How to Obtain Warranty Service

vfailure caused by a product for which IBM is not responsible; and

vany non-IBM products, including those that IBM may procure and provide with or integrate into an IBM Machine at your request.

The warranty is voided by removal or alteration of identification labels on the Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine. Any technical or other support provided for a Machine under warranty, such as assistance via telephone with "how-to" questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis of your problem and help you resolve it over the telephone. The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.

You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called ″BIOS″), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

If your problem can be resolved with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable parts), IBM will ship these parts to you for replacement by you. If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.

IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement

58ThinkPad® R50 Series Service and Troubleshooting Guide

R50series specifications

The IBM R50 series represents a significant advancement in the realm of laptop technology, particularly in the context of business and enterprise needs. Known for their reliability and performance, the R50 series incorporates a variety of features and technologies tailored to enhance productivity and streamline workflows.

One of the standout characteristics of the R50 series is its robust build quality. The laptops are designed to endure the rigors of daily use, featuring a durable chassis that can withstand bumps and drops. This durability is complemented by a compact and portable form factor, making the R50 series an ideal choice for professionals on the go.

In terms of performance, the R50 series is powered by the Intel Pentium M processor, which offers a perfect balance between power efficiency and processing capability. Coupled with ample RAM options, users can effortlessly run multiple applications concurrently, ensuring smooth multitasking without compromising system performance. This hardware configuration is optimized to handle various business applications, whether they are spreadsheet-based, presentation-focused, or data-intensive.

Another notable feature of the R50 series is its extensive connectivity options. Equipped with multiple USB ports, integrated Ethernet, and wireless connectivity capabilities, users can stay connected to their networks and devices. This flexibility is essential in today's fast-paced work environment, allowing seamless data sharing and communication.

The R50 series also integrates advanced security features, such as a fingerprint reader and Trusted Platform Module (TPM), ensuring that sensitive data is protected from unauthorized access. This focus on security is vital for organizations that prioritize data integrity and confidentiality.

Display quality is an essential aspect of any laptop, and the R50 series does not disappoint. It boasts a high-resolution display that delivers sharp images and vibrant colors, ensuring that documents, presentations, and multimedia content are presented with clarity.

Furthermore, the R50 series benefits from IBM's commitment to energy efficiency. With optimized power management settings, these laptops can operate for extended periods on a single charge, allowing users to work without frequent interruptions.

In summary, the IBM R50 series combines durability, performance, connectivity, security, and energy efficiency to meet the demands of the modern professional. Its thoughtful design and robust features make it a valuable asset for businesses looking to enhance productivity and ensure reliability in their computing needs. As technology continues to evolve, the R50 series remains a testament to IBM's dedication to creating products that empower users in their work environments.