vFor the latest information about operating system and HBA support, clustering support, SAN fabric support, and Storage Manager feature support, see the TotalStorage DS4000 Interoperability Matrix at the following Web site:
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the following Web sites:
vwww.ibm.com/services/
vwww.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Fire suppression systems
A fire suppression system is the responsibility of the customer. The customer’s own insurance underwriter, local fire marshal, or a local building inspector, or both, should be consulted in selecting a fire suppression system that provides the correct level of coverage and protection. IBM designs and manufactures equipment to internal and external standards that require certain environments for reliable operation. Because IBM does not test any equipment for compatibility with fire suppression systems, IBM does not make compatibility claims of any kind nor does IBM provide recommendations on fire suppression systems.
How to send your comments
Your feedback is important in helping us to provide the most accurate and
vInternet: starpubs@us.ibm.com
vIBMLink™ from U.S.A.: STARPUBS at SJEVM5
vIBMLink from Canada: STARPUBS at TORIBM
vIBM Mail Exchange: USIB3WD at IBMMAIL
Be sure to include the name and order number of the document and, if applicable, the specific location of the text you are commenting on, such as a page number or table number.
xxIBM System Storage DS4000 FC 4Gbps