F11 blocking error | A.O. Smith SGE specification

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Code + Description	Cause	Solution		Remark

F10 (lock out error)	Pressure switch not	1.	Check the running speed of the fan (12.5 "Display the selected	If the error cannot be resolved or is persistent, contact your
Restriction on the	closing		appliance")	installation engineer
Restriction on the		2.	Check that the hoses on the pressure switch and the air supply	To replace the necessary parts, you must contact your installation
number of ignition			hose between fan and burner are correctly fitted. Refit them if	engineer
attempts based on
attempts based on			necessary
pressure switch state			necessary
changes.		3.	Check for cracks in the hoses on the pressure switch and in the
			air supply hose between fan and burner. If necessary, replace
			the hoses.
		4.	Check that the flue gas outlet is compliant (3.9 "Air supply and
			flue").
		5.	Check for blockage in the flue gas discharge. Remove any
			blockage that may be present
		6.	Check for blockage in the condensation water discharge.
			Remove any blockage that may be present.
		7.	Measure the pressure differential across the pressure switch.
			See the table in Preparation for
			maintenance (15.2 "Preparation for maintenance"). If there is
			insufficient pressure differential, clean the heat exchanger. If the
			pressure differential is acceptable, check that the pressure
			switch is closing, using a multimeter.

F11 (blocking error)	Defective gas valves	See F07.
Flame detection with
closed gas valve.

F17 (blocking error)	No power supply at	1.	Check that there is power to the solar heating system controller	See the SGE electrical diagram (17 "Appendices")
Communication error	solar controller	2.	The measured voltage must be 230VAC (-15%, +10%)	If the error persists, consult your installation engineer
		2.	The measured voltage must be 230VAC (-15%, +10%)


	No cable or damaged	1.	Check the wiring (communication cable) between the main	See the SGE electrical diagram (17 "Appendices")
	cable		controller and the solar heating system controller	For replacement of the cable, contact your installation engineer
		2.	If cable missing, connect the cable
		3.	If cable damaged, replace the cable

Instruction manual SGE

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Image 87

A.O. Smith SGE service manual Code + Description Cause Solution Remark F10 lock out error, F11 blocking error

