IBM WS525 Troubleshooting Table, Table A-1 Identifying and Correcting Problems, Accessibility aid

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Maintenance and Troubleshooting

A.2 Troubleshooting

Troubleshooting Table

Use Table A–1 to identify and correct any problem areas.

Table A–1 Identifying and Correcting Problems

Symptom	Possible Cause	Suggested Solution

The printer will	Communication	From the Communication menu
not print.	port is not set	item, choose Port select and
	correctly.	match the connections on the
		terminal.

If you have a serial printer, its speed may be set incorrectly.

From the Printer menu item, choose Serial print speed and match the setting to the one in your printer manual.

Modiﬁer keys	Accessibility aid	Check keyboard indicator line for
remain in effect	is enabled.	icon. This feature is enabled by
after released.		pressing any modiﬁer key ﬁve
		times. To disable, press and hold
		a modiﬁer key and then press
		another key.

Screen is blank,	Power Management	Press any key on the keyboard.
but the LED is	feature is active.	The monitor may need time to
blinking.		warm up.

Colors move	Electromagnetic	Press degauss switch. If
on the screen.	interference is	color problems cannot be
Display may	coming from other	corrected, then electromagnetic
be distorted,	appliances.	interference exists. Move any
ﬂickering, or		electromechanical device away
rolling.		from the terminal, or move the
		terminal.
		(continued on next page)

A–2Maintenance and Troubleshooting

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Contents Asynchronous Color Terminals WS525 User Guide Publication Issued by Contents Speciﬁcations Maintenance and TroubleshootingDeﬁning Keys TablesEnvironment PrefaceOverview Before You StartImportant Information Proper Setup and UseConventions ConventionMeaningChair Recommendations for Proper Setup and UseAdjust So that your KeyboardCont Recommendations for Proper Setup and Use AdjustInstallation and Set-Up If desired, install the system box in its standConnect the cables to the system box InstallationConnect the cables to the monitor Keyboards ANSI-Style Keyboard LayoutEntering/Exiting Set-Up Set-UpOverview On a Press Refer toMoving within a Set-Up Menu Menu IndicatesSelect the Set-Up language Default ConﬁgurationCommunications Port Set-Up Screen Using Color If you want to From the Color submenu in Set-Up ChooseRestore Select menu item Save your settingsRestore previously saved settings From the Color submenu in Set-Up, chooseMultiple Sessions At the Local prompt, enter the following command Using a Terminal Server with TD/SMPUsing SSU Host Software Opening Another SessionTips for Using Multiple Sessions Page Desktop Features Invoking Desktop FeaturesKey Function Clock featureFormat Calculator feature KeyFunctionShow Character Sets feature Banner messageAnsi Keyboard PC Keyboard Press Keyboard SummaryCopy and paste Accessibility aid Review previous linesDeﬁne Key Editor Deﬁning KeysMoving Standard Functions Creating a New Function Function Keys Creating a Key Sequence Deﬁne Key Editor, Select Function4Deﬁning Keys Cleaning your Video Terminal Maintenance and TroubleshootingTroubleshooting Symptom Possible Cause Suggested Solution Troubleshooting TableTable A-1 Identifying and Correcting Problems Accessibility aidInstalling and Removing the ROM Cartridge Installing the ROM CartridgeTable A-1 Cont. Identifying and Correcting Problems IntroductionMaintenance and Troubleshooting Installing the ROM Cartridge Speciﬁcations System UnitKeyboard Operating TemperatureMonitor Requirements Electrical RequirementsOrder Number Country Amp Length Power CordsCommunication/Printer Ports EIAFigure B-1 Comm1-Serial Communication/Printer Ports Table B-1 Standards Conformance and Approvals Standards ConformanceType Standard Subject Table B-1 Cont. Standards Conformance and Approvals A. Dhhs FDADisposing of your Terminal