IBM 3270 manual What to Do Next

Page 33

Yes Continue

at step 10 on page 17.

10. Check

the

following

to

isolate

the

problem. Run the

program

to

see if

the

problem

is

resolved.

a. Run the setup utility as described in the Not Windows NT Users on page 12.

b. If the problem still persists, have the system

11.Did check marks appear beside all four of the d items?

No Continue at step 1 on page 15.

Yes Continue at step 12.

12.Four check marks, as shown in Figure 2 on page 14, that all the diagnostic tests completed successfully

that the adapter

is functioning

properly in

the Wi

NT environment and is

connected to

an active

control

you get four check marks but communication problems persist, there may be problems elsewhere in the P application program that accesses the 3270 PCI card

What to Do Next

If the problem persists, do the following:

ŸFollow the PDP in the operator’s guide for your per computer.

ŸIf you have already followed these procedures a

other options installed, check the documentation that the options for PDP.

ŸCheck the documentation that came with the software

using for PDP.

ŸIf all PDP available have been done and the proble seek technical assistance (see Appendix A on page 2

Section 2. The 3270 PCI Card for Personal Computers with17 PCI

Image 33
Contents IBM Page IBM Edition 1999Contents List Lese sikkerhetsinformasjonenAdvarseli Sikkerhetsinformasjon Safety InformationVi 3270 Emulation PCI Adapter User’s Guide Safety Informationvii Viii 3270 Emulation PCI Adapter User’s Guide Safety Informationix Emulation PCI Adapter User’s Guide PCI About This GuideRequired Publications Associated PublicationsOther Related Publications IBM Xiv 3270 Emulation PCI Adapter User’s Guide Bus IntroductionCable Signal Cable ConsiderationsIBM Before You Install a Card How to Unpack a Card Emulation PCI Adapter User’s Guide Installing and Operating the Card 3270 PCI Card for Personal Computers with PCI BusesOperating Requirements System Resources RequiredInstallation Instructions Operation Diagnostic Utility Diagnostic UtilityOnly Running the Diagnostic UtilityEmulation PCI Adapter Diagnostics Test Emulation PCI Adapter Diagnostics Results Problem Determination ProceduresProcedures Yes What to Do Next 18 3270 Emulation PCI Adapter User’s Guide Safety Inspection Guide Maintenance and Service20 3270 Emulation PCI Adapter User’s Guide Additional Problem Isolation Problem IsolationRemoval and Replacement Adapter Does Not not Require Support Contract Appendix A. Technical Support24 3270 Emulation PCI Adapter User’s Guide Appendix B. Product Warranty and Notices Product WarrantyWarranty Period Year Production Status IBM WarrantyWarranty Service Extent of Warranty Limitation of Liability Operates. Any reference To an Appendix B. Product Warranty and31Notices Avis de conformité aux normes dIndustrie Canada Industry Canada Compliance StatementInterference ControlTrademarks 34 3270 Emulation PCI Adapter User’s Guide Acronyms List36 3270 Emulation PCI Adapter User’s Guide Index 38 3270 Emulation PCI Adapter User’s Guide Wed CommentsYou IBM Page IBM