IBM E74M manual Further help, Call IBM Helpcenter USA call Canada call, A19

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Further help

If you are unable to correct the problem yourself, you may seek further help as follows:

Call IBM HELPCENTER.

In the USA call 1-800-772-2227

In Canada call 1-800-565-3344

In other countries, contact your dealer, retailer, or other IBM authorized servicer.

Before calling, please have available as much of the following information as possible:

1.Type, model and serial number from the label on the back of your monitor.

2.Purchase receipt.

3.Description of problem.

4.Computer type and model.

5.System configuration(hardware fitted etc.).

6.System BIOS version number.

7.Operating System and version number.

8.Display driver version number.

If possible, stay by your computer system. Your technical support representative might want to go through the problem with you during the call.

A19

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Contents Trademarks EditionEnergy Star is a U.S. registered mark Packing List Product package should include the following itemsTable of Contents Features IntroductionPrecautions Back Screen settingsRest HandsPower Source Power cordConnecting the Monitor Location and Function of Controls Front Panel Controls Control Panel FunctionControl Function Rear Panel Jacks Audio FeaturesLeft Side Jacks Microphone OperationOn Screen Display OSD Control Adjustment OSD Adjust On Screen DisplayOSD Selection and AdjustmentA10 Description A11A12 Color SelectMode Information A13Sound Selection and Adjustment A14User Modes Display Modes ResolutionVideo Memory Modes Recalling Display Modes Energy Saving Design Power Consumption A16 Page Troubleshooting Call IBM Helpcenter USA call Canada call Further helpA19 Service A20Signal Connector Pin Assignment SignalD-Sub SpecificationsSync Signal Types Separate SyncWeight Power inputDimensions with tilt/swivel stand Picture tubeStatement of Warranty A23Warranty Service A24A25 Limitation of LiabilityA26 EUROPE, Middle EAST, Africa EmeaA27 A28 Following is added to this SectionA29 Federal Communications CommissionFCC Statement CompliancesIndustry Canada Compliance Statement Power Cord Hinweise European Union EU StatementDéclaration de l’Union européenne UE Hinweis fü r die Europäische Union EUDichiarazione della Comunità Europea EU Service Information Declaració n de la EU Unió n Europea