IBM E74M manual A24, Warranty Service

Page 27

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to” questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.

Warranty Service

To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase.

IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.

When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering- change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to

1.ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2.obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and

3.where applicable, before service is provided

a.follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides,

b.secure all programs, data, and funds contained in a Machine,

c.provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them to fulfill their obligations, and

d.inform IBM or your reseller of changes in a Machine’s location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges. Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal infor-mation contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.

Production Status

Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine’s pro- duction status, IBM’s appropriate warranty terms apply.

A24

Image 27
Contents Edition TrademarksEnergy Star is a U.S. registered mark Product package should include the following items Packing ListTable of Contents Introduction FeaturesPrecautions Hands Screen settingsRest BackPower cord Power SourceConnecting the Monitor Location and Function of Controls Control Panel Function Front Panel ControlsControl Function Microphone Operation Audio FeaturesLeft Side Jacks Rear Panel JacksOn Screen Display OSD Control Adjustment On Screen DisplayOSD Selection and Adjustment OSD AdjustA10 A11 DescriptionColor Select A12A13 Mode InformationA14 Sound Selection and AdjustmentRecalling Display Modes Display Modes ResolutionVideo Memory Modes User ModesPower Consumption Energy Saving DesignA16 Page Troubleshooting Further help Call IBM Helpcenter USA call Canada callA19 A20 ServiceSeparate Sync SpecificationsSync Signal Types Signal Connector Pin Assignment SignalD-SubPicture tube Power inputDimensions with tilt/swivel stand WeightA23 Statement of WarrantyA24 Warranty ServiceLimitation of Liability A25EUROPE, Middle EAST, Africa Emea A26A27 Following is added to this Section A28A29 Compliances Federal Communications CommissionFCC StatementIndustry Canada Compliance Statement Power Cord European Union EU Statement HinweiseHinweis fü r die Europäische Union EU Déclaration de l’Union européenne UEDichiarazione della Comunità Europea EU Declaració n de la EU Unió n Europea Service Information