Fujitsu Siemens Computers A6020 Hard Drive Problems, Keyboard or Mouse Problems, Memory Problems

fennec2.book Page 49 Thursday, December 21, 2006 12:43 PM

			T r o u b l e s h o o t i n g
Problem	Possible Cause		Possible Solutions
The Optical Drive Access	The auto insertion function is	This is normal. However, you may disable this
indicator on the Status	active and is checking to see if	feature.
Indicator Panel blinks at	a disc is ready to run.
regular intervals when no
disc is in the tray or the
optical drive is not installed.
Floppy Disk Drive Problems
You cannot access the	You tried to write to a write	Eject the floppy disk and set it to write enable.
optional external floppy	protected floppy disk.	(See Preparing a Disk for Use on page 36 for more
disk drive.		information)
	Floppy disk is not loaded	Eject floppy disk, check orientation and re-insert.
	correctly.	(See Ejecting a Disk on page 36 for more information)
	The floppy disk drive may not	Remove and reinstall your floppy disk drive.
	be properly installed.
	Security is set to protect access	Verify your password and security settings.
	to floppy disk data.
Hard Drive Problems
You cannot access your	The wrong drive designator	Verify drive designator used by application is in
hard drive.	was used by an application	use by the operating system. When the operating
	when a bootable disc was used	system is booted from a disc, drive designations
	to start the notebook.	are automatically adjusted.
	Security is set in the BIOS so	Verify your password and security settings.
	your operating system cannot
	be started without a password.
Keyboard or Mouse Problems
The built-in keyboard does	The notebook has gone into	Push the Power/Suspend/Resume button.
not seem to work.	Standby mode.
	Your application has locked	Try to use your integrated pointing device to restart
	out your keyboard.	your system.
You have installed an	Your external device is not	Reinstall your device. (See Device Ports on page 42 for
external keyboard or	properly installed.	more information)
mouse, and it does not
	Your operating system soft-	Check your device and operating system
seem to work.
	ware is not set up with correct	documentation and activate the proper driver.
	software driver for that device.
You have connected an	Your operating system soft-	Check your device and operating system
external keyboard or mouse	ware is not setup with correct	documentation and activate the proper driver.
and it seems to be locking	software driver for that device.
up the system.
	Your system has crashed.	Try to restart your notebook.
Memory Problems
Your Power On screen, or	Your memory upgrade module	Remove and reinstall your memory upgrade
Main menu of the BIOS	is not properly installed.	module. (See Memory Upgrade Module on page 40
setup utility information,		for more information)
does not show the correct
	You have a memory failure.	Check for Power On Self Test (POST) messages.
amount of installed
		(See Power On Self Test Messages on page 55 for more
memory.
		information)
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