Fujitsu Siemens Computers A6020 Troubleshooting Table, Audio Problems, Optical Drive Problems

Page 58

fennec2.book Page 48 Thursday, December 21, 2006 12:43 PM

L i f e B o o k A 6 0 0 0 S e r i e s N o t e b o o k - S e c t i o n F i v e

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 48 Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 48 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 49 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 49 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 49 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 49 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 50

Problem

Page

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 50 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 50 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 50 Shutdown and Startup Problems . . . . . . . . . . . . page 52 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 53 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 54

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

There is no sound coming

The volume is turned too low.

Adjust the volume control on your notebook.

from the built-in speakers.

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

set too low.

software, operating system and applications.

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

your notebook.

speakers, remove the headphones.

 

 

 

 

BIOS audio settings are

Set the BIOS setup utility to the default values within

 

incorrect.

the Multimedia Device Configuration menu. (See

 

 

BIOS Setup Utility on page 25 for more information)

 

 

 

 

Software driver is not

Refer to your application and operating system

 

configured correctly.

documentation for help.

 

 

 

 

The speakers have been muted

Click on the Volume icon in the tool tray on the

 

using the Volume icon in the

bottom right of the screen. (It looks like a speaker).

 

system tray.

If the Mute box is checked, click on it to uncheck it.

 

 

 

Optical Drive Problems

 

 

 

 

 

LifeBook notebook fails to

Protective sheet is still in the

Remove the protective sheet then replace the disc in

recognize optical discs.

optical drive tray.

the tray.

 

 

 

 

The disc is not pushed down

Open optical drive tray and reinstall the disc

 

onto center circle of the drive.

properly.

 

 

 

 

Optical drive tray is not

Push on the front of the optical drive tray until it

 

latched shut.

latches.

 

 

 

 

Incorrect DVD Player or no

Install DVD Player software. (See “Media Player

 

DVD Player software is

Software” on page 33 for more information.)

 

installed.

 

 

 

 

 

Wrong drive designator was

Verify the drive designator used by the application is

 

used for the disc in the applica-

the same as the one used by the operating system.

 

tion.

When the operating system is booted from a DVD/

 

 

CD, drive designations are automatically adjusted.

 

 

Note that the drive designation can be changed with

 

 

the Disk Management tool located at Administrative

 

 

Tools -> Computer Management.

 

 

 

 

Windows Auto Insert function

Start the optical drive from the desktop or applica-

 

is disabled.

tion software or re-enable the Windows Auto Insert

 

 

function.

 

 

 

LifeBook notebook fails to

The disc is dirty or defective.

Wipe the disc. If it still will not work try another disc

recognize a disc.

 

in the drive.

 

 

 

