IBM 22P6959 manual Disc cannot be read. Take the following actions

Page 26

vYou cannot access the CD-RW/DVD-ROM Combination Drive, or the DVD-ROM (CD-ROM) icon is not displayed.

When the CD-RW/DVD-ROM Combination Drive is properly installed, a DVD-ROM or CD-ROM icon is displayed in the My Computer window. Double-click My Computer. If a CD-ROM icon is not displayed in the window that opens, verify that the drive has been properly installed. Verify that the configuration jumper is set properly. Restart your computer. If a drive icon is still not displayed, continue with the following steps:

1.Click Start, click Settings, and then click Control Panel.

2.Click System.

3.Click the Device Manager tab.

4.Double-clickView Devices by Type.

5.Select Hard Disk Controllers from the list displayed in the Device Manager window. Verify that there are no conflicts with the controller. The device status indicates whether the controller is working properly.

6.Select CD-ROMfrom the list that is displayed in the Device Manager window. Verify that a CD-ROM device is present in the list and that no conflicts exist. The device status indicates whether the device is working properly.

7.Click OK.

8.Close all windows and restart the computer.

If the device icon is still not displayed, check the cable connections and device-jumper settings, and resolve any conflicts that might exist.

vThe CD-RW/DVD-ROM Combination Drive is not recognized by the operating system, or the drive performs erratically.

Some computers have Compatible and High Performance modes for mass storage devices. Normally, the CD-RW/DVD-ROM Combination Drive functions better under the High Performance mode. However, if your drive is not functioning properly in that mode, you might need to use the Compatible mode.

Use the following procedure to check the configuration-setup information for your computer.

1.Access your system configuration utility program. Pressing F1 at system startup does this on most IBM computers.

2.Select Devices.

3.Scroll down to the Mass Storage Devices section.

Refer to the documentation that comes with your computer for additional details on selecting IDE performance modes.

vThe disc cannot be read. Take the following actions:

B-2IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive: User’s Guide

Image 26

Contents CD-RW/DVD-ROM Page Safety read first IiiIv IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Contents Appendix E. Product warranty and notices Registering your option Part 1 Installation and user’s guideAbout this book Part 2 AppendixesPage Installation and user’s guide Product descriptionBefore you begin Installation requirementsHandling precautions Drive controls and connectors Unpacking the drive Installing the driveOpening the computer Selecting an IDE connector Mounting the drive in the bay Attaching the cables to the driveCompleting the hardware installation Updating your computer configuration Installing the CD-RW and DVD softwareClick Start, click Settings, and then click Control Panel Setting up your computer for DVD video playbackUsing CD-R and CD-RW discs Viewing a DVD movie DVD region codesClick DVD Region Care and maintenanceCaring for a CD or DVD Caring for the CD-RW / DVD-ROM Combination Drive Manually ejecting a discCreating data CDs or backing up data files Click Start --Programs --MyCD14IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Power requirements Appendix A. Product specificationsPhysical specifications Read speeds Write speedsAppendix B. Problem solving Disc cannot be read. Take the following actions Video appears to be choppy or is dropping frames There is no sound from the discCheck Auto Insert Notification 4IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Enabling DMA for Windows Enabling DMA for Windows NT Click the Transfer Mode menu and select DMA if availableClick Start--Settings--Control Panel Appendix D. Help and service information Telephone technical supportSupport 24 hours a day, 7 days a week IBM Warranty for Machines Appendix E. Product warranty and noticesIBM Statement of Limited Warranty Part 1 General Terms Extent of WarrantyANY Kind Items Not Covered by WarrantyWarranty Service Limitation of Liability Americas Brazil Part 2 Country-unique TermsGoverning Law North AmericaAsia Pacific Australia CanadaUnited States CAMBODIA, LAOS, and VietnamJapan Hong Kong and MacauIndia EUROPE, Middle EAST, Africa Emea NEW ZealandPEOPLE’S Republic of China PRC Governing Law Austria and Germany EgyptItaly FranceIreland United Kingdom 12IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Electronic Emission notices TrademarksFederal Communications Commission FCC statement Deutsche EMV-Direktive electromagnetische Verträglichkeit Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada European Union emission directiveUnion Europea Normativa EMC Union Européenne Directive Conformité électromagnétiqueUnione Europea Directiva EMC Conformidad électromagnética 16IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Page Part Number 22P6959 1P P/N 22P6959