IBM 1116 manual Troubleshooting, Installation, Static ARP entry and telnet

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Installation

1Launch the drivers CD.

2Click Install Software, Printer Software.

3Click Custom Install when you see this option.

4Select Network Support, and then click Next.

5On the Network tab, select Print Server TCP/IP Setup Utility, and then Finish Installation.

Static ARP entry and telnet

To set the print server IP address, netmask, and gateway using this method, you add a static entry to the ARP table on some computer that is on the same IP subnet as the print server. (Source Route bridging is not supported.) Then, you use telnet.

To set the IP address, netmask, and gateway using static ARP entry and telnet:

1Determine the hardware address of the print server. See the item labeled UAA on the network setup page. For Ethernet networks, use the number in the right column (canonical).

2Add a static ARP entry for the IP address. Use the hardware address from step 1. Use the dotted decimal form of the IP address, such as 157.184.8.231. Use the commands appropriate to the host operating system. For example, on many UNIX computers you would type something similar to the following example:

arp -s ether 157.184.8.231 00:04:00:30:00:44

If you need help and are using a UNIX system, try the man page for ARP.

3Use telnet to access the print server. For UNIX systems, use the following command: telnet 157.184.8.231 9000

where address is the print server host name (or print server IP address in dotted decimal format, such as 157.184.8.231). The print server port is 9000.

4Follow the instructions on the screen to set the print server IP address, netmask and gateway.

Troubleshooting

If you are having trouble with a print server on a TCP/IP network, do the following steps in the order shown before you call the place where you bought your printer.

1Press the operator panel button with a brief button press to print a network settings page.

Look under the TCP/IP heading on the network setup page to see if there is an IP address listed for the print server and that the TCP/IP protocol is turned on (activated).

If TCP/IP is turned off, use the IPX protocol to activate it. Select the printer and then select the TCP/IP task. Check the Enable box to activate TCP/IP.

2Issue a ping command to the print server. ping 157.184.8.231

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Contents User’s Reference Argecy Computer Corporation User’s Reference Argecy Computer Corporation Table of contents Loading labels Iii Argecy Computer Corporation About your printer Printer overviewUse this feature When you want to Operator panel has 6 lights and 1 operator panel button Using the operator panelArgecy Computer Corporation From the printer operator panel Canceling a print jobFrom a Windows computer From a Macintosh computerPrinting from a Windows environment Setting up a print jobArgecy Computer Corporation Printing from a Macintosh computer Choosing the right print media Media types and sizes Media Size Weight CapacityPrinter media sources Argecy Computer Corporation Tray Loading paperArgecy Computer Corporation Manual feed Argecy Computer Corporation Optional tray Corner bucklers Argecy Computer Corporation Loading transparencies Argecy Computer Corporation Manual feed Argecy Computer Corporation Loading envelopes Manual feed Argecy Computer Corporation Loading labels Argecy Computer Corporation Manual feed Argecy Computer Corporation Loading card stock Manual feed Argecy Computer Corporation Printing on both sides of the paper Short Edge means the pages are bound along the short edge Conserving supplies Removing the old print cartridge Replacing the print cartridgeInstalling the new print cartridge Fuser Clearing jams Remove the print cartridge it may be warm Argecy Computer Corporation Argecy Computer Corporation Reinstall the tray and resume printing Understandinglightsthe operator panel Argecy Computer Corporation Secondary error code Toner low Argecy Computer Corporation What this light sequence means Argecy Computer Corporation Argecy Computer Corporation Printer is flushing corrupted print data Argecy Computer Corporation Argecy Computer Corporation Print the other side of your duplex print job Argecy Computer Corporation Argecy Computer Corporation Printer flash memory is full Argecy Computer Corporation Printer memory is full Printer has received a page that is too complex to print Toner is low and the toner alarm is set to on Argecy Computer Corporation Argecy Computer Corporation Printer has a service error and printing has stopped Problem What to do Solving print quality problemsCartridge Printer or the computer Loading Paper From the special function menu, select Hex Trace mode to Using the special function menu Resetting user defaultsEnter the special function menu Restoring factory defaultsUsing Hex Trace mode Advanced troubleshooting mode Using print quality test pagesAdvanced troubleshooting Argecy Computer Corporation Factory default Argecy Computer Corporation Default Argecy Computer Corporation USB NPA Mode is set to Auto, the factory default Auto CRLF/LFCR is set to Off, the factory default Setting up the network printer Connect the hardware Print a network setupEnvironments we support Print Server TCP/IP Setup Utility Configure and printSet the IP address, netmask and gateway RequirementsTroubleshooting InstallationStatic ARP entry and telnet Print to a queue on a Windows NT server Set up to printSet up IP printing on Windows NT 4.0/2000 Part 1 Install printer drivers and TCP/IP network supportPart 2 Create a Network Port Set up IP printing on Windows 95/98/Me Part 2 Create a Network Port Part 1 Installing printer drivers and TCP/IP network support Install a shared printer on a Windows NT 4.0/2000 serverPart 3 Sharing the printer on the network Part 2 Creating a Network PortSetting up clients point and print Install a shared printer on network clientsSetting up clients peer-to-peer Novell NetWare Nprinter in IntraNetWare NDS Choosing NPRINTER/RPRINTER or PserverAdvantages of using Pserver in NDS Disadvantage of using Pserver in NDSPserver in IntraNetWare NDS Rprinter vs. Pserver in NetWare Rprinter in NetWarePserver in NetWare AppleTalk Finding the default AppleTalk nameQueue-based printing Creating a desktop printer iconChanging the printer name Changing the zoneLaserWriter 8 environment prior to LaserWriter Updating printer hardwareLaserWriter 8 environment LaserWriter 8.4.1 and later QuickDraw GX environmentNormal conditions Print server light patternsError conditions Trademarks Edition noticeSafety information Industry Canada compliance statement Electronic emission noticesAvis de conformité aux normes d’Industrie Canada German acoustics statementEuropean Community EC directives conformity Japanese Vcci notice United Kingdom Telecommunications ActLaser notice Dhcp Index113 114 Argecy Computer Corporation Part Number 53P9570