Troubleshooting

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There may be occasions when you encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices that can be solved by replacing the device. The information in this section helps you isolate and resolve some of these straightforward issues and identify failures that require service.

IDENTIFYING THE PROBLEM

If you encounter a problem, go through the following procedure before pursuing complex troubleshooting:

1.Turn off your LifeBook notebook.

2.Make sure the AC adapter is plugged into your note- book and to an active AC power source.

3.Make sure that any card inserted in the PC Card slot is seated properly. You can also remove the card from the slot, thus eliminating it as a possible cause of failure.

4.Make sure that any devices connected to the external connectors are plugged in properly. You can also disconnect such devices, thus eliminating them as possible causes of failure.

5.Turn on your notebook. Make sure it has been off at least 10 seconds before you turn it back on.

6.Go through the boot sequence.

7.If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed troubleshooting information.

If you keep notes about what you have tried, your support representative may be able to help you more quickly by giving additional suggestions over the phone.

T r o u b l e s h o o t i n g

8.If you have tried the solutions suggested in the Trou- bleshooting Table without success, contact your support representative:

Toll free: 1-800-8Fujitsu (1-800-838-5487)

E-mail: 8fujitsu@us.fujitsu.com

Website: http://www.us.fujitsu.com/computers.

Before you place the call, you should have the following information ready so that the customer support represen- tative can provide you with the fastest possible solution:

■Product name

■Product configuration number

■Product serial number

■Purchase date

■Conditions under which the problem occurred

■Any error messages that have occurred

■Type of device connected, if any

See the Configuration Label on the bottom of your notebook for configuration and serial numbers. (See figure 2-7 on page 10 for location)

SPECIFIC PROBLEMS

Using the Troubleshooting Table

When you have problems with your LifeBook notebook, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty. You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions. All possible causes or solutions may not apply to your notebook.

A6020 specifications

The Fujitsu Siemens Computers A6020 is a desktop PC that exemplifies the combination of power and efficiency, catering primarily to small businesses and home office users. Launched in the early 2000s, it was designed to meet the growing demand for reliable computing solutions with a focus on affordability without compromising performance.

At its core, the A6020 is powered by a range of Intel processors, offering a variety of options to suit different user needs. Depending on the configuration, it can be equipped with Intel Pentium 4 or Intel Celeron processors, providing a solid balance of speed and efficiency for everyday tasks such as word processing, spreadsheets, and basic multimedia applications.

One of the standout features of the A6020 is its flexible expandability. With multiple expansion slots, users can easily upgrade their system to enhance performance, whether by adding more RAM or incorporating additional storage solutions. The machine typically supports up to 2GB of DDR memory, which was a considerable amount at the time, allowing users to run multiple applications simultaneously with ease.

In terms of storage, the A6020 comes with a variety of hard drive options, usually ranging from 40GB to 120GB. This ample capacity makes it suitable for users who need to store documents, presentations, and media files without immediate concern for running out of space. Moreover, the inclusion of optical drives gives users the capability to read and write CDs, a valuable function during an era where physical media was still prevalent.

Networking capabilities are also a key feature of the A6020. Equipped with Ethernet ports and optional wireless capabilities, it allowed users to easily connect to local networks and the internet, facilitating communication and data sharing in an increasingly digital workspace.

The design of the A6020 prioritizes user-friendliness, featuring a simple yet effective layout that allows for easy access to components and ports. The compact form factor ensures that it fits comfortably in various workspace environments, promoting efficient use of space.

Overall, the Fujitsu Siemens Computers A6020 represents a thoughtful combination of performance, expandability, and usability, making it a suitable choice for individuals and small businesses looking for a reliable desktop solution during its time in the early 2000s.