Billion Electric Company CO1 « Invalid ID Information » error, No response for phase 1 requests

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Billion BiGuard VPN Client

115905 Default sysdep_app_open: Init Connection for : Cnx-Cnx-P2 Cnx-remote-addr

115905 Default sysdep_app_open: IPV4_SUBNET Network 192.168.1.1

115905 Default sysdep_app_open: IPV4_SUBNET Netmask 255.255.255.0 115911 Default (SA Cnx-P1) SEND phase 1 Main Mode [SA][VID]

115911 Default RECV Informational [NOTIFY] with NO_PROPOSAL_CHOSEN error

« INVALID ID INFORMATION » error

122609 Default sysdep_app_open: Init Connection for : Cnx-Cnx-P2 Cnx-remote-addr

122609 Default sysdep_app_open: IPV4_SUBNET Network 192.168.3.1

122609 Default sysdep_app_open: IPV4_SUBNET Netmask 255.255.255.0 122623 Default (SA Cnx-P1) SEND phase 1 Main Mode [SA][VID] 122625 Default (SA Cnx-P1) RECV phase 1 Main Mode [SA][VID]

122625 Default (SA Cnx-P1) SEND phase 1 Main Mode [KEY][NONCE] 122626 Default (SA Cnx-P1) RECV phase 1 Main Mode [KEY][NONCE]

122626 Default (SA Cnx-P1) SEND phase 1 Main Mode [ID][HASH][NOTIFY] 122626 Default (SA Cnx-P1) RECV phase 1 Main Mode [ID][HASH][NOTIFY]

122626 Default phase 1 done: initiator id c364cd70: 195.100.205.112, responder id

c364cd72: 195.100.205.114, src: 195.100.205.112 dst: 195.100.205.114

122626 Default (SA Cnx-Cnx-P2) SEND phase 2 Quick Mode [SA][KEY][ID][HASH][NONCE] 122626 Default RECV Informational [HASH][NOTIFY] with INVALID_ID_INFORMATION error 122626 Default RECV Informational [HASH][DEL]

122626 Default Cnx-P1 deleted

If you have an « INVALID ID INFORMATION » error, check if « Phase 2 » ID (local address and network address) is correct and match what is expected by the remote endpoint.

Check also ID type (“Subnet address” and “Single address”). If network mask is not check, you are using a IPV4_ADDR type (and not a IPV4_SUBNET type).

Check in your VPN Router SA monitor if a previous SA is still alive.

No response for phase 1 requests

114920

Default (SA CnxVpn1-P1) SEND phase 1 Aggressive Mode

[SA] [KEY_EXCH]

[NONCE] [ID] [VID]

[SA] [KEY_EXCH]

114920

Default (SA CnxVpn1-P1) SEND phase 1 Aggressive Mode

[NONCE] [ID] [VID]

[SA] [KEY_EXCH]

114920

Default (SA CnxVpn1-P1) SEND phase 1 Aggressive Mode

[NONCE] [ID] [VID]

[SA] [KEY_EXCH]

114920

Default (SA CnxVpn1-P1) SEND phase 1 Aggressive Mode

[NONCE] [ID] [VID]

 

If the remote gateway does not answer, there must be wrong parameters. Check the algorithms are the same on each side of the VPN tunnel. Check also phase 1 IDs (in “Advanced" window).

SEND, RECV and that is all!

115315 Default (SA CnxVpn1-P1) SEND phase 1 Aggressive Mode [SA] [KEY_EXCH] [NONCE] [ID] [VID]

115317 Default (SA CnxVpn1-P1) RECV phase 1 Aggressive Mode [HASH] [SA] [KEY_EXCH] [NONCE] [ID] [VID]

Check if the preshared key is correct. Maybe two VPN tunnels are configured on your VPN Router.