48

Image 58
Contents User’s Guide Fennec2.book Page 2 Thursday, December 21, 2006 1243 PM Declaration of Conformity Copyright and Trademark InformationAccording to FCC Part Responsible Party Name For Authorized Repair Technicians Only Important Safety InstructionsSystem Disposal Table of Contents Caring for Your Lifebook GLOSSARY/REGULATORY Fennec2.book Page 8 Thursday, December 21, 2006 1243 PM Preface Fennec2.book Page 2 Thursday, December 21, 2006 1243 PM About this Guide Limited WarrantyPreface Fujitsu Contact InformationF e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Getting to Know Your LifeBook Notebook Fennec2.book Page 4 Thursday, December 21, 2006 1243 PM Overview UnpackingTOP Components Air Vents LEFT-SIDE Panel ComponentsStylus/Stylus Slot Optical Disk DriveRIGHT-SIDE Panel Components Back Panel Components Memory Upgrade Compartment Main Unit and Configuration LabelLithium ion Battery Bay Bottom ComponentsBattery Charging Indicator Status Indicator PanelPower Indicator Battery Level IndicatorCapslock Indicator HDD/ODD Access IndicatorNumlk Indicator Scrlk IndicatorKeyboard Fennec2.book Page 14 Thursday, December 21, 2006 1243 PM DOUBLE-CLICKING ClickingRight button, and a scrolling button/fingerprint sensor Dragging Touchpad Control AdjustmentUsing the Optional Point and Write Pad Optional Point and Write PADFennec2.book Page 17 Thursday, December 21, 2006 1243 PM Volume Control Controlling the VolumeConfiguring the Application Panel Click on Start All ProgramsFennec2.book Page 20 Thursday, December 21, 2006 1243 PM Getting Started Fennec2.book Page 22 Thursday, December 21, 2006 1243 PM Connecting the AC Adapter Power SourcesConnecting the Power Adapters Connecting the Optional Auto/Airline AdapterDisplay Panel Adjusting Display Panel BrightnessUsing the Keyboard Opening the Display PanelHard Disk Drive Passwords Power onBoot Sequence Bios Setup UtilityRegistering Windows with Microsoft Booting the SystemInstalling Click ME Registering Your Lifebook NotebookStandby Mode Power ManagementPOWER/SUSPEND/RESUME Button Hibernation SAVE-TO-DISK FeaturePower OFF Restarting the SystemUser-Installable Features Fennec2.book Page 30 Thursday, December 21, 2006 1243 PM Low Battery State Lithium ion BatteryRecharging the Batteries Cold-swapping Batteries Replacing the BatteryShorted Batteries Hot-swapping BatteriesMedia Player Software Optical Disk DriveLoading Media on Your Drive Removing Media Using the Media Player SoftwareUsing Media Player on Battery Power Emergency Media Tray ReleaseTo Watch a Movie on Battery Power Memory Stick/Secure Digital/xD Card Slot Inserting Memory STICK/SD/XD CardsRemoving a Memory STICK/SD/XD Card C u r e D i g i t a l C a r dInserting PC Cards Removing PC CardsInserting Expresscards Removing ExpresscardsRemoving a Memory Upgrade Module Installing Memory Upgrade ModulesReplace the cover and reinstall the screw 11. Removing a Memory Upgrade Module Checking the Memory CapacityModem RJ-11 Telephone Jack Select Open Volume Select Option/PropertiesDevice Ports Internal LAN RJ-45 JackVideo OUT Port Ieee 1394 PortMICROPHONE/LINE-IN Jack HEADPHONE/LINE-OUT JackFennec2.book Page 44 Thursday, December 21, 2006 1243 PM Troubleshooting Fennec2.book Page 46 Thursday, December 21, 2006 1243 PM Specific Problems TroubleshootingIdentifying the Problem Using the Troubleshooting TableAudio Problems Troubleshooting TableProblem Optical Drive ProblemsKeyboard or Mouse Problems Hard Drive ProblemsMemory Problems PC Card/ExpressCard Problems Modem ProblemsUSB Device Problems Power FailuresPower Sources on page 23 for more information See the Power On Self Test Post messages to Shutdown and Startup ProblemsYour notebook appears to Bios setup changes were not Video Problems Large enough to interfere with Your operation needsMiscellaneous Problems Your external monitor is notPower on Self Test Messages Emergency Media Player Drive Tray Release Modem Result CodesBoot Priority Change Restoring Your PRE-INSTALLED SoftwareReinstalling Individual Drivers and Applications Restoring the Factory ImageUsing the Shock Sensor Utility About Fujitsu Driver Update Automatically Downloading Driver UpdatesCheck for updates now Displays the FDU version number and copyright informationFennec2.book Page 60 Thursday, December 21, 2006 1243 PM Care and Maintenance Fennec2.book Page 62 Thursday, December 21, 2006 1243 PM Caring for your LifeBook notebook Care and MaintenanceCleaning your LifeBook notebook Storing your LifeBook notebookBatteries Floppy Disks and DrivesCaring for your Media DVD/CD/CD-R Media CarePC CARDS/EXPRESSCARDS Caring for your Optical DriveFennec2.book Page 66 Thursday, December 21, 2006 1243 PM System Specifications Fennec2.book Page 68 Thursday, December 21, 2006 1243 PM Specifications Popular Accessories Keyboard PowerDimensions and Weight Device PortsLearning about Your Software Microsoft Office Home and Student Edition Office Microsoft Small Business EditionGlossary Fennec2.book Page 74 Thursday, December 21, 2006 1243 PM Glossary Disk Default ValueData Disk DriveInfrastructure Lithium ion BatteryPort IP AddressPartition ResetOperating System Peripheral DeviceStandby Status IndicatorWi-Fi Compatible Stereo audioRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Fennec2.book Page 82 Thursday, December 21, 2006 1243 PM Appendix a Fennec2.book Page 84 Thursday, December 21, 2006 1243 PM FCC Regulatory Information Before Using the Wireless LAN Wireless LAN Modes Using this DeviceDeactivating the Wlan Device Deactivation using the Wireless On/Off SwitchDeactivation using the icon in the taskbar Activating the Wlan DeviceConfiguring the Wireless LAN Connecting to a NetworkUnavailable Troubleshooting the WlanTroubleshooting NetworkWireless LAN Glossary GlossarySubnet mask Ssid Service Set IdentifierWi-Fi TCP/IP Transmission Control Protocol/InternetIP address information About IP AddressesWlan Specifications SpecificationsWhere to Find Information About Bluetooth Using the Bluetooth DeviceWhat is BLUETOOTH? WarrantyAppendix B Fennec2.book Page 96 Thursday, December 21, 2006 1243 PM Introducing Fingerprint Sensor Device Installing OmnipassInstalling the OmniPass Application Getting StartedUser Enrollment Uninstalling OmniPassMaster Password Concept Verifying Information about OmniPassOmniPass Authentication Toolbar Using OmnipassPassword Replacement Enrolling a FingerprintRemembering a Password Logging in to a Remembered SiteIdentities and Password Management Configuring OmnipassPassword Management OmniPass User IdentitiesImporting an OmniPass User Profile Omnipass Control CenterExporting an OmniPass User Profile Things to Know Regarding Import/ExportCannot add a User with a Blank Password to OmniPass User SettingsSystem Settings First option, Automatically log on to OmniPass asF e B o o k a 6 0 0 0 S e r i e s N o t e b o o k 104 DC Power Jack Device Ports Dimm Disk Care IndexFujitsu LifeBook Hard Disk Drive ProblemsPoint and Write Pad Pointing Device See Touchpad Power Function KeyWireless LAN Touchpad Pointing Device Troubleshooting UnpackingWarranty XD CardFennec2.book Page 108 Thursday, December 21, 2006 1243 PM Fennec2.book Page 109 Thursday, December 21, 2006 1243 PM Fennec2.book Page 110 Thursday, December 21, 2006 1243 PM

