IBM R50series manual Select Security-IBM Predesktop Area-Access IBM Predesktop

Page 26

Solving computer problems

Message	Solution

1810: Hard disk partition	A problem in recognizing the layout of the partition on the hard disk has
layout error	halted computer startup. Either the IBM Predesktop Area has been deleted,
	or the hard disk contains corrupt data. To try to restart your computer,
	complete one of the following:
	v If the IBM Predesktop Area has been deleted
	1. Press F1 to open the IBM BIOS Setup Utility.
	2. Select Security->IBM Predesktop Area->Access IBM Predesktop
	Area.
	3. Set this item to Disabled.
	4. Save and exit.
	If the above fails
	1. Press Enter.
	2. Double-clickRECOVER TO FACTORY CONTENTS and follow
	on-screen instructions.
	Note: This will permanently erase the entire contents of the hard disk,
	and then restore software preinstalled by IBM.
	v Press F1 to open IBM BIOS Setup Utility, or Enter to start the IBM
	Predesktop Area.
	If the computer still does not start, call the IBM HelpCenter®. Telephone
	numbers are listed in “Calling IBM” on page 38.

The power-on password	A power-on password or a supervisor password is set. Type the password
prompt	and press Enter to use the computer. If the power-on password is not
	accepted, a supervisor password might have been set. Type the supervisor
	password and press Enter. If you still see the same error message, have the
	computer serviced.

The hard disk password	A hard disk password is set. Type the password and press Enter to use the
prompt	computer.
	If you still see the same error message, have the computer serviced.

Hibernation error	The system configuration changed between the time your computer entered
	hibernation mode and the time it left this mode, and your computer cannot
	resume normal operation.
	v Restore the system configuration to what it was before your computer
	entered hibernation mode.
	v If the memory size has been changed, re-create the hibernation file.
Operating system not	Verify the following:
found.	v The hard disk drive is correctly installed.
	v A startable diskette is in the diskette drive
	If you still see the same error message, check the boot sequence, using the
	IBM BIOS Setup Utility.

Fan error	The cooling fan has failed. Have the computer serviced.

16ThinkPad® R50 Series Service and Troubleshooting Guide

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Contents ThinkPad R50 Series Service and Troubleshooting Guide Page ThinkPad R50 Series Service and Troubleshooting Guide Page Information about hard disk capacity Important notice for usersImportant regulatory notice for users Iv ThinkPad R50 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad R50 Series Service and Troubleshooting Guide Contents Viii ThinkPad R50 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front view Rear viewFeatures Features Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer display Cleaning the cover of your computerCleaning your computer keyboard Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-Doctor Solving computer problems Solving computer problems Solving computer problems Select Security-IBM Predesktop Area-Access IBM Predesktop Solution Errors without messagesProblem Password problem Power switch problem Keyboard problemsUltraNav problems Standby or hibernation problems Click Power Management Computer screen problems Click AdvancedBattery problems Hard disk drive problems Startup problem Other problems Computer does not respond From the list, select the mode you want Click OK Starting IBM Bios Setup Utility Double-clickStart setup utilityRecovering pre-installed software Double-clickRecover to factory contentsUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the Web Calling IBMIBM FRU Telephone numbers Country or region Language Telephone NumberGetting help around the world Getting help and service Παρ Α. Σηµαντικ οδηγ σχετικ µε την ασϕ ΚΙΝ∆ΥΝΟΣΚΙΝ∆ΥΝΟΣ Καλ ρε και µετασχηµατιστ ΚΙΝ∆ΥΝΟΣ Μπαταρ ΚΙΝ∆ΥΝΟΣ Αποθ του πακ επαναϕορτ µπαταριΚΙΝ∆ΥΝΟΣ Προσοχη ∆ σχετικ µε τις προδιαγραϕ των συσκευ laser Πλ τα χ σας µετ το χειρισµ των καλωδ Φυλ αυτ τις οδηγ ThinkPad R50 Series Service and Troubleshooting Guide Usage environment and your health Appendix B. Wireless related informationWireless interoperability Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad R50 Series Service and Troubleshooting Guide Before you call for service Appendix C. Warranty informationWarranty service and support Calling for service What this Warranty Does not Cover Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional Responsibilities Limitation of LiabilityJurisdiction Part 2 Country-unique TermsGoverning Law Americas ArgentinaNorth America BrazilPeru CanadaIndia CAMBODIA, LAOS, and VietnamCAMBODIA, INDONESIA, LAOS, and Vietnam NEW Zealand JapanMalasia Singapore PEOPLE’S Republic of China PRCPhilippines EUROPE, Middle EAST, Africa EmeaHow to Obtain Warranty Service ThinkPad R50 Series Service and Troubleshooting Guide European Union EU Following Terms Apply to ALL EU Countries ThinkPad R50 Series Service and Troubleshooting Guide Egypt FranceIreland GermanyHungary United Kingdom Items for Which IBM is Not LiableSlovakia Part 3 Warranty Information Warranty PeriodTypes of Warranty Service Customer Replaceable Unit ″CRU″ ServiceCustomer Carry-In or Mail-In Service On-site ServiceCourier or Depot Service Guarantee supplement for Mexico HelpCenter telephone numbersThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Processing date dataReferences to the Web site addresses Electronic emission noticesProduct notice requirements Environmental notices for JapanDisposing of a disused lithium battery Handling a disused ThinkPad battery packTrademarks ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Index ThinkPad R50 Series Service and Troubleshooting Guide Page Part Number 13N6087