IBM R50series manual Telephone numbers, Country or region Language Telephone Number

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Getting help and service

Telephone numbers

Note: Telephone numbers are subject to change without notice. For the latest list of IBM HelpCenter telephone numbers and hours of operation, visit the Support Web site at www.ibm.com/pc/support

Country or region

Language

Telephone Number

 

 

 

Africa

 

+44(0)1475 555 055

 

 

 

Argentina

Spanish

0800-666-0011

 

 

 

Australia

English

131-426

 

 

 

Austria

German

01-24592-5901

 

 

 

Bolivia

Spanish

0800-0189

 

 

 

Belgium

Dutch

02-210 9820

 

 

 

 

French

02-210 9800

 

 

 

Brazil

Portuguese

55-11-3889-8986

 

 

 

Canada

English/ French

1-800-565-3344

 

 

Toronto 416-383-3344

 

 

 

Chile

Spanish

800-224-488

 

 

 

China

Mandarin

800-810-1818

 

 

 

China (Hong Kong S.A.R.)

Cantonese

Home PC 852-2825-7799

 

English

Commercial PC

 

Putonghua

852-8205-0333

 

 

 

Colombia

Spanish

980-912-3021

 

 

 

Denmark

Danish

45 20 82 00

 

 

 

Ecuador

Spanish

1-800-426911 (option #4)

 

 

 

Finland

Finnish

09-459 69 60

 

 

 

France

French

02 38 55 74 50

 

 

 

Germany

German

07032-1549 201

 

 

 

India

English

1600-44-6666

 

 

 

Indonesia

Bahasa/Indonesian/English

(62)21-523-8535

 

 

 

Ireland

English

01-815-9202

 

 

 

Italy

Italian

02-7031-6101

 

 

 

Japan

Japanese/English

0120-887-874

 

 

Overseas calls

 

 

81-44-230-2037

 

 

 

Luxembourg

French

298-977-5063

 

 

 

Malaysia

English

(60)3-7727-7800

 

 

 

Mexico

Spanish

001-866-434-2080

 

 

 

40ThinkPad® R50 Series Service and Troubleshooting Guide

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Contents ThinkPad R50 Series Service and Troubleshooting Guide Page ThinkPad R50 Series Service and Troubleshooting Guide Page Information about hard disk capacity Important notice for usersImportant regulatory notice for users Iv ThinkPad R50 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad R50 Series Service and Troubleshooting Guide Contents Viii ThinkPad R50 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front view Rear viewFeatures Features Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer display Cleaning the cover of your computerCleaning your computer keyboard Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security-IBM Predesktop Area-Access IBM Predesktop Solution Errors without messagesProblem Password problem Power switch problem Keyboard problemsUltraNav problems Standby or hibernation problems Click Power Management Computer screen problems Click AdvancedBattery problems Hard disk drive problems Startup problem Other problems Computer does not respond From the list, select the mode you want Click OK Starting IBM Bios Setup Utility Double-clickStart setup utilityRecovering pre-installed software Double-clickRecover to factory contentsUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the Web Calling IBMIBM FRU Telephone numbers Country or region Language Telephone NumberGetting help around the world Getting help and service Παρ Α. Σηµαντικ οδηγ σχετικ µε την ασϕ ΚΙΝ∆ΥΝΟΣΚΙΝ∆ΥΝΟΣ Καλ ρε και µετασχηµατιστ ΚΙΝ∆ΥΝΟΣ Μπαταρ ΚΙΝ∆ΥΝΟΣ Αποθ του πακ επαναϕορτ µπαταριΚΙΝ∆ΥΝΟΣ Προσοχη ∆ σχετικ µε τις προδιαγραϕ των συσκευ laser Πλ τα χ σας µετ το χειρισµ των καλωδ Φυλ αυτ τις οδηγ ThinkPad R50 Series Service and Troubleshooting Guide Usage environment and your health Appendix B. Wireless related informationWireless interoperability Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad R50 Series Service and Troubleshooting Guide Before you call for service Appendix C. Warranty informationWarranty service and support Calling for service What this Warranty Does not Cover Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional Responsibilities Limitation of LiabilityJurisdiction Part 2 Country-unique TermsGoverning Law Americas ArgentinaNorth America BrazilPeru CanadaIndia CAMBODIA, LAOS, and VietnamCAMBODIA, INDONESIA, LAOS, and Vietnam NEW Zealand JapanMalasia Singapore PEOPLE’S Republic of China PRCPhilippines EUROPE, Middle EAST, Africa EmeaHow to Obtain Warranty Service ThinkPad R50 Series Service and Troubleshooting Guide European Union EU Following Terms Apply to ALL EU Countries ThinkPad R50 Series Service and Troubleshooting Guide Egypt FranceIreland GermanyHungary United Kingdom Items for Which IBM is Not LiableSlovakia Part 3 Warranty Information Warranty PeriodTypes of Warranty Service Customer Replaceable Unit ″CRU″ ServiceCustomer Carry-In or Mail-In Service On-site ServiceCourier or Depot Service Guarantee supplement for Mexico HelpCenter telephone numbersThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Processing date dataReferences to the Web site addresses Electronic emission noticesProduct notice requirements Environmental notices for JapanDisposing of a disused lithium battery Handling a disused ThinkPad battery packTrademarks ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad R50 Series Service and Troubleshooting Guide Index ThinkPad R50 Series Service and Troubleshooting Guide Page Part Number 13N6087

R50series specifications

The IBM R50 series represents a significant advancement in the realm of laptop technology, particularly in the context of business and enterprise needs. Known for their reliability and performance, the R50 series incorporates a variety of features and technologies tailored to enhance productivity and streamline workflows.

One of the standout characteristics of the R50 series is its robust build quality. The laptops are designed to endure the rigors of daily use, featuring a durable chassis that can withstand bumps and drops. This durability is complemented by a compact and portable form factor, making the R50 series an ideal choice for professionals on the go.

In terms of performance, the R50 series is powered by the Intel Pentium M processor, which offers a perfect balance between power efficiency and processing capability. Coupled with ample RAM options, users can effortlessly run multiple applications concurrently, ensuring smooth multitasking without compromising system performance. This hardware configuration is optimized to handle various business applications, whether they are spreadsheet-based, presentation-focused, or data-intensive.

Another notable feature of the R50 series is its extensive connectivity options. Equipped with multiple USB ports, integrated Ethernet, and wireless connectivity capabilities, users can stay connected to their networks and devices. This flexibility is essential in today's fast-paced work environment, allowing seamless data sharing and communication.

The R50 series also integrates advanced security features, such as a fingerprint reader and Trusted Platform Module (TPM), ensuring that sensitive data is protected from unauthorized access. This focus on security is vital for organizations that prioritize data integrity and confidentiality.

Display quality is an essential aspect of any laptop, and the R50 series does not disappoint. It boasts a high-resolution display that delivers sharp images and vibrant colors, ensuring that documents, presentations, and multimedia content are presented with clarity.

Furthermore, the R50 series benefits from IBM's commitment to energy efficiency. With optimized power management settings, these laptops can operate for extended periods on a single charge, allowing users to work without frequent interruptions.

In summary, the IBM R50 series combines durability, performance, connectivity, security, and energy efficiency to meet the demands of the modern professional. Its thoughtful design and robust features make it a valuable asset for businesses looking to enhance productivity and ensure reliability in their computing needs. As technology continues to evolve, the R50 series remains a testament to IBM's dedication to creating products that empower users in their work environments.