Cisco Systems ME 2400 manual Understanding Post Results, Diagnosing Problems

C H A P T E R 3

Troubleshooting

The System and port LEDs on the front panel provide troubleshooting information about the switch. They show failures in the power-on self-test (POST), port-connectivity problems, and overall switch performance. For a full description of the switch LEDs, see the “LEDs” section on page 1-5.

You can also get statistics from the browser interface, from the command-line interface (CLI), or from a Simple Network Management Protocol (SNMP) workstation. See the switch software configuration guide, the switch command reference, or the documentation that came with your IE2100 or SNMP application for details.

This chapter describes these topics for troubleshooting problems:

•Understanding POST Results, page 3-1

•Diagnosing Problems, page 3-1

Understanding POST Results

When the switch powers on, it automatically begins the POST, a series of tests that verifies that the switch functions properly. When the switch begins POST, the system LED slowly blinks green. When POST completes, the system LED blinks amber. If POST fails, the system LED remains amber. If POST completes successfully, the system LED rapidly blinks green.

Note POST failures are usually fatal. Call Cisco Systems if your switch does not pass POST.

Diagnosing Problems

Common switch problems fall into these categories:

•Poor performance

•No connectivity

•Corrupted software

Cisco ME 2400 Ethernet Access Switch Hardware Installation Guide

OL-7678-01 3-1