IBM R50series manual ThinkPad R50 Series Service and Troubleshooting Guide

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All software programs pre-loaded in the equipment shall only have a thirty-

(30)day guarantee for installation defects from the date of purchase. IBM is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.

Services not chargeable to the guarantee shall be charged to the final user, prior an authorization.

In the event that warranty repair is required please call the Help Center at

001-866-434-2080, where you will be directed to the nearest Authorized Service Center. Should no Authorized Service Center exist in your city, location or within 50 miles of your city or location, the guarantee includes any reasonable delivery charges related to the transportation of the product to our nearest Authorized Service Center. Please call the nearest Authorized Service Center to obtain the necessary approvals or information concerning the shipment of the product and the shipment address.

To obtain a list of Authorized Service Centers, please visit: www.pc.ibm.com/la/centros_de_servicio/servicio_mexico/ servicio_mexico.html

IBM de México, Manufactura y Tecnología, S. A. de C. V.

Camino a El Castillo 2200 El Salto, Jalisco

C.P. 45680,

Tel. 01-800-3676900

76ThinkPad® R50 Series Service and Troubleshooting Guide

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Contents ThinkPad R50 Series Service and Troubleshooting Guide Page ThinkPad R50 Series Service and Troubleshooting Guide Page Information about hard disk capacity Important notice for usersImportant regulatory notice for users Iv ThinkPad R50 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad R50 Series Service and Troubleshooting Guide Contents Viii ThinkPad R50 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front view Rear viewFeatures Features Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer display Cleaning the cover of your computerCleaning your computer keyboard Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security-IBM Predesktop Area-Access IBM Predesktop Solution Errors without messagesProblem Password problem Power switch problem Keyboard problemsUltraNav problems Standby or hibernation problems Click Power Management Computer screen problems Click AdvancedBattery problems Hard disk drive problems Startup problem Other problems Computer does not respond From the list, select the mode you want Click OK Starting IBM Bios Setup Utility Double-clickStart setup utilityRecovering pre-installed software Double-clickRecover to factory contentsUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the Web Calling IBMIBM FRU Telephone numbers Country or region Language Telephone NumberGetting help around the world Getting help and service Παρ Α. Σηµαντικ οδηγ σχετικ µε την ασϕ ΚΙΝ∆ΥΝΟΣΚΙΝ∆ΥΝΟΣ Καλ ρε και µετασχηµατιστ ΚΙΝ∆ΥΝΟΣ Μπαταρ ΚΙΝ∆ΥΝΟΣ Αποθ του πακ επαναϕορτ µπαταριΚΙΝ∆ΥΝΟΣ Προσοχη ∆ σχετικ µε τις προδιαγραϕ των συσκευ laser Πλ τα χ σας µετ το χειρισµ των καλωδ Φυλ αυτ τις οδηγ ThinkPad R50 Series Service and Troubleshooting Guide Usage environment and your health Appendix B. Wireless related informationWireless interoperability Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad R50 Series Service and Troubleshooting Guide Before you call for service Appendix C. Warranty informationWarranty service and support Calling for service What this Warranty Does not Cover Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional Responsibilities Limitation of LiabilityJurisdiction Part 2 Country-unique TermsGoverning Law Americas ArgentinaNorth America BrazilPeru CanadaIndia CAMBODIA, LAOS, and VietnamCAMBODIA, INDONESIA, LAOS, and Vietnam NEW Zealand JapanMalasia Singapore PEOPLE’S Republic of China PRCPhilippines EUROPE, Middle EAST, Africa EmeaHow to Obtain Warranty Service ThinkPad R50 Series Service and Troubleshooting Guide European Union EU Following Terms Apply to ALL EU Countries ThinkPad R50 Series Service and Troubleshooting Guide Egypt FranceIreland GermanyHungary United Kingdom Items for Which IBM is Not LiableSlovakia Part 3 Warranty Information Warranty Period Types of Warranty Service Customer Replaceable Unit ″CRU″ ServiceCustomer Carry-In or Mail-In Service On-site ServiceCourier or Depot Service Guarantee supplement for Mexico HelpCenter telephone numbersThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Processing date dataReferences to the Web site addresses Electronic emission noticesProduct notice requirements Environmental notices for JapanDisposing of a disused lithium battery Handling a disused ThinkPad battery packTrademarks ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Index ThinkPad R50 Series Service and Troubleshooting Guide Page Part Number 13N6087