A6020 specifications

The Fujitsu Siemens Computers A6020 is a desktop PC that exemplifies the combination of power and efficiency, catering primarily to small businesses and home office users. Launched in the early 2000s, it was designed to meet the growing demand for reliable computing solutions with a focus on affordability without compromising performance.

At its core, the A6020 is powered by a range of Intel processors, offering a variety of options to suit different user needs. Depending on the configuration, it can be equipped with Intel Pentium 4 or Intel Celeron processors, providing a solid balance of speed and efficiency for everyday tasks such as word processing, spreadsheets, and basic multimedia applications.

One of the standout features of the A6020 is its flexible expandability. With multiple expansion slots, users can easily upgrade their system to enhance performance, whether by adding more RAM or incorporating additional storage solutions. The machine typically supports up to 2GB of DDR memory, which was a considerable amount at the time, allowing users to run multiple applications simultaneously with ease.

In terms of storage, the A6020 comes with a variety of hard drive options, usually ranging from 40GB to 120GB. This ample capacity makes it suitable for users who need to store documents, presentations, and media files without immediate concern for running out of space. Moreover, the inclusion of optical drives gives users the capability to read and write CDs, a valuable function during an era where physical media was still prevalent.

Networking capabilities are also a key feature of the A6020. Equipped with Ethernet ports and optional wireless capabilities, it allowed users to easily connect to local networks and the internet, facilitating communication and data sharing in an increasingly digital workspace.

The design of the A6020 prioritizes user-friendliness, featuring a simple yet effective layout that allows for easy access to components and ports. The compact form factor ensures that it fits comfortably in various workspace environments, promoting efficient use of space.

Overall, the Fujitsu Siemens Computers A6020 represents a thoughtful combination of performance, expandability, and usability, making it a suitable choice for individuals and small businesses looking for a reliable desktop solution during its time in the early 2000s.