Cisco Systems 12 series, 7914, 7936, 7935 manual Cisco IP Communicator, Phone Button Templates, 40-11

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Chapter 40 Cisco IP Phones

Cisco IP Communicator

For instructions on how to configure H.323 clients and CTI ports, refer to “Cisco IP Phone Configuration” in the Cisco CallManager Administration Guide.

Cisco IP Communicator

Cisco IP Communicator is a software-based application that allows users to place and receive phone calls using their personal computers. Cisco IP Communicator depends upon the Cisco CallManager call processing system to provide telephony features and Voice-over-IP capabilities.

This interaction with Cisco CallManager means that Cisco IP Communicator provides the same functionality as a full-featured Cisco IP Phone, while providing the portability of a desktop application. Additionally, it means that you administer Cisco IP Communicator as a phone device by using the Cisco CallManager Administration Phone Configuration window.

Phone Button Templates

Cisco CallManager includes several default phone button templates. When adding phones, you can assign one of these templates to the phones or create a new template.

Creating and using templates provides a fast way to assign a common button configuration to a large number of phones. For example, if users in your company do not use the conference feature, you can create a template that reassigns this button to a different feature, such as speed dial.

To create a template, you must make a copy of an existing template and assign the template a unique name. You can make changes to the custom templates that you created, and you can change the labels of the default phone button templates. You cannot change the function of the buttons in the default templates. You can rename existing templates and modify them to create new ones, update custom templates to add or remove features, lines, or speed dials, and delete custom templates that are no longer being used. When you update a template, the change affects all phones that use the template.

Renaming a template does not affect the phones that use that template. All Cisco IP Phones that use this template continue to use this template after it is renamed.

 

 

Cisco CallManager System Guide

 

 

 

 

 

 

OL-7135-01

 

 

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Contents 40-1 Cisco IP Phones40-2 Supported Cisco IP Phones40-3 Description40-4 40-5 40-6 40-7 40-8 40-9 40-10 Clients and CTI Ports40-11 Cisco IP CommunicatorPhone Button Templates 40-12 Default Phone Button Templates40-13 Default Phone Button Template Description40-14 40-15 40-16 Guidelines for Customizing Phone Button Templates40-17 Feature Description40-18 40-19 Softkey Templates40-20 Add Application40-21 Configure Softkey Layout40-22 Call State Description40-23 Softkey Template Operation40-24 Methods for Adding Phones40-25 Directory Numbers40-26 Shared Line AppearanceShared Line Tips 40-27 40-28 40-29 Shared Line Restrictions40-30 Update Directory Number of All Devices Sharing this LineManaging Directory Numbers Active Check Box40-31 Making and Receiving Multiple Calls Per Directory Number40-32 Onhook Call TransferCall Forward Phone FeaturesBarge and Privacy Call Back40-34 Call Park40-35 Call Pickup40-36 Call SelectCall Waiting Conference ListMalicious Call Identification Mcid Direct TransferImmediate Divert Join40-38 Quality Report Tool40-39 Service URLSpeed Dial and Abbreviated Dial Searching by MAC Address Phone Administration TipsPhone Association Phone Search40-41 40-42 ExampleWildcard Character Description Example 40-43 40-44 Messages Button40-45 MaxPhonesFallBackQueueDepth Service ParameterDirectories Button Cisco CallManager User Options40-46 Dependency Records40-47 Phone Failover and Fallback40-48 Phone Configuration ChecklistConfiguration Steps 40-49 40-50 Where to Find More InformationRelated Topics Additional Cisco CallManager Documentation
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