IBM 22P6959 manual There is no sound from the disc, Check Auto Insert Notification

Page 27

1.The disc might be dirty; clean it as described in “Caring for a CD or DVD” on page 1-11.

2.The disc might be defective; try another disc.

3.The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc Format (UDF) compatible. Check with your place of purchase.

v There is no sound from the disc.

1.Check that you are not using a data CD.

2.Adjust the audio-adapter volume control. See the documentation that comes with your audio adapter and audio-CD player program.

3.Turn off the computer, unplug the cables from the electrical outlets for your computer and all attached devices, and remove the computer cover. Ensure that the audio-signal cable connects the CD-RW/DVD-ROM Combination Drive with the sound adapter.

vThe connectors on the audio cables that are provided do not fit the connector on your audio adapter.

Some audio adapters might require a special cable. See the documentation that comes with your audio adapter.

You might have to separately purchase an audio cable for the CD-RW/DVD-ROM Combination Drive. If you are using an IBM computer or IBM audio adapter, refer to “Appendix D. Help and service information” on page D-1.

vUnable to Create Overlay Window message appears when you use DVD Express with Windows 95, Windows 98, or Windows 2000.

1.Your video device driver needs an update to enable overlay support. Contact the manufacturer of your video adapter or your computer for updates. Some device drivers are provided on the IBM CD-RW & DVD-ROM Software and User’s Guide CD.

2.The resolution of your screen might be too high. Try setting the resolution to 800 x 600 x 16 bpp at 60 Hz.

vDVD movies do not start automatically when inserted into the CD-RW/DVD-ROM Combination Drive.

1.Autoplay is turned off. Follow these instructions to turn on Autoplay:

a.Click Start, then click Control Panel, and then click Device Manager.

b.Check Auto Insert Notification.

2.DVDs that contain both programs and DVD Video content will autoplay the program content. To view the video content, start DVD Express manually. For more information on starting DVD Express manually, see “Viewing a DVD movie” on page 1-10.

vVideo appears to be choppy or is dropping frames.

1.Ensure that DMA is enabled on for your computer hard disk drive controller.

Appendix B. Problem solving

B-3

Image 27

Contents CD-RW/DVD-ROM Page Iii Safety read firstIv IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Contents Appendix E. Product warranty and notices Part 2 Appendixes Part 1 Installation and user’s guideAbout this book Registering your optionPage Product description Installation and user’s guideInstallation requirements Handling precautionsBefore you begin Drive controls and connectors Installing the drive Opening the computerUnpacking the drive Selecting an IDE connector Attaching the cables to the drive Mounting the drive in the bayCompleting the hardware installation Installing the CD-RW and DVD software Updating your computer configurationSetting up your computer for DVD video playback Using CD-R and CD-RW discsClick Start, click Settings, and then click Control Panel DVD region codes Viewing a DVD movieCare and maintenance Caring for a CD or DVDClick DVD Region Manually ejecting a disc Caring for the CD-RW / DVD-ROM Combination DriveClick Start --Programs --MyCD Creating data CDs or backing up data files14IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Appendix A. Product specifications Physical specificationsPower requirements Write speeds Read speedsAppendix B. Problem solving Disc cannot be read. Take the following actions There is no sound from the disc Check Auto Insert NotificationVideo appears to be choppy or is dropping frames 4IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Enabling DMA for Windows Click the Transfer Mode menu and select DMA if available Click Start--Settings--Control PanelEnabling DMA for Windows NT Telephone technical support Appendix D. Help and service informationSupport 24 hours a day, 7 days a week Extent of Warranty Appendix E. Product warranty and noticesIBM Statement of Limited Warranty Part 1 General Terms IBM Warranty for MachinesItems Not Covered by Warranty Warranty ServiceANY Kind Limitation of Liability North America Part 2 Country-unique TermsGoverning Law Americas BrazilCAMBODIA, LAOS, and Vietnam CanadaUnited States Asia Pacific AustraliaHong Kong and Macau IndiaJapan NEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea Governing Law Egypt Austria and GermanyFrance IrelandItaly United Kingdom 12IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Trademarks Federal Communications Commission FCC statementElectronic Emission notices European Union emission directive Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada Deutsche EMV-Direktive electromagnetische VerträglichkeitUnion Européenne Directive Conformité électromagnétique Unione Europea Directiva EMC Conformidad électromagnéticaUnion Europea Normativa EMC 16IBM 8x4x32x8 CD-RW/DVD-ROM Combination Drive User’s Guide Page Part Number 22P6959 1P P/N 22P6959