings.

 

to floppy disk data.

 

 

 

 

 

The USB floppy disk drive is

Verify that the USB Support is enabled in the BIOS

 

not selected in the BIOS.

Advanced menu. See “BIOS Setup Utility” on

 

 

page 29.

 

 

 

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Contents Fujitsu LifeBook Series Declaration of Conformity CopyrightF e B o o k B S e r i e s Table of Contents Troubleshooting Glossary F e B o o k B S e r i e s Preface F e B o o k B S e r i e s Preface WarrantyAbout this Guide Fujitsu Contact InformationF e B o o k B S e r i e s S e c t i o n O n e Getting to Know Your LifeBook F e B o o k B S e r i e s Unpacking OverviewTOP and Front Components LEFT-SIDE Panel Components RIGHT-SIDE Panel Components DC Power JackUSB 2.0 Ports Modem RJ-11 Telephone PortBottom Components Anti-theft Lock Slot Rear Panel ComponentsPower Indicator Status Indicator PanelAC Adapter Indicator Battery Level IndicatorsBattery Charging Indicator Compact Flash CF Card Access IndicatorsPC Card Access Indicators Numlk IndicatorKeyboard F e B o o k B S e r i e s S e c t i o n T w o DOUBLE-CLICKING ClickingDragging Touch Screen Touchpad Control AdjustmentClicking Double-ClickingCalibrating the Touch Screen Right-clickingControlling the Volume Volume ControlPasswords Setting UP Your Lifebook Security PanelLifeBook Security Application Panel Uninstalling the Security Panel Application PrecautionsOperating Your Lifebook SECURITY/ Application Panel Configuring your LifeBook Application Panel Reinstalling the Security/Application PanelUser SupervisorDeactivating and Activating the LifeBook Application Panel Getting Started F e B o o k B S e r i e s Connecting the Power Adapters Power SourcesConnecting the Optional Auto/Airline Adapter Connecting the AC AdapterDisplay Panel Adjusting Display Panel BrightnessOpening the Display Panel Closing the Display PanelBoot Sequence Power onBios Setup Utility Starting Your LifeBook NotebookActivating Additional Utilities Booting the SystemWhat are the benefits of registering? Registering Your Lifebook NotebookHow do I register? Standby Mode Power ManagementSUSPEND/RESUME Button Display Timeout Hibernate ModeHard Disk Timeout Windows Power ManagementClick OK. Your notebook will shut down and then reboot Power OFFProcedure User-Installable Features F e B o o k B S e r i e s Low Battery State Lithium ion BatteryRecharging the Batteries Shorted Batteries Replacing the BatteryCold-swapping Batteries External Floppy Disk Drive Connecting AN Optional External Floppy Disk DriveLoading a Disk Ejecting a DiskFloppy Disk Write Protect PC Cards Installing PC CardsRemoving PC Cards Smart Card ReaderCompact Flash Cards Installing Compact Flash CardsSteps Figure To remove a Compact Flash Card, follow these easy Steps Removing Compact Flash CardsInstalling a Memory Upgrade Module Removing a Memory Upgrade ModuleReplace the cover Replace the screw Checking the Computer Recognition NEW Memory CapacityPort Replicator Attaching the Port Replicator Front Panel ComponentsDetaching the Port Replicator Docking PortDevice Ports Universal Serial BUS 2.0 Ports Docking PortMicrophone Jack Headphone JackF e B o o k B S e r i e s S e c t i o n F o u r Troubleshooting F e B o o k B S e r i e s Identifying the Problem TroubleshootingSpecific Problems Using the Troubleshooting TableProblem Troubleshooting TableAudio Problems Port Replicator ProblemsKeyboard or Mouse Problems Hard Drive ProblemsMemory Problems Parallel, Serial, and USB Device Problems Modem ProblemsBios Setup Utility on PC Card ProblemsPower Sources on Power FailuresResume button. See Power Sources on Battery. See Status Indicator Panel onAn error message is Shutdown and Startup ProblemsSee the Power On Self Test Post messages to Indicators. See Power On Self Test Messages onTion needs. See Bios Setup Utility on Video Problems8 for location Menu of the BIOS. See Bios Setup Utility on Display goes blank by Power management timeMiscellaneous Problems Your external monitor is notPower on Self Test Messages Modem Result Codes Creating a Backup Image Drivers and Applications Restore DAR CD containsCreating a backup image when booting up Drive Image Special Edition DiseEnlarging the Backup Partition Automatically Downloading Driver UpdatesRestoring a Backup Image Re-Installing Individual Drivers and ApplicationsCare and Maintenance F e B o o k B S e r i e s Lifebook Notebook Care and MaintenanceKeyboard Floppy Disks and Drives BatteriesCaring for your CD-ROM Drive PC CardsCaring for your PC Card Slots F e B o o k B S e r i e s S e c t i o n S i Specifications F e B o o k B S e r i e s Specifications Dimensions and Weight PowerPopular Accessories Theft Prevention Lock SlotLearning about Your Application Software PRE-INSTALLED SoftwareF e B o o k B S e r i e s S e c t i o n S e v e n Glossary F e B o o k B S e r i e s Glossary Disk Default ValueDisk Drive DisketteIeee Lithium ion BatteryInfrared InfrastructureOperating System ResetPartition Peripheral DeviceWi-Fi Compatible Status IndicatorStandby Stereo audioFCC Notices Regulatory InformationAvis Aux Utilisateurs Du Réseau Téléphonique Canadien AC Adapter output polarity UL NoticeFor Authorized Repair Technicians Only System DisposalOptional Device AppendixF e B o o k B S e r i e s FCC Regulatory Information Wireless LAN Modes Using this Device Before Using the Wireless LANWireless LAN Devices Covered by this Document Characteristics of the Wlan DeviceAccess Point Infrastructure Mode Wireless Network ConsiderationsHow to Handle This Device Deactivation using the Wireless On/Off SwitchDeactivation using Atheros Client Utility software Deactivation using the Intel PROSet SoftwareActivating the Wlan Device Procedure Configuration of the Wlan DeviceFlow of Operations Configuration Using Intel Proset Software Configuration Using Atheros Client Utility Software Field Name Description Setting TCP/IP Setting the networkSetting the sharing function Connection to the NetworkSetting the file-sharing function Setting the Microsoft network-sharing serviceSetting the printer-sharing function Confirming the status of the radio Confirming connectionNetwork UnavailableConnection Wireless LAN Glossary Ssid Service Set Identifier Shared key authenticationWi-Fi Subnet maskIP address information Specification Boot Boot Sequence Cache Memory CapsLock Indicator CardBus BatteryAidFDU Floppy Disk Fujitsu Driver Update utility Function KeyHard Disk Drive LAN RJ-45 Jack LifeBookPower Management Power On Self Test Power specifications Ports Post PowerSecurity Indicator Video Volume controlWFM Windows End user license agreement Wireless LAN
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