Cisco Systems 7914, 7936, 7935, 12 series manual Onhook Call Transfer, 40-32

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Chapter 40 Cisco IP Phones

Directory Numbers

Direct Transfer and Join Behavior

The following information describes Direct Transfer and Join behavior:

•Direct Transfer joins two established calls (call is in hold or in connected state) into one call and drops the feature initiator from the call. Direct Transfer does not initiate a consultation call and does not put the active call on hold.

•Join does not create a consultation call and does not put the active call on hold. To implement Join, choose at least two calls and then press the Join softkey on one of the calls. Join can include more than two calls, which results in a call with more than three parties. Join supports up to 16

participants in a call. To choose an active or held call highlight the call and press the “Select” softkey. A selected call has a checked indicator shown next to it on the phone. The call that initiates the Join gets automatically included, even if not selected.

Onhook Call Transfer

Modifications to the Call Transfer feature add the onhook (hangup) action as a possible last step to complete a call transfer. The Transfer On-hook Enabled service parameter, which enables onhook call transfer, must be set to True for onhook call transfer to succeed. If the service parameter is set to False, the onhook action ends the secondary call to the third party.

In the existing implementation, if user B has an active call on a particular line (from user A) and user B has not reached the maximum number of calls on this line, the Cisco IP Phone provides a Transfer softkey to user B. If user B presses the Transfer softkey (or Transfer button, if available) once, user B receives dial tone and can make a secondary call: user B dials the number of a third party (user C). Cisco CallManager provides a Transfer softkey to user B again. If user B presses the Transfer softkey again (or Transfer button, if available), the transfer operation completes.

With the new onhook call transfer implementation, user B can hang up after dialing user C’s number, and the transfer completes. Both the existing and new implementations work in both the case of a blind transfer (user B disconnects before user C answers) and also in the case of a consult transfer (user B waits for user C to answer and announces the call from user A).

 

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Contents Cisco IP Phones 40-1Supported Cisco IP Phones 40-2Description 40-340-4 40-5 40-6 40-7 40-8 40-9 Clients and CTI Ports 40-1040-11 Cisco IP CommunicatorPhone Button Templates Default Phone Button Templates 40-12Default Phone Button Template Description 40-1340-14 40-15 Guidelines for Customizing Phone Button Templates 40-16Feature Description 40-1740-18 Softkey Templates 40-19Add Application 40-20Configure Softkey Layout 40-21Call State Description 40-22Softkey Template Operation 40-23Methods for Adding Phones 40-24Directory Numbers 40-2540-26 Shared Line AppearanceShared Line Tips 40-27 40-28 Shared Line Restrictions 40-29Update Directory Number of All Devices Sharing this Line Managing Directory NumbersActive Check Box 40-30Making and Receiving Multiple Calls Per Directory Number 40-31Onhook Call Transfer 40-32Phone Features Barge and PrivacyCall Back Call ForwardCall Park 40-34Call Pickup 40-35Call Select Call WaitingConference List 40-36Direct Transfer Immediate DivertJoin Malicious Call Identification McidQuality Report Tool 40-3840-39 Service URLSpeed Dial and Abbreviated Dial Phone Administration Tips Phone AssociationPhone Search Searching by MAC Address40-41 40-42 ExampleWildcard Character Description Example 40-43 Messages Button 40-44MaxPhonesFallBackQueueDepth Service Parameter Directories ButtonCisco CallManager User Options 40-45Dependency Records 40-46Phone Failover and Fallback 40-4740-48 Phone Configuration ChecklistConfiguration Steps 40-49 Where to Find More Information Related TopicsAdditional Cisco CallManager Documentation 40-50
Related manuals
Manual 36 pages 12.55 Kb Manual 48 pages 12.29 Kb Manual 48 pages 49.01 Kb

12 series, 7935, 7914, 7936 specifications

Cisco Systems 7936 is a conference phone that is widely recognized for enhancing collaboration in meeting environments. Equipped with advanced features and technologies, this device provides users with a seamless communication experience, making it a preferred choice for businesses of all sizes.

One of the standout features of the Cisco 7936 is its high-definition audio quality. Utilizing wideband audio technology, it ensures crystal clear voice reproduction, allowing participants to hear every word clearly, no matter their distance from the microphone. This feature is particularly valuable in large conference rooms where sound clarity can often be a challenge.

The Cisco 7936 is designed with an integrated microphone array that allows for 360-degree audio pickup. This means that all participants, whether they are sitting directly in front of the device or at the far end of the table, can be heard clearly. With this feature, there is no need for multiple microphones, which simplifies the setup and reduces clutter.

Another key characteristic of the Cisco 7936 is its exceptional ease of use. The phone features a large, intuitive interface with a backlit display, making it easy to navigate through the various options and settings. Users can make calls, access directories, and manage conference features with minimal effort, resulting in a smoother meeting experience.

The Cisco 7936 operates using Power over Ethernet (PoE), which allows the device to receive both power and data through a single Ethernet connection. This not only simplifies installation by reducing the number of cables required but also enhances the flexibility of placement in conference rooms.

In terms of compatibility, the Cisco 7936 works seamlessly with Cisco Unified Communications Manager and other VoIP platforms, ensuring that organizations can integrate it into their existing communication systems with ease. This interoperability allows businesses to leverage their technology investments while providing a reliable conferencing solution.

Security is another critical aspect of the Cisco 7936. The device supports encrypted voice communication protocols, ensuring that sensitive discussions remain private and secure. This is particularly important in corporate settings where confidentiality is paramount.

In summary, the Cisco Systems 7936 conference phone delivers exceptional audio quality, ease of use, and flexible deployment options. Its innovative technologies and robust security features make it an ideal solution for organizations looking to enhance their meeting environments and facilitate effective communication. With the Cisco 7936, businesses can ensure that every meeting is productive, secure, and efficient.
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