Cisco Systems OL-16447-01 manual Diagnosing Problems, Switch Post Results

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C H A P T E R 4

Troubleshooting

Diagnosing Problems, page 4-1

Clearing the Switch IP Address and Configuration, page 4-4

Finding the Switch Serial Number, page 4-5

Diagnosing Problems

The LEDs on the front panel provide troubleshooting information about the switch. They show power-on self-test (POST) failures, port-connectivity problems, and overall switch performance. You can also get statistics from the CLI or from an SNMP workstation. See the software configuration guide and the switch command reference on Cisco.com or the documentation that came with your SNMP application for more information.

Switch POST Results

As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the switch functions properly. It might take several minutes for the switch to complete POST.

When the switch begins POST, the System LED blinks green, and the other LEDs remain solid green. When POST succeeds, the System LED becomes solid green. The other LEDs turn off and return to their operating status. If the switch fails POST, the System LED is solid amber.

You can use the show diagnostics post user EXEC command to display the POST results.

Note POST failures are usually serious. Contact your Cisco technical support representative if your switch does not pass POST.

Cisco ME 3400E Ethernet Access Switch Hardware Installation Guide

 

OL-16447-01

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Contents Text Part Number OL-16447-01 Americas HeadquartersPage N T E N T S Installing the Switch Rack-Mounting Link Status IP Settings C-2 Purpose AudienceViii Related PublicationsObtaining Documentation and Submitting a Service Request OL-16447-01 Switch Models Setting Up the SwitchFront Panel Switch Model DescriptionCisco ME 3400EG-12CS-M Front Panel Alarm Input Port AC- and DC-Power Input ConnectorsSFP Modules Management Port10/100 Fast Ethernet Ports Dual-Purpose PortsPart Number Description SFP Module Patch CableLEDs UNIs, NNIs, and ENIsColor System Status Switch LED PanelsSwitch Power-Supply LEDs Power-Supply Module LEDsEthernet Management Port LED LED Color Meaning Alarm LEDsPort LEDs Dual-Purpose Port LEDsRear Panel Power-supply slot Ground connection11 Cisco ME 3400EG-2CS-A Rear Panel Power Supply FeaturesManagement Options FansNetwork Configurations OL-16447-01 Switch Installation Switch Installation Switch Installation Installation Guidelines Powering Off the Switch Verifying Switch OperationInstalling the Switch Rack-Mounting Removing Screws from the SwitchRack-Mounting Brackets Attaching Brackets to the SwitchAttaching Brackets for 19-Inch Racks Attaching Brackets for 19-Inch, 23-Inch, and 24-Inch Racks Attaching Brackets for 23-Inch Racks Attaching Brackets for 24-Inch Racks Attaching Brackets for Etsi Racks Mounting in a Rack Mounting in a RackAttaching Brackets for Wall-Mounting Wall-MountingMounting the Switch on a Wall Cisco ME 3400EG-12CS-M Cisco ME 3400E-24TS-M Cisco ME 3400EG-2CS-A Table- or Shelf-Mounting Installing and Removing SFP ModulesInstalling SFP Modules 16 SFP Module with a Bale-Clasp Latch Removing SFP Modules Inserting and Removing the SFP Module Patch CableRemoving the SFP Module Patch Cable Connecting to the 10/100 and 10/100/1000 Ports21 Connecting to an Ethernet Port 22 Connecting to a Fiber-Optic SFP Module Port Connecting to Fiber-Optic SFP Modules23 Connecting to a 1000BASE-T SFP Module Connecting to 1000BASE-T SFP ModulesWhere to Go Next Connecting to Dual-Purpose PortsModel number Description Power-Supply Module DescriptionProduct Overview PSU OK LED Handle-Side DescriptionPSU OK DC-Power-Supply Module Power-Supply Module InstallationConnector-Side Description AC-Power-Supply ModuleTools and Equipment Installation GuidelinesAC-1 PSU-1 AC-2 PSU-2 Installing an AC-Power-Supply ModuleAC-Power Supply and Power-Cord Retainer in a Switch Removing AC-Power-Supply ModulesInstalling a DC-Power-Supply Module Grounding the Switch Preparing for InstallationRemove the ground screw from the switch rear panel 12 Attaching the Ground Lug and Wire Assembly Installing the DC-Power-Supply Module in the SwitchStatement Wiring the DC-Input Power Source15 Terminal Block Plug 18 Inserting Wires in the Terminal Block Plug 21 Inserting the Terminal Block in the Block Header 22 DC-Power Terminal Block With Two Feeds Removing the DC-Power-Supply ModulePower Supply Settings OL-16447-01 Switch Post Results Diagnosing ProblemsEthernet and Fiber Cables Switch LEDsSwitch Connections Bad or Damaged CableSpanning Tree Loops SFP Module Port IssuesPort and Interface Settings Ping the End DeviceAutonegotiation and NICs Clearing the Switch IP Address and ConfigurationSwitch Performance Speed, Duplex, and AutonegotiationSerial Number Location on the Cisco ME 3400E-24TS-M Finding the Switch Serial NumberOL-16447-01 SFP Module 32 to 131F 0 to 55C 32 to 140F 0 to 60C Environmental Ranges32 to 149F 0 to 65C With 1 Power-Supply With 2 Power-Supply SFP Module Modules32 to 149 F 0 to 65C DC-Power Requirements Physical DimensionsAC-Power Requirements Physical Dimensions Power Specifications Physical SpecificationsPower Specifications OL-16447-01 10/100 Connector SpecificationsFigure B-2 Fiber-Optic SFP Module LC Connector SFP Module ConnectorsFigure B-3 10/100/1000 Port Pinouts 10/100 Ethernet Management PortBandwidth SFP Module Wavelength nanometers Fiber Type Cables and AdaptersSFP Module Cables Core Modal1000BASE-SX TP3 Cable PinoutsDSR DTR CTS RTS Console Port Adapter PinoutsSwitch Console RJ-45-to-DB-25 Port DTE Starting the Terminal-Emulation Software Accessing the CLI Through the Console PortCompleting the Setup Program Entering the Initial Configuration InformationIP Settings Enter an enable secret password, and press Return These choices appear Numerics IN-2 IN-3 IN-4 IN-5 IN-6