Contents

Installation User Your installer More information Read this manual carefullyTrademarks Liability Gis Table of contents Status of the appliance Service programTroubleshooting Maintenance frequency Performing maintenance Warranty certificateAppendices Table of contents Introduction About the applianceWhat to do if you smell gas Regulations Target groups Maintenance Forms of notation Symbol Target groupIntroduction Chapter Target groups Description Overview of this document Gis Working principle of the appliance Introduction General working principle of the applianceTopics covered in this chapter Other settings that govern the control behaviour are Appliances heating cycleWorking principle of the appliance Protection for the appliance Introduction = time = Temperature 45 oC = Minimum tap water temperatureAppliance water temperature protection Gas valve Pressure switch Flame probe 4 Fan Appliance water temperature protectionPressure switch Gas valve Flame probe Safety of the installationUnvented installation Vented installation Pump of the solar heating system Fluid temperatureSafety of the solar heating system Expansion vessel Expansion valve Conditions InstallationPackaging Environmental Air humidity and ambient temperature Appliance maximum floor loadWater composition Working clearances See the table Technical specificationsDimensions of the appliance Appliance is supplied without accessories. Check Dime Description SGE Nsion Gas data General and electrical specifications Gas category 3+ G31 37 mbar Installation diagram Circulation pipe See C in the installation diagram 3.5 Installation diagramWater connections, Unvented Cold water side Hot water side Condensation drainage Water connections, Vented This section covers the following subjects Gas connectionAir supply and flue Introduction Requirements for flue gas discharge materials Types of appliances Concentric connections Specifications Following example illustrates how to use the tablePractical example of concentric chimney flue Total length Bend Parallel connectionsSubject Description Appliance Diameter Maximum Appliance with parallel flue gas discharge material Practical example of parallel chimney flue Electrical connection Preparation Connecting the mains voltageConnecting communication cable to solar heating system Solar heating system Preparation 11.2 11.2 Preparation Connecting the mains voltageConnecting continuous pump Isolating transformer Connecting extra head pump Connecting Q/T sensor Connecting a program-controlled pumpConnecting an extra on mode switch Tank on Connecting an extra error signal Alarm OUT Connecting the mains power Connecting pump station modulating pumpConnecting solar collector Connecting Q/T sensor Connecting tank sensorConnecting communication cable Connecting extra head pump Checking the supply pressure and burner pressure Procedure to check pressures Adjusting the pressure Gas dataFinish off 3.13.4 Finalising Finalising 13.4 Conversion to a different gas category Orifice assembly Conversion to a different gas category Burner pressure regulator Blank plate Gas control connectorPage Conversion to a different gas category Filling Filling the appliance Filling unvented installations Filling vented installationsFilling Filling with glycol Flushing with water Gis Draining Position the cursor in front of OFF Draining unvented InstallationsDraining Activate the Menu with Draining vented installations Draining solar heating system Draining glycol-filled systemPosition the cursor in front of OFF Confirm OFF with Gis Meaning of icons Electronic controller ON/OFF switchControl panel Controls Navigation buttons PC connectionControl panel Operating modes Error conditions Service condition Status of the applianceOperating modes Q/T Sensor warning Service conditionError conditions Collector temperature warning Starting the appliance Appliances heating cycle Open 3.5 Installation diagram the manual gas valveStarting and running Starting the appliance Starting and running Icon is activated Message PRE Purge appearsIcon is activated Message Ignition appears Electrically isolating the appliance Shut the appliance down for a brief period OFF modeShutting down Shutting the appliance down for a long period Shutting down Notational convention for menu-related instructions Switching on the on modeSet the water temperature via Main menu Changing the appliances standard week program Setting water temperature during on modeWeek program Starting and stopping the week program Bring the cursor to SU Confirm with Week program setting the switch- on timeWeek program setting the switch- off time Week program setting the water temperature Scroll with to Start Operation Confirm with Week program setting the program- controlled pumpAdding times to a week program Confirm with Display shown in the figure will appear To delete a period, proceed as follows Confirm with Or use to cancelDeleting times from a week program Extra period Setting the program-controlled pump Setting the switch-on timeSetting the switch-off time Setting the water temperature Adjustable settings SettingsSetting menu language Setting day and time Scroll with to Specifications Confirm with Displaying appliance specifications SGEConfirm the minute setting with Table shows the correct settings Appliance Default Range Service programSetting the hysteresis Displaying the error history Switching legionella prevention on and off Switching the pump on or offSetting the service interval Setting legionella prevention Setting the solar limit temperature Solar heating system configurationSetting the drain-back tank Setting the heating fluid type in the solar heating system Setting the QT sensor yes/no Setting the central heating configurationReading the energy contribution of the solar heating system Distinction is made between TroubleshootingGeneral errors Displayed errors Start the appliance up 9 Starting and running Troubleshooting table for general errorsSymptom Cause Solution Remark Gas smell Display is off Insufficient or absent Symptom Cause Solution Remark Water leakageExplosive ignition Hot water supply Symptom Cause Solution Remark Troubleshooting table for displayed errors Displayed errors S13 blocking error Code + Description Cause Solution RemarkS11 blocking error S12 blocking error Code + Description Cause Solution Remark S18 blocking error F01 blocking errorF02 lock out error Closing Code + Description Cause Solution Remark F03 lock out errorFails to work correctly Engineer Pressure switch not Maintenance 15.2 Preparation for maintenance. If there is Area Code + Description Cause Solution Remark F04 lock out errorF05 lock out error No gas Safety relay Engineer Code + Description Cause Solution Remark F06 lock out errorF07 lock out error F08 lock out error F11 blocking error Code + Description Cause Solution Remark F10 lock out error Selected appliance Code + Description Cause Solution Remark C02 lock out errorC03 blocking error C04 blocking error E04 lock-out error Code + Description Cause Solution Remark E01 blocking errorTemperature E03 lock-out error Displayed warnings Standard setting is 500 burning hours Maintenance frequencyBest maintenance frequency can be determined Maintenance, based on the number of burning hours Maintenance frequency Performing maintenance Introduction Preparation for maintenanceWait until the fan has stopped. The icon is then dimmed Performing maintenance Following steps must be carried out on the water side Water-side maintenance IntroductionDescaling and cleaning the tank Checking the anodes Clean the orifices Cleaning condensation water dischargeGas-side maintenance Introduction Clean the burners Collector warranty Conditions for Installation and use Warranty certificate16.1 General warranty 16.2 Tank warranty Warranty certificate Heating system AppendicesThis appendix contains Menu structure of the main menu 17.2 Menu structure Appendices Menu structure 101 Electrical diagram Electrical diagram for the appliance Temperature sensor T1 top Extra on mode switchExtra error signal connection Controller 0/I switch Electrical diagram, solar heating system Solar system electrical diagram legend 106 Example Period Week program cardPeriod Tset Pump 108 109 Index Index 0308