Cisco Systems 12 series, 7914, 7936, 7935 manual Call Pickup, 40-35

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Chapter 40 Cisco IP Phones

Phone Features

Call Pickup

Cisco CallManager provides the following types of call pickup:

•Call pickup—Allows you to answer another ringing phone in your designated call pickup group.

•Group call pickup—Allows you to answer incoming calls in another pickup group.

•Other group call pickup—Allows you to answer incoming calls in a pickup group that is associated with your own group.

All three types of call pickup can operate automatically or manually. If the service parameter, AutoCallPickupEnabled, is enabled, the Cisco CallManager automatically connects you to the incoming call after you press one of the following softkeys on the phone:

•Pickup—For call pickup (calls in your own pickup group)

•GPickup—For group call pickup (calls in another pickup group)

•OPickup—For other group call pickup (calls in a pickup group that is associated with your own pickup group)

After the call pickup feature is automated, you need to use only one keystroke for a call connection except for group call pickup. You dial the DN of that other pickup group after you press the GPickup softkey on the phone.

Note CTI applications supports monitoring the party whose call is picked up. CTI applications does not support monitoring the pickup requester or the destination of the call that is picked up. Hence, Cisco IPMA does not support auto call pickup (one-touch call pickup).

You configure the call pickup feature when you are configuring phone features in Cisco CallManager.

When adding a line, you can indicate the call pickup group. The call pickup group indicates a number that can be dialed to answer calls to this directory number (in the specified partition). For more information about call pickup, refer to the “Call Pickup” section on page 31-1and the “Pickup Group Configuration” chapter of the Cisco CallManager Administration Guide.

 

 

Cisco CallManager System Guide

 

 

 

 

 

 

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Contents 40-1 Cisco IP Phones40-2 Supported Cisco IP Phones40-3 Description40-4 40-5 40-6 40-7 40-8 40-9 40-10 Clients and CTI Ports40-11 Cisco IP CommunicatorPhone Button Templates 40-12 Default Phone Button Templates40-13 Default Phone Button Template Description40-14 40-15 40-16 Guidelines for Customizing Phone Button Templates40-17 Feature Description40-18 40-19 Softkey Templates40-20 Add Application40-21 Configure Softkey Layout40-22 Call State Description40-23 Softkey Template Operation40-24 Methods for Adding Phones40-25 Directory Numbers40-26 Shared Line AppearanceShared Line Tips 40-27 40-28 40-29 Shared Line Restrictions40-30 Update Directory Number of All Devices Sharing this LineManaging Directory Numbers Active Check Box40-31 Making and Receiving Multiple Calls Per Directory Number40-32 Onhook Call TransferCall Forward Phone FeaturesBarge and Privacy Call Back40-34 Call Park40-35 Call Pickup40-36 Call SelectCall Waiting Conference ListMalicious Call Identification Mcid Direct TransferImmediate Divert Join40-38 Quality Report Tool40-39 Service URLSpeed Dial and Abbreviated Dial Searching by MAC Address Phone Administration TipsPhone Association Phone Search40-41 40-42 ExampleWildcard Character Description Example 40-43 40-44 Messages Button40-45 MaxPhonesFallBackQueueDepth Service ParameterDirectories Button Cisco CallManager User Options40-46 Dependency Records40-47 Phone Failover and Fallback40-48 Phone Configuration ChecklistConfiguration Steps 40-49 40-50 Where to Find More InformationRelated Topics Additional Cisco CallManager Documentation
Related manuals
Manual 36 pages 12.55 Kb Manual 48 pages 12.29 Kb Manual 48 pages 49.01 Kb

12 series, 7935, 7914, 7936 specifications

Cisco Systems 7936 is a conference phone that is widely recognized for enhancing collaboration in meeting environments. Equipped with advanced features and technologies, this device provides users with a seamless communication experience, making it a preferred choice for businesses of all sizes.

One of the standout features of the Cisco 7936 is its high-definition audio quality. Utilizing wideband audio technology, it ensures crystal clear voice reproduction, allowing participants to hear every word clearly, no matter their distance from the microphone. This feature is particularly valuable in large conference rooms where sound clarity can often be a challenge.

The Cisco 7936 is designed with an integrated microphone array that allows for 360-degree audio pickup. This means that all participants, whether they are sitting directly in front of the device or at the far end of the table, can be heard clearly. With this feature, there is no need for multiple microphones, which simplifies the setup and reduces clutter.

Another key characteristic of the Cisco 7936 is its exceptional ease of use. The phone features a large, intuitive interface with a backlit display, making it easy to navigate through the various options and settings. Users can make calls, access directories, and manage conference features with minimal effort, resulting in a smoother meeting experience.

The Cisco 7936 operates using Power over Ethernet (PoE), which allows the device to receive both power and data through a single Ethernet connection. This not only simplifies installation by reducing the number of cables required but also enhances the flexibility of placement in conference rooms.

In terms of compatibility, the Cisco 7936 works seamlessly with Cisco Unified Communications Manager and other VoIP platforms, ensuring that organizations can integrate it into their existing communication systems with ease. This interoperability allows businesses to leverage their technology investments while providing a reliable conferencing solution.

Security is another critical aspect of the Cisco 7936. The device supports encrypted voice communication protocols, ensuring that sensitive discussions remain private and secure. This is particularly important in corporate settings where confidentiality is paramount.

In summary, the Cisco Systems 7936 conference phone delivers exceptional audio quality, ease of use, and flexible deployment options. Its innovative technologies and robust security features make it an ideal solution for organizations looking to enhance their meeting environments and facilitate effective communication. With the Cisco 7936, businesses can ensure that every meeting is productive, secure, and efficient.
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