Outside the United States, Puerto Rico, or Canada, cont local IBM representative or your Authorized IBM Supplier information on program services.
When you call, you should have the following information a
ŸOperating System version (Windows 95, Windows 98, or Windows NT)
Ÿ | Emulation | program type and version |
Ÿ | Type of | IBM 3270 adapter |
ŸPC brand, model, RAM memory, amount of free disk space operating system, and operating system level (for exa ServicePack Applied)
Ÿ | PC BIOS name and revision |
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Ÿ | Host system model and host operating system level | |||
Ÿ | Workstation controller | type | and | model |
Ÿ | The specific steps | and | other | details to reproduce |
ŸCustomer number
If | you | have | an IBM | System/390, | your | customer | number | is | |
with | the | host | serial | number. To | find | out what | your | cust | |
is, call the IBM Support Center | at | and | ask | ||||||
routed | to | the | control | desk. |
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When you are connected to the control desk, inform the support representative that you have an IBM mainframe a need to access your customer number.