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Chapter 5: Troubleshooting

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Contents Version Release BiGuard C01Table of Contents Troubleshooting Features IntroductionIntroduction to BiGuard VPN Client Invisible User Interface Configuration buildingSoftware installation Installing BiGuard VPN ClientSoftware Evaluation Activation WizardTwo easy step Wizard 2 Enter License Number Error codes Error messages Error explanations Software Uninstallation Navigation the User Interface Navigation the user interfaceSystem Tray Navigation the User Interface Main Menus Main WindowWindows About Status BarPreferences VPN Client start modeHidden Interface WizardsMiscellaneous VPN Configuration Configuration WizardFour easy step Wizard VPN Configuration VPN Configuration VPN Tunnel Configuration How to create a VPN Tunnel?Multiple Authentication or IPSec Configuration Phase Authentication or Phase Advanced FeaturesWhat is Phase 1? IKE Phase 1 Settings DescriptionAdvanced features Phase 1 Advanced configurationLocal and Remote ID IPSec Configuration or Phase What is Phase 2?Phase 2 Settings Description ESP Phase 2 Advanced configurationVPN Configuration Lifetime sec Global Parameters Global Settings DescriptionMiscellaneous VPN Tunnel View How to view opened tunnels?USB Mode What is USB Mode?How to set USB Mode on? How to enable a new USB Stick? Additional support documents How to configure IPSec VPN Client with Certificates?VPN Configuration Configuration Tools Console Windows Console and LogsPlcy Policy not used Tools in case of trouble TroubleshootingVPN IPSec Troubleshooting Introduction« no keystate » error « received remote ID other than expected » error« no Proposal Chosen » error « Invalid ID Information » error No response for phase 1 requestsSEND, Recv and that is all No response to phase 2 requests Clicked on Open tunnel, but nothing happensVPN tunnel is up but I can’t ping MD5 SHA1 Appendix B Product Support and Contact Information

CO1 specifications

Billion Electric Company, also known as CO1, has established itself as a prominent player in the global market, particularly in the fields of telecommunications, energy management, and smart technology solutions. Founded in the late 1980s in Taiwan, the company has grown from a local manufacturer of electronic components to a significant provider of advanced technological solutions. Its commitment to innovation has enabled it to stay ahead in an ever-evolving industry characterized by rapid changes and competitive pressures.

One of the main features of Billion Electric Company is its extensive product portfolio, which includes networking equipment, broadband devices, and energy management systems. The company is particularly well-known for its high-quality routers, modems, and gatekeepers that support various broadband access technologies, such as DSL, fiber-optic, and wireless communications. This wide range of products demonstrates Billion’s capability to cater to diverse market needs, making it a preferred choice for service providers and enterprises globally.

Billion Electric has also made significant strides in the field of smart energy technologies. The company offers innovative solutions that enhance energy efficiency and promote sustainability. Its energy management systems facilitate real-time monitoring and control of energy consumption, helping businesses reduce costs while minimizing their environmental impact. This alignment with global sustainability goals has further solidified Billion's reputation as a responsible technology partner.

In terms of technology, Billion Electric Company employs cutting-edge research and development practices to drive its innovation agenda. The company invests heavily in R&D to develop next-generation products that meet the demands of the smart city ecosystem. Technologies like IoT (Internet of Things), AI (Artificial Intelligence), and cloud computing are some of the cornerstones of Billion's product development strategy. These technologies enable seamless connectivity and intelligent decision-making, which are essential for modern networking and energy management systems.

Billion Electric Company is also characterized by its dedication to customer satisfaction. The company engages closely with its clients to understand their requirements and provide tailored solutions. This customer-centric approach is evident in its robust support systems, which ensure that clients receive timely assistance and training on products.

In summary, Billion Electric Company CO1 stands out in the realms of telecommunications and energy management through its diverse product offerings, commitment to innovation, and focus on customer satisfaction. As the world continues to embrace digital transformation and sustainable practices, Billion Electric is well-positioned to contribute to a more connected and energy-efficient future.
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