C03 blocking error, C04 blocking error | A.O. Smith SGE specs

				is

Code + Description	Cause		Solution	Remark

C02 (lock out error)	Incorrect reference		1. Reset electronic controller.	To replace the necessary parts, you must contact your installation
	voltage from the AD		2. Check that the frequency of the power supply is	engineer
	converter.		2. Check that the frequency of the power supply is
Error message from the	converter.		compliant (3.4.2 "General and electrical specifications"). If this

			is not the case, contact your installation engineer
appliance controller.			is not the case, contact your installation engineer
appliance controller.			3. If the frequency is correct but the error persists, replace the

Internal error message	•	EEPROM read
Internal error message	•	EEPROM read	electronic controller.
from the appliance		error	electronic controller.
controller.	•	50 Hz error
	•	50 Hz error
	•	Internal
		communication
		error

Internal error message	•	Gas valve relay
from the appliance		error
controller.	•	Safety relay error
	•	Safety relay error
	•	Ignition relay error
	•	RAM error
	•	EEPROM error
	•	EEPROM contents
		do not match the
		software version
	•	Processor software
		error

C03 (blocking error)	Too many resets in too		Wait for the error to disappear (maximum 1 hour). If the error does	To replace the necessary parts, you must contact your installation
	short a period.		not disappear, replace the appliance controller.	engineer
Reset error

C04 (blocking error)	Incorrect appliance		1. Check whether the correct appliance is selected (12.5 "Display	If the error cannot be resolved or is persistent, contact your
	selection / Incorrect		the selected appliance").	installation engineer
Appliance selection	selection resistor		2. If the correct appliance is selected, fit the correct selection	To replace the necessary parts, you must contact your installation
error				engineer
error			resistor.	engineer
			resistor.
			3. If incorrect appliance selected, select the correct one.

Instruction manual SGE

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Image 88

A.O. Smith SGE Code + Description Cause Solution Remark C02 lock out error, C03 blocking error, C04 blocking error

