Chapter 3 Troubleshooting
Diagnosing Common Problems
Table
Symptom | Possible Cause | Resolution | ||
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Poor performance or excessive | Duplex autonegotiation | See the switch software | ||
errors. | mismatch. | configuration guide for | ||
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| information about identifying |
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| autonegotiation mismatches. |
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| Cabling distance exceeded. |
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| • | Port statistics show | • See the switch software | |
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| excessive frame check | configuration guide for | |
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| sequence (FCS), | information about | |
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| displaying port statistics. | ||
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| errors. |
| |
| • | For |
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| – The distance between |
| • Reduce cable length to |
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| the port and the attached |
| within the recommended |
|
| device exceeds 328 feet |
| distances. |
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| (100 meters). |
|
|
|
| – If the switch is attached |
| • See your repeater |
|
| to a repeater, the total |
| documentation for cabling |
|
| distance between the |
| guidelines. |
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| two end stations |
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| exceeds the cabling |
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| guidelines. |
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| • | For SFP module | • See Table | |
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| connections: The distance | guidelines. | |
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| between the SFP module |
| |
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| and the attached device |
| |
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| exceeds the SFP cabling |
| |
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| guidelines. |
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| Bad adapter in attached |
| ||
| device. |
| ||
| • Excessive errors found in | • Run adapter card diagnostic | ||
|
| port statistics. | utility. | |
| • | Spanning Tree Protocol | • Wait 30 seconds for port | |
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| (STP) is checking for | status LED to turn green. | |
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| possible loops. |
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Catalyst 2940 Switch Hardware Installation Guide
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