IBM 2 manual Appendix A. Service and Support A-3

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Country or Region	Telephone Number	Country or Region	Telephone Number

El Salvador	250-5696	Sweden	08-477 4420

Finland	09-459 69 60	Switzerland	058-333-0900

France	02 38 55 74 50	Taiwan	886-2-8723-9799

Germany	07032-1549 201	Thailand	(66) 2-273-4000

Guatemala	335-8490	Turkey	00-800-446-32-041

Honduras	Tegucigalpa & Sand	United Kingdom	0-1475-555 055
	Pedro Sula: 232-4222
	San Pedro Sula:
	552-2234

India	1600-44-6666	United States	1-800-IBM-SERV
			(1-800-426-7378)

Indonesia	(62) 21-523-8535	Uruguay	000-411-005-6649

Ireland	01-815-9202	Venezuela	0-800-100-2011

Italy	02-7031-6101	Vietnam	Ho Chi Minh: (84)
			8-829-5160
			Hanoi: (84)
			4-843-6675

Appendix A. Service and Support A-3

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Contents IBM USB 2.0 Memory Keys User’s Guide Page IBM USB 2.0 Memory Keys User’s Guide Page Contents Iv IBM USB 2.0 Memory Keys User’s Guide Registering your option PrefaceVi IBM USB 2.0 Memory Keys User’s Guide Introduction 2IBM USB 2.0 Memory Keys User’s Guide Installing the Memory Key in Windows 2000 or Windows XP 2IBM USB 2.0 Memory Keys User’s Guide MyKey System setupCustomizing MyKey Visual indication Setting preferencesAbout Select your languageHide/Show HelpButtons LCDTools MyKey personal label Personalizing your memory keyMyKey personal icon MyKey personal soundEnable Write Protection Advanced featuresSynchronization options Synchronizing previously selected folders Creating personal folders Send to Memory Key Drive Additional featuresAuto Run Frequently Asked Questions FAQs TroubleshootingSystem requirements Using multilingual KeySafeGetting started Creating the Privacy Zone 2IBM USB 2.0 Memory Keys User’s Guide Using your Privacy Zone 4IBM USB 2.0 Memory Keys User’s Guide Logging out of your Privacy Zone Privacy Zone and System Suspend/HibernationTrust option Desktop Customizing your settingsChanging your password Using multilingual KeySafe II Changing your Privacy Zone FAQsUsing multilingual KeySafe II 12IBM USB 2.0 Memory Keys User’s Guide Installation instructions KeySafe II and MyKey in Non-Admin ModeUninstalling the service 2IBM USB 2.0 Memory Keys User’s Guide System setup requirements Using IBM Memory Key Boot UtilityCreating an IBM boot memory key Booting your computer with the IBM Memory Key Online technical support Appendix A. Service and SupportTelephone technical support Country or Region Telephone Number Appendix A. Service and Support A-3 4IBM USB 2.0 Memory Keys User’s Guide Part 1 General Terms What this Warranty Does not CoverYour Additional Responsibilities How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Exchange of a Machine or PartLimitation of Liability Part 2 Country-unique Terms Venezuela ParaguayPeru UruguayCAMBODIA, INDONESIA, and Laos Cambodia and LaosIndia PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Consumers European Union EUFollowing paragraphs are added to this section Hungary EgyptFrance GermanyItems for Which IBM is Not Liable IrelandSlovakia Warranty Period Part 3 Warranty InformationUnited Kingdom Types of Warranty Service CRU and Customer Carry-In or Mail-In Service CRU and Courier or Depot ServiceCountry or Region Telephone Number Guarantee supplement for Mexico Appendix C. Guarantee supplement for Mexico 2IBM USB 2.0 Memory Keys User’s Guide Appendix D. Notices Federal Communications Commission FCC statement TrademarksEuropean Union emission directive Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada Deutsche EMV-Direktive electromagnetische VerträglichkeitUnione Europea Directiva EMC Conformidad électromagnética Union Européenne Directive Conformité électromagnétiqueUnion Europea Normativa EMC Appendix D. Notices D-5 6IBM USB 2.0 Memory Keys User’s Guide Page Part Number 22P9239