Contents

Installation User Your installer Read this manual carefully TrademarksLiability More information Gis Table of contents Service program TroubleshootingMaintenance frequency Status of the appliance Warranty certificate Performing maintenanceAppendices Table of contents About the appliance IntroductionWhat to do if you smell gas Regulations Symbol Target group Target groups Maintenance Forms of notationIntroduction Overview of this document Chapter Target groups Description Gis Introduction General working principle of the appliance Working principle of the applianceTopics covered in this chapter Appliances heating cycle Other settings that govern the control behaviour areWorking principle of the appliance = time = Temperature 45 oC = Minimum tap water temperature Appliance water temperature protection Gas valvePressure switch Flame probe Protection for the appliance Introduction Appliance water temperature protection Pressure switchGas valve 4 Fan Safety of the installation Unvented installationVented installation Flame probe Fluid temperature Safety of the solar heating system Expansion vesselExpansion valve Pump of the solar heating system Installation PackagingEnvironmental Conditions Appliance maximum floor load Air humidity and ambient temperatureWater composition Working clearances Technical specifications Dimensions of the applianceAppliance is supplied without accessories. Check See the table Dime Description SGE Nsion General and electrical specifications Gas data Gas category 3+ G31 37 mbar Installation diagram See C in the installation diagram 3.5 Installation diagram Water connections, Unvented Cold water sideHot water side Circulation pipe Water connections, Vented Condensation drainage Gas connection Air supply and flue IntroductionRequirements for flue gas discharge materials This section covers the following subjects Types of appliances Concentric connections Following example illustrates how to use the table SpecificationsPractical example of concentric chimney flue Parallel connections Subject DescriptionAppliance Diameter Maximum Total length Bend Practical example of parallel chimney flue Appliance with parallel flue gas discharge material Preparation Connecting the mains voltage Connecting communication cable to solar heating systemSolar heating system Electrical connection 11.2 Preparation Connecting the mains voltage Connecting continuous pumpIsolating transformer 11.2 Preparation Connecting a program-controlled pump Connecting an extra on mode switch Tank onConnecting an extra error signal Alarm OUT Connecting extra head pump Connecting Q/T sensor Connecting pump station modulating pump Connecting the mains powerConnecting solar collector Connecting tank sensor Connecting communication cableConnecting extra head pump Connecting Q/T sensor Checking the supply pressure and burner pressure Procedure to check pressures Gas data Adjusting the pressureFinish off 3.13.4 Finalising 13.4 Finalising Orifice assembly Conversion to a different gas category Burner pressure regulator Blank plate Gas control connector Conversion to a different gas categoryPage Conversion to a different gas category Filling Filling vented installations Filling the appliance Filling unvented installationsFilling Flushing with water Filling with glycol Gis Draining Draining unvented Installations DrainingActivate the Menu with Position the cursor in front of OFF Draining solar heating system Draining glycol-filled system Draining vented installationsPosition the cursor in front of OFF Confirm OFF with Gis Electronic controller ON/OFF switch Control panelControls Meaning of icons PC connection Navigation buttonsControl panel Status of the appliance Operating modes Error conditions Service conditionOperating modes Service condition Error conditionsCollector temperature warning Q/T Sensor warning Open 3.5 Installation diagram the manual gas valve Starting and runningStarting the appliance Starting the appliance Appliances heating cycle Icon is activated Message PRE Purge appears Starting and runningIcon is activated Message Ignition appears Shut the appliance down for a brief period OFF mode Shutting downShutting the appliance down for a long period Electrically isolating the appliance Shutting down Switching on the on mode Set the water temperature viaMain menu Notational convention for menu-related instructions Setting water temperature during on mode Week programStarting and stopping the week program Changing the appliances standard week program Week program setting the switch- on time Week program setting the switch- off timeWeek program setting the water temperature Bring the cursor to SU Confirm with Week program setting the program- controlled pump Adding times to a week programConfirm with Display shown in the figure will appear Scroll with to Start Operation Confirm with Confirm with Or use to cancel Deleting times from a week programExtra period To delete a period, proceed as follows Setting the switch-on time Setting the switch-off timeSetting the water temperature Setting the program-controlled pump Settings Setting menu languageSetting day and time Adjustable settings Displaying appliance specifications SGE Confirm the minute setting withTable shows the correct settings Scroll with to Specifications Confirm with Service program Setting the hysteresisDisplaying the error history Appliance Default Range Switching the pump on or off Setting the service intervalSetting legionella prevention Switching legionella prevention on and off Solar heating system configuration Setting the drain-back tankSetting the heating fluid type in the solar heating system Setting the solar limit temperature Setting the central heating configuration Setting the QT sensor yes/noReading the energy contribution of the solar heating system Troubleshooting General errorsDisplayed errors Distinction is made between Troubleshooting table for general errors Symptom Cause Solution Remark Gas smellDisplay is off Start the appliance up 9 Starting and running Symptom Cause Solution Remark Water leakage Explosive ignitionHot water supply Insufficient or absent Symptom Cause Solution Remark Troubleshooting table for displayed errors Displayed errors Code + Description Cause Solution Remark S11 blocking errorS12 blocking error S13 blocking error F01 blocking error Code + Description Cause Solution Remark S18 blocking errorF02 lock out error Code + Description Cause Solution Remark F03 lock out error Fails to work correctly Engineer Pressure switch notMaintenance 15.2 Preparation for maintenance. If there is Closing Code + Description Cause Solution Remark F04 lock out error F05 lock out errorNo gas Area Code + Description Cause Solution Remark F06 lock out error F07 lock out errorF08 lock out error Safety relay Engineer Code + Description Cause Solution Remark F10 lock out error F11 blocking error Code + Description Cause Solution Remark C02 lock out error C03 blocking errorC04 blocking error Selected appliance Code + Description Cause Solution Remark E01 blocking error TemperatureE03 lock-out error E04 lock-out error Displayed warnings Maintenance frequency Best maintenance frequency can be determinedMaintenance, based on the number of burning hours Standard setting is 500 burning hours Maintenance frequency Introduction Preparation for maintenance Performing maintenanceWait until the fan has stopped. The icon is then dimmed Performing maintenance Water-side maintenance Introduction Descaling and cleaning the tankChecking the anodes Following steps must be carried out on the water side Cleaning condensation water discharge Gas-side maintenance IntroductionClean the burners Clean the orifices Warranty certificate 16.1 General warranty16.2 Tank warranty Collector warranty Conditions for Installation and use Warranty certificate Appendices This appendix containsMenu structure of the main menu 17.2 Menu structure Heating system Menu structure Appendices 101 Electrical diagram for the appliance Electrical diagram Extra on mode switch Extra error signal connectionController 0/I switch Temperature sensor T1 top Electrical diagram, solar heating system Solar system electrical diagram legend 106 Week program card PeriodTset Pump Example Period 108 Index 109 0